InternetFlorist - Your Worldwide Online Florist Reviews 

13,884
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,238 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, noting the straightforward ordering process and efficient delivery. Many people appreciate that flowers arrive on time, often looking beautiful and fresh, exactly as depicted online. Reviewers also praise the helpful communication and the care taken with personal messages, making the overall experience very satisfying. However, some customers noted delivery issues, including delays or items not arriving. A few people also felt the product received didn't always match the online description, with flowers differing in color, appearance, or arriving withered. Additionally, some experienced missing notes or fewer flowers delivered than ordered.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with many praising timely and accurate deliveries,... See more

Product

Reviewers mention ambiguous feedback about product, with many customers praising the beautiful, fresh, and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy and efficient,... See more

Service

People report positive experiences with service, with many reviewers describing it as excellent, reliable,... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the beauty, freshness, and overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were delivered a little bit different than shown on the webpage. The flowers were wrapped in a red paper, which made them look a little cheap. But other than that the service was perfect.... See more

Company replied

Rated 4 out of 5 stars

The most important thing was that the flowers were delivered on time after a straightforward ordering process. The flowers were expensive by UK standards but I have no experience of the cost of living... See more

Rated 5 out of 5 stars

Ordered flowers from the UK for my friend who had just relocated to Camposol. Her flowers were delivered exactly when they were supposed to, she was delighted with them. They looked absolutely stunnin... See more

Rated 5 out of 5 stars

Online purchase website was very straightforward in convered payments to AUD and I was able to select the flowers for the occasion that I was looking for. The flowers where delivery a bit late. My Fam... See more


Company details

  1. Flower Delivery
  2. Florist

Written by the company

Let http://www.Internetflorist.biz take care of your floral arrangements by occasion; including Birthday bouquets, Mother's Day flowers, Valentine's Day flowers, Newborn Baby and much more. We offer a large selection of flowers, plants, floral arrangements, and baskets at very competitive prices that will not be matched anywhere. Order online and have your flower delivery taken care of. The team at Internet Florist is committed to providing you the highest quality flowers, plants and gifts available at the fairest price possible. Every customer is very important to us and we strive to give our utmost professional attention to every single order. Our entire staff is dedicated to delivering the highest level of customer service.


Contact info

4.1

Great

TrustScore 4 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(13,884)

1,388 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I specifically requested a pretty pale…

I specifically requested a pretty pale yellow and pink bouquet for a very specific reason. A dark red one was sent. Totally missing the point of sending the flowers. I know it says exact flowers won’t be sent but I expecting something close. Won’t be using this company again.

May 21, 2026
Rated 5 out of 5 stars

Very good service

Company ackowledged order and provided receipt immediately.
My mistake, they did send a follow up email confirming delivery on the day, and since my original review I have found the email in my junk folder.

May 20, 2026
Rated 5 out of 5 stars

Flowers for my Mom

The flowers I ordered for my mom were delivered on time even though it was a Sunday. The message I left for her on the virtual card was nicely transcripted by hand on a paper card and beautifully presented in an envelope. The flower arrangement looked exactly like in the photo on the website and the final delivery was exquisite! Thank you to the team that made my mom's day be even more special once she received the flowers.

May 3, 2026
Rated 1 out of 5 stars

Ruined a birthday and offered terrible support

Worst experience ever. The flowers were scheduled in Seville (Spain) for my daughter's birthday but never arrived. When I contacted support, they kept giving me automated, copy-paste replies on chat, promising email updates. In the end, they just canceled the order and offered a refund instead of urgently delivering the flowers. Unreliable and deeply disappointing.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Delivered too late

Selected delivery for the first half of the day, flowers were delivered at 20:00 and was told by the agent it is not a commitment to deliver by the requested time so why offer the option as it was for a birthday and delivered that part of the evening, secondly what I chose was not close to what was delivered,it ended up with just 12 roses bundled up together

Delivery Date: 08.05.2026 @ A.M (08:00 - 13:30)

May 8, 2026
Rated 5 out of 5 stars

Thank you

Thank you for the wonderful flowers and the excellent service. My mother was very exited.

May 18, 2026
Rated 4 out of 5 stars

Thank you for your service

Thank you for your service. It is great to have such an organized arrangement to send the flowers to whom you love and live on the other side of the world. The web site works well to some extent but probably needs some improvement as I couldn’t track my shipments. Also, if you call from any other area than the ones that are listed with phone numbers, then you will not get any reply. The best contact will be through email which was excellent and Razwan was the customer service person who was continually assuring me that everything will be done on time. The flowers on my first request were exactly like the picture and were delivered same day considering the time difference. However, the flowers on my second request were different and delivered the next day, but I think it was because of the high requests received on Mother’s Day and so I recommend that on such occasions, you need to put your request several days ahead of time.

May 10, 2026

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