The worst service. Express delivery to Europe doesn't work (I paid 47 euros for it). The sender refused to help me find the package that was lost in transit. The sender also refused to refund the mone... See more
Company replied
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See what reviewers are saying
I can't recommend this shop highl enough. All the shoes I have bought from International Dance Shoes are of excellent quality and very comfortable. I really appreciate that all models have an anima... See more
I had the first available appointment this morning and way made to feel welcome by all staff from beginning to end. Lewis was super helpful, attentive and patient whilst advising me on the best shoe... See more
First class customer service, backing up great products. I had never bought ballroom shoes before and was nervous about finding ones that were a comfortable fit. The advice I was given by the Sales... See more
Company details
Written by the company
We are 2020 Queen's Award for Enterprise Winners, specialising in the design and manufacture of Ballroom & Latin American dance shoes and make all of our shoes in Milton Keynes, UK. Our collection offers shoes for ladies, gentlemen and children and our shoes by worn by many of the world's leading dancers, as well as dancers from BBC's popular 'Strictly Come Dancing'.
Contact info
Unit 11, i.O. Centre, Fingle Drive, MK13 0AT, Milton Keynes, United States
- 01908 319937
- sales@ids-danceshoes.co.uk
- internationaldanceshoes.com
3.4
Average
3K reviews
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality, Comfort and Style
I am always pleased with the quality, comfort and stability combined with a beautiful looking shoe!
My purchases have included practice shoes, standard ballroom shoes, as well as Latin shoes and the quality remains consistent though all the lines.
Bravo!
June 27, 2023
Personal response - always a plus!
I had a specific query regarding re-heeling ladies practice shoes - my email was replied to swiftly and clearly by a real person and a resolution was discovered.
June 25, 2023
Beautiful quality shoes and really…
Beautiful quality shoes and really efficient delivery
June 25, 2023
I received my shoes in Australia in a…
I received my shoes in Australia in a timely manner. Because I had no alteration to order was quick to receive. Shoes appear to be a good fit having changed my size.
June 24, 2023
Great shoes
It took longer than I had hoped to receive my shoes but the shoes were worth the wait.
June 22, 2023
Reply from International Dance Shoes
Hi Maurice,
Thanks for your review. Whilst we appreciate everyone wants their shoes as soon as possible, we need the time to carefully craft them together! We give timeframes at the time of order and in your case of made to order shoes - the lead time was 5-10 working days and they were sent out on day 8. We wish we could be even faster of course but there's a lot of love and care that goes into our shoes (+ thankfully, a great amount of demand that means we always have a bit of a queue going through our factory here in Milton Keynes!).
Thanks for your order and very pleased that the shoes were worth the wait!
Many thanks,
International Dance Shoes
Have been looking for a comfortable…
Have been looking for a comfortable dance shoe with wide width and arch support, didn’t find one until now! Love my new shoes!
June 23, 2023
Prompt Refund
Sadly, the shoes were not a fit for my (very difficult!) feet but the return was easy and the refund prompt.
June 19, 2023
Fast delivery with my products and when…
Fast delivery with my products and when I had ordered some items incorrectly it was no problem speaking with the sales person and returning them
June 18, 2023
Shoes fit perfectly which is sometimes…
Shoes fit perfectly which is sometimes difficult with narrow width
June 19, 2023
Great quality and service
June 18, 2023
IDS shoes are the comfiest ever!
International Dance Shoes are the comfiest I’ve ever had - I have really wide feet and these were amazing from the get go
June 15, 2023
Bought my first pair of ballroom shoes…
Bought my first pair of ballroom shoes at Blackpool in the May festival. The staff were excellent and knew the answer to all my questions and suggested to try other styles to see which was best — I have a bunion!!!
So pleased that I have found dance shoes that are comfortable and fit well!
Have since bought 2 more pairs to beat the price increase!!!!
June 16, 2023
The company were really good and gave…
The company were really good and gave great advise and help
The shoes are great and really comfortable
Only thing is I feel like they are stretching slightly so beginning to slip up and down
June 13, 2023
Kind polite and helpful when there was…
Kind polite and helpful when there was a transit issue
June 10, 2023
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