Interest Pod Reviews 

262
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the remarkable ease of navigating the ordering process for personalized items. Many buyers also express satisfaction with the wonderful product quality, noting that the fabric feels comfortable and the transferred pictures look amazing. Some people were dissatisfied with delayed shipments, missing packages, and a lack of helpful responses from customer support teams when trying to resolve issues. Other consumers additionally noted receiving items featuring unexpected design differences, such as incorrect colors or a disappointing print quality compared to online previews.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that custom items feature high-grade... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy navigation, fast... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrive on time and shipping is... See more

Website

People report ambiguous experiences with website, as some customers found the platform easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my shirt!!! I am my kiddos biggest fan ❣️ nice quality material and super fast shipping. PS already ordered another shirt.

Company replied

Rated 5 out of 5 stars

The T-shirt I ordered was exactly what I wanted. High quality fabric and beautiful transfer of the picture. I would recommend interest pod to anyone.

Company replied

Rated 5 out of 5 stars

Easy ordering process. Product received in a timely manner. Exactly the size I wanted. This is not a three dimensional product. Flat, but looks three dimensional.

Rated 5 out of 5 stars

my order was received and delivered quickly. The shirts i had made are for a special time for our family as we spend a week together cheering on my 7 yr old grandson. I am so excited to share the shi... See more


Company details

  1. Clothing Store
  2. also in
  3. Decoration and Interior Design Store
  4. Poster Store
  5. Quilt Shop

Written by the company

We created InterestPod with one purpose in mind: Make Your Loved Ones Feel Special At Interest Pod we believe that personalization is the most powerful way to express your love to the person you honor and your personal characteristics as well. From birthdays and anniversaries to holiday gifts, we're your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs.


Contact info

3.8

Great

TrustScore 4 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(262)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I just love this shirt

I just love this shirt. I got it fast, it fits perfectly so its true to size. It looks fabulous. This shirt brings back so many great memories . Its now my favorite!

March 10, 2024
Unprompted review
Rated 5 out of 5 stars

Love this Company and all they have for everyone

I am extremely impressed with the quality, selection and speed of service of the products I have received from Interest Pod. I have purchased a vast array of items ranging from Christmas Ornaments of my wife and I at a fishing outting (2D), framed canvas prints of Military service, awards, and duty locations in an imaginative canvas product. Recently I had made a satin 16x24” caricature of myself, my wife and my mother-in-law with wings, as she has passed on. Very well done, professional, and compassionate for a family who has lost someone. I highly recommend InterestPod for a wide array of items from military service to family memorabilia.

March 10, 2024
Unprompted review
Rated 1 out of 5 stars

I Never Received My Order

I Never Received My Order. I made several attempts to solve the problem, They had me contacting PayPal, The Post Office, and eventually I found out that they sent it to the WRONG Address, But I never got my Order or A Refund.

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Custom made shirts

Expeditious ordering process and of course a quality product (2 of the product with different custom applications), both of which were very nice and totally satisfied,

January 22, 2024
Unprompted review
Rated 2 out of 5 stars

Long production times, lost shipping, 0 on customer service.

My first order took 14 days to ship. Once shipped, it stopped showing progress on the tracking link. After days of no progress I reached out to customer service who replied “ We consider an order lost and will replace/refund an order if there are 10 business days without a scan to a valid domestic address in the contiguous 48 states”. TEN DAYS of no movement is ridiculous. Ofcourse I waited the 10 days and it was lost.

I requested a refund as I couldn’t wait another month for this gift to arrive. They completely ignored my request and said they were in the process of creating a replacement. I requested shipping be expedited, this was their response “We are still working on your replacement item, however, I've inquired for more updates from our Production team.
Please allow an additional 2 to 5 business days for the tracking update
Thanks for your continued patience!!” So basically no they won’t expedite and that email was 5 days ago and no tracking link yet. I am sure this will come late Feb, if at all. Spare yourself the hot mess disaster don’t order from these guys!

December 26, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service!

Exceptional customer service!
I noted in my review that the ornament I ordered was very cute but wished it was larger.
I was notified that they would send me a larger version, at no cost. I didn’t expect that.
I received the ornament today and absolutely love it.
I will definitely order from them again.
This was very unexpected and extremely appreciated.
Everything I have ordered so far has been adorable.
Linda Lorino

January 23, 2024
Unprompted review
Rated 1 out of 5 stars

I placed an order on 12/23/23….

I placed an order on 12/23/23….. extremely excited about the gift to my special person …. I’m disappointed in myself for not doing my research. He sent me this site and told me he would like a canvas so guess what? I ordered it ….. I received order info and everyday i check …. The date change to to following day. I email the customer service …. No response. This is not how a business should be conducted ….. I’m trying to be patient but sheesh …. Say something …. Praying he receives it soon

January 9, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed...again.

I paid another $11 shipping/tax to get a corrected poster that must not have been quality-checked. It is printed horizontally not vertically and the top and bottom content is cut out.

