International Dance Shoes Reviews 2,985

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

The worst service. Express delivery to Europe doesn't work (I paid 47 euros for it). The sender refused to help me find the package that was lost in transit. The sender also refused to refund the mone... See more

Company replied

Rated 5 out of 5 stars

I can't recommend this shop highl enough. All the shoes I have bought from International Dance Shoes are of excellent quality and very comfortable. I really appreciate that all models have an anima... See more

Rated 5 out of 5 stars

I had the first available appointment this morning and way made to feel welcome by all staff from beginning to end. Lewis was super helpful, attentive and patient whilst advising me on the best shoe... See more

Rated 5 out of 5 stars

First class customer service, backing up great products. I had never bought ballroom shoes before and was nervous about finding ones that were a comfortable fit. The advice I was given by the Sales... See more

Company details

  1. Shoe Store
  2. Dance Store

Written by the company

We are 2020 Queen's Award for Enterprise Winners, specialising in the design and manufacture of Ballroom & Latin American dance shoes and make all of our shoes in Milton Keynes, UK. Our collection offers shoes for ladies, gentlemen and children and our shoes by worn by many of the world's leading dancers, as well as dancers from BBC's popular 'Strictly Come Dancing'.


Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

5-star
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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great customer support

I thought I needed a bespoke shoe given my foot size was beyond the available women’s sizing, but International Dance Shoes provided me with great advice to find a similar option in the men’s range which meant I didn’t have to pay the additional fee for bespoke shoes. Great service, and great products. I love my new dance practice shoes!

February 27, 2023
Rated 2 out of 5 stars

No response from emails sent. This is my first time ordering from…

This is my first time ordering from this site. Sent 2 emails in Feb & 1 in March regarding some questions to the email address provided on website with no response at all.

March 6, 2023
International Dance Shoes logo

Reply from International Dance Shoes

Hello,

Thanks for taking the time to leave some comments. We only have an email in February which was asking about our DanceGoals rewards (which was replied to within 24 hours - we'll resend it). Aside from that we don't see any other emails so please resend us anything you didn't get a reply from.

Many thanks,
International Dance Shoes

Rated 5 out of 5 stars

Awesome!

These shoes are so comfortable! They fit the first time I tried them on, even though I had never worn IDS shoes before. I love how they feel on my feet, and I can dance in them for a long time without feeling tired.

February 12, 2023

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