- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more
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Review summary
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Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more
Company replied
The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more
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Great instructors who were adaptable and good fun. They really put situations into real life for us and gave us some great ways of remembering the moves - which is always the hardest thing to do when... See more
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Company details
- Coaching Center
- Educational Institution
- Emergency Training
- Emergency Training School
- Occupational Safety and Health
- Training School
Written by the company
Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317
Contact info
5, Elstree Gate, Elstree Way, Borehamwood , WD6 1JD, United Kingdom
- 01707 654317
- intelligensa@outlook.com
- intelligensa.co.uk
Practical ,informative and very useful
Practical ,informative and very useful. Every question answered and relatable to your workplace.
February 23, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you! We’re glad the training was practical, informative, and relatable to your day-to-day work. Thank you so much for taking time to review our Positive Handing Course.
Intelligensa
I really appreciate the time I spent in the training because it reflected everything I have learned and showed me how to apply it in practice reasonably.
February 24, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re delighted to hear that the BILD ACT certified PMVA refresher course reflected what you’ve learned and helped you see how to apply it in practice. It’s great to know it was valuable for you. Thank you again
I love the training and it will help me…
I love the training and it will help me in future
February 24, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re delighted to hear you found the Bild ACT RRN Certified Refresher Course valuable and practical. Thanks for your feedback!
Proficient trainer
The company has trainers that understands what careers and support workers go through in their jobs, they carry everybody along during trainings and do well to answer all questions.
February 3, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re delighted to hear that our trainers understand the challenges support workers face and that the session was inclusive and engaging. It’s great to know all questions were addressed and that the Bild ACT RRN Certified Refresher Course was valuable for you.
The trainer was so clear and helpful in his explanations.
The trainer was so clear and helpful in how he explained things.
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re delighted to hear that the trainer was clear and helpful during the Positive Handling for schools training that you attended. We have a fabulous team of trainers with so much experience, and I am so glad that you were able to benefit from this. Thank you again.
What's important to know to my job
I learnt things I didn't know I could do before
February 11, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re thrilled to hear that the Blended Positive Handling for Schools course taught you new skills and gave you confidence in what you can do. Thank you for taking the time to review our course.
Hands-on experience
The hours spent during this training are best described as, "enthralling", based on how illustrative and engaging it was. The trainer's illustration of the lessons she conveyed with life experiences and events gave her training a real life experience. I could identify many of my experiences in her illustrations. My description of the whole experience would be incomplete if I failed to mention that I did not struggle to understand anything she said as her accent is RP (Received Pronunciation) as against the regional accent where one would struggle to understand, and at the end miss out a lot of information.
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for such a thoughtful review! We’re delighted you found the training engaging and relatable, and that the real-life examples brought the content to life. It’s also great to hear the delivery was clear and easy to follow throughout. We truly appreciate your feedback!
It’s a relaxed and fun experience but very informative
Having a number of health problems I felt quite anxious.However,the guys taking the class where very supportive and understanding.They made it easy and interesting to follow .
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your kind feedback. We understand that attending a course can feel daunting, especially when managing health concerns, so we’re very pleased to hear our team helped you feel supported and comfortable. It’s great to know you found the Positive Handling training session easy to follow and engaging. We really appreciate you sharing your experience.
Great instructor explained the handling…
Great instructor explained the handling skills very professionally answered all questions any of us had
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for taking the time to leave such positive feedback. We’re really pleased to hear that you found the Positive Handling session clear, professional, and informative. Our instructors always aim to create an open environment where every question is welcomed, so it’s great to know that came across. We look forward to training with you again.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your positive feedback. We’re pleased to hear that you found the BILD ACT Certified PMVA topics well explained and the communication clear. We appreciate you taking the time to share your experience and hope to welcome you again in the future.
Keith
The trainer, Keith, was really responsive. He was totally 'down to earth' and has clearly an in-depth understanding of what happens in the moment and made it a much more realistic experience than I have experienced with other companies (Team Teach, STRIIDE).
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our positive Handling for schools training. We’re thrilled to hear that Keith’s approachable style and in‑depth knowledge made the session feel realistic and engaging. We always aim to provide practical, hands-on experiences that stand out, and it’s great to know that this made a difference compared to other providers. We really appreciate you taking the time to share your experience and hope to welcome you back for future training.
I recently attended the training
I recently attended the training, the trainers (Chris don't remember the name of the other gentlemen) were both knowledgeable, approachable, and made it fun. It was very interactive with lots of practical exercises and gave us helpful tips. Well-organised and would definitely recommend 👍
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you so much for your kind feedback on our Positive Handling Course! We’re thrilled to hear you enjoyed the training and found it interactive and practical. Chris and the team will be delighted to know they made a positive impact and kept the sessions engaging. Your recommendation means a lot to us, and we look forward to welcoming you to future courses!
Kept training realistic
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re glad to hear the training felt realistic and practical. Keeping sessions hands-on and applicable is exactly what we aim for, and it’s great to know it made a difference for you.
The instructor was very good and…
The instructor was very good and explained things well giving us time to try ourselves
February 2, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re delighted to hear you found the instructor knowledgeable and appreciated having time to practice. Making sure everyone can learn hands-on is exactly what we aim for!
Definitely a worthwhile course.
Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger primary age children. However, there was some good advise given to support us when facing a situations involving smaller children. Highly recommend this course.
February 12, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your detailed feedback! We’re glad to hear you found the course valuable and picked up useful advice and strategies. Our techniques are designed to be suitable for all ages, and we hope you were able to raise any concerns with your trainer so they could address them during the session. It’s great to know you still found the guidance helpful for supporting younger children, and we really appreciate your recommendation!
Fantastic trainer
Fantastic trainer. Made everything clear. Great pace to training - felt at ease.
Initial materials great and accessible.
February 12, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your fantastic feedback! We’re thrilled to hear the trainer made everything clear and kept the pace comfortable, and that you felt at ease throughout the session. It’s also great to know the initial materials were helpful and accessible. We really appreciate your kind words!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re delighted to hear that you found the training helpful and informative. Our goal is always to deliver clear, practical, and engaging sessions, so it’s wonderful to know you had such a positive experience.
We truly appreciate you taking the time to share your thoughts and look forward to supporting you again in the future.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re pleased to hear that you found the instructions clear and the demonstrations helpful. We aim to deliver training that is easy to understand while also showing practical application, so it’s great to know this supported your learning experience.
We appreciate you taking the time to leave a review!
Neurodiverse Friendly
It was modelled well and interactive. Theory was reinforced by practice, which was helpful.
January 28, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re delighted to hear that you found the training well modelled and interactive. Reinforcing theory with practical application is a key part of how we deliver our courses, so it’s great to know that this approach was helpful for you.
We really appreciate you taking the time to share your experience and look forward to supporting you again in the future.
Adam was total professional
Training was delivered by Adam in a totally professional manner.
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We're thrilled to hear that you found the BILD Certified Patient Transport training delivered by Adam to be professional. Our team strives to maintain the highest standards, and it's fantastic to know that Adam's approach met your expectations. We truly appreciate your feedback and are glad that the training was valuable for you.
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