The worst service. Express delivery to Europe doesn't work (I paid 47 euros for it). The sender refused to help me find the package that was lost in transit. The sender also refused to refund the mone... See more
Company replied
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The worst service. Express delivery to Europe doesn't work (I paid 47 euros for it). The sender refused to help me find the package that was lost in transit. The sender also refused to refund the mone... See more
Company replied
I can't recommend this shop highl enough. All the shoes I have bought from International Dance Shoes are of excellent quality and very comfortable. I really appreciate that all models have an anima... See more
I had the first available appointment this morning and way made to feel welcome by all staff from beginning to end. Lewis was super helpful, attentive and patient whilst advising me on the best shoe... See more
First class customer service, backing up great products. I had never bought ballroom shoes before and was nervous about finding ones that were a comfortable fit. The advice I was given by the Sales... See more
We are 2020 Queen's Award for Enterprise Winners, specialising in the design and manufacture of Ballroom & Latin American dance shoes and make all of our shoes in Milton Keynes, UK. Our collection offers shoes for ladies, gentlemen and children and our shoes by worn by many of the world's leading dancers, as well as dancers from BBC's popular 'Strictly Come Dancing'.
Unit 11, i.O. Centre, Fingle Drive, MK13 0AT, Milton Keynes, United States
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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My daughter is a keen Latin dancer who trains most days. She has tried different brands of shoes and agrees that's international dance shoes are by far the most comfortable. They are very stylish too. I would definitely recommend this brand and will continue to buy from them.
First class customer service, backing up great products. I had never bought ballroom shoes before and was nervous about finding ones that were a comfortable fit. The advice I was given by the Sales Dept. gave me a lot of reassurance. The returns process was simple and efficient, too. Thank you! :)
Shoes very good quality but unfortunately did not suit me, however the customer service is first class, money refunded very quickly!!
The reasons why I wear IDS is because they fit great, have a great variety and are the best quality. What makes my ordering experience the best is: the ease of ordering the same item again, the option to personalize, and the variety of other options.
Helpful customer service when working out sizing, and efficient international delivery.
Amazing customer service,fast delivery and quality products!
I have ordered from this site many times throughout the years and love the easy ordering process and email updates about my order status. Shipping time is reasonable and quality of shoes is always great. Highly recommended.
It’s a 10 from me for my dance shoes.
They’re very comfortable and very well made,that’s quality.
Sandra in the office was friendly and helpful when I needed some advice on how to exchange my shoes.
Thank you International Dance Shoes team.
Anna Hobson.
I bought two pairs of shoes and the dance training shoes are brilliant, the patent leather shoes were returned, being too tight. Very disappointingly you were not prepared to replace with a wide-fitting. ?

Reply from International Dance Shoes
Easy to navigate website, a quick turn around, great and most comfortable shoes I’ve danced in 😀
I'm really pleased with my shoes that I recently ordered. They had to be made for me and they're very comfortable. From placing the order to receiving it I was kept informed so very satisfied.
My girls absolutely loved the shoes. 3 pairs ordered, 3 girls are happy. :) thank you!
Perfectly fitting dance shoes which are super comfortable and individually adjustable for your needs.
This quality has its price, but it's totally worth it!
Comfortable well made shoes and super friendly service.
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