International Dance Shoes Reviews 2,985

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

The worst service. Express delivery to Europe doesn't work (I paid 47 euros for it). The sender refused to help me find the package that was lost in transit. The sender also refused to refund the mone... See more

Company replied

Rated 5 out of 5 stars

I can't recommend this shop highl enough. All the shoes I have bought from International Dance Shoes are of excellent quality and very comfortable. I really appreciate that all models have an anima... See more

Rated 5 out of 5 stars

I had the first available appointment this morning and way made to feel welcome by all staff from beginning to end. Lewis was super helpful, attentive and patient whilst advising me on the best shoe... See more

Rated 5 out of 5 stars

First class customer service, backing up great products. I had never bought ballroom shoes before and was nervous about finding ones that were a comfortable fit. The advice I was given by the Sales... See more

Company details

  1. Shoe Store
  2. Dance Store

Written by the company

We are 2020 Queen's Award for Enterprise Winners, specialising in the design and manufacture of Ballroom & Latin American dance shoes and make all of our shoes in Milton Keynes, UK. Our collection offers shoes for ladies, gentlemen and children and our shoes by worn by many of the world's leading dancers, as well as dancers from BBC's popular 'Strictly Come Dancing'.


Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great comfortable shoes

Great comfortable shoes, amazing customisation options and easy straightforward returns for stock models. Their factory shop is good too for trying on before purchasing. Particularly recommend their Roxy air mesh ballroom practice shoes as it's the perfect compromise for comfort and keeping the same heel height and weight position, can dance for hours in these!

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

I’m so happy with my new shoes.

Amazing experience, good quality, fast delivery. This model looks amazing on my feet. There’s everything you need inside the box, so you’ll have a nice bag for your shoes and return form in case you need to exchange. I’ve ordered also heels protection, which is so easy to put on shoes. Thank you so much for good quality!

March 15, 2023
Rated 1 out of 5 stars

Look great. Fit, terrible.

The shoes look lovely but neither pair fit and both pairs are supposed to be a 5.5 but they are significantly different in size from on another. I’ve been a size 5.5 for almost 40 years - neither pair fit. The sandle shape my toes are put over the end of the shoes and the gorgeous lace ups, I can only get my feet in with pain (it is not a case of ‘wearing them in’. They are the wrong size. Really disappointed as I had been so much looking forward to them. Look, great! Fit, terrible!

March 12, 2023
International Dance Shoes logo

Reply from International Dance Shoes

Hi Katie,

Thanks for taking the time to leave a review and we're sad to hear that your shoes didn't fit.

Notice that this was your first order with us and some brands do differ a little in terms of sizing which can be frustrating.

The Mia T-Bar shoes are returnable, so if you did want to exchange these for a bigger size it's no problem at all (just return using the returns form supplied). Sadly the Roxy shoe is bespoke though but we might be able to stretch these (should you want to send them with the Mia T-Bar shoes).

Hope that we can help this way.

Many thanks,
International Dance Shoes

Rated 3 out of 5 stars

Too high extra expenses

Too high shipping costs, too high taxes into the EU.

March 4, 2023
International Dance Shoes logo

Reply from International Dance Shoes

Hello,

Thanks for taking the time to review us. Sadly, shipping costs are very expensive nowadays and we continue to try to keep them as low as we can.

About taxes - you no longer pay VAT to us - it is paid at the rate in your country on arrival. It might seem as an 'added cost' however, as the UK is no longer part of the EU, you pay less to us nowadays as you don't pay us the VAT.

Many thanks,
International Dance Shoes

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