January 7, 2024
Unprompted review
Rated 1 out of 5 stars

What a major rip off

What a major rip off. I purchased the First responder hoodie for my husband for Christmas. $60 for this thing and it looks like crap. Shiny cheap material and stitched from what looks like a child. I tried complaining but apparently they don’t see anything wrong with it. This business needs to be shut down. All they are doing is ripping people off. People DO NOT BUY FROM HERE.

December 11, 2023
Unprompted review
Rated 1 out of 5 stars

China company

Ordered on Dec 8th. Received my order on December 26th. From China! Personalized hoody for my first responder husband and it is cheaply made polyester shiny material. So embarrassing. He will not be wearing it.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful quality

Beautiful quality. Great price. So glad that I came across this company. I will be buying more gifts for my family and friends again! My mom absolutely loved her gift. I ordered a personalized blanket with all the grandkids and great grandkids names on it. One of a kind gift just for her.

December 25, 2023
Unprompted review
Rated 1 out of 5 stars

I am very upset

I am very upset. Got my order last Thursday or Friday opened it last night to wrap them for the grandkids and for Michael they put Marshall on his blanket. I checked my order and I did have Michael on my order. So now I can't give him that blanket! I thought the material was not worth what I paid for the 3 of them. You would think they would check the order before it goes out to make sure the names are right. I couldn't find a phone number because I want to talk to customer service. This is not okay especially for a child's Christmas gift.

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

Got email at 3am that “they lost my…

Got email at 3am that “they lost my order” and we’re sorry. 2 days before Christmas just “lost an order”. Complete scam of a company. Stay away and buyer beware. After requesting refund their communication has stopped. 100% scam company.

December 23, 2023
Unprompted review
Rated 4 out of 5 stars

I just ordered a T-shirt and it cost 💲…

I just ordered a T-shirt and it cost 💲 was expensive, close to 50.00 dollars. This is my second order with your company and I feel that I T-shirt, even with all the extra work should not cost me so much. I am a Disabled Veteran 100% service connected
and still have the same issues with your price point.
I hope that at least the are made in they made in the USA 🇺🇸

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

Not good so far

Not good so far. It's only been two days, but after my order, I received NO shipping info or confirmation number. I'm so glad I printed out my order confirmation. This to me is a big red flag. So, I go on the site to find a customer service number. To my surprise, I see they are located overseas with no contract phone number. Red flag #2. Shame on me, for not researching this company in detail. Had no worries, as it stated on their site 3-5 days for shipping. I'm on day three with no information at all. Hope I get my order. I sent support an email today. Please respond, as I wanted this by Christmas!!!! email: tm2adams at gmail.

December 19, 2023
Unprompted review
Interest Pod logo

Reply from Interest Pod

Dear T. Adams,

First and foremost, I would like to sincerely apologize for any inconvenience and concern our service has caused you. It's disheartening to hear that your experience with us has not been up to the standard we strive to maintain, and I truly regret any stress this situation may have caused, especially with the holiday season upon us.

I would like to provide some clarity regarding your order. Our production timeline for canvas products typically ranges from 1-5 business days, followed by a shipping duration of 5-7 business days. Since you placed your order two days ago, it means that your order should be arriving within the next 4-10 business days. I understand this timeframe might not align perfectly with your expectations, and for that, I apologize.

Rest assured, we are diligently working to ensure your order is processed as swiftly as possible. I appreciate your patience in this matter. As soon as your order is dispatched, we will immediately send you the tracking information so you can monitor its progress.

Thank you for bringing this issue to our attention, and again, I apologize for any inconvenience caused. We value your business and hope to restore your faith in our company with our continued commitment to customer satisfaction.

If you have any further concerns or questions in the meantime, please don't hesitate to reach out.

We wish you and your family all the best!

Best regard,
InterestPod

Rated 5 out of 5 stars

Veterans Perfect gift

The shadow box is a great gift for any veteran. It displays branch of service ,units and rank and decorations. The canvas print displays everything perfectly very professional and in the right precedence highest to lowest. All of this for way less than other shadow box products other retailers offer. The price was right and customer satisfaction was there to resolve any issues. The entire process only took a few days and product was complete and arrived at my location in a timely manner. I highly recommend this product to proud veterans who would like to display their awards and commendations. A very special gift for any veteran just research their award information first to insure their accomendations are placed in correct order before submitting order.Thanks interest pod great job.

December 10, 2023
Unprompted review
Interest Pod logo

Reply from Interest Pod

Dear Don Little,

Thank you so much for your thoughtful and positive review! We are incredibly grateful for your trust in our products and are thrilled to hear that the shadow box has met your expectations, especially as a meaningful gift for veterans.

It's heartwarming to know that our efforts to create a professional, high-quality product at an affordable price have been recognized and appreciated. We understand the importance of accurately representing service, units, ranks, and decorations, and we're glad to have delivered a product that proudly showcases these significant commendations.

As the holiday season approaches, we wish you and your family a joyful and festive Christmas. It's customers like you who make our work so rewarding, and we're honored to have played a part in creating a special gift that honors the service and dedication of veterans.

Thank you once again for your support and high recommendation. Should you have any more needs or questions in the future, please don't hesitate to reach out to us.

Warmest regards,

InterestPod Customer Care Team

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