InternetFlorist - Your Worldwide Online Florist Reviews 

13,875
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,251 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting the smooth and efficient ordering process from start to finish, even for international deliveries. Many people appreciate the prompt and on-time delivery of their orders, often noting the beauty, freshness, and stunning appearance of the flowers received. Reviewers also commend the helpfulness of the delivery personnel and the clear communication, including the accurate delivery of personal notes. However, some customers also noted discrepancies where the delivered product did not match the website's description or the specific color requested, appearing different than expected. Additionally, a few other people experienced issues with late deliveries or orders that were not delivered at all.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with many praising timely and quick deliveries,... See more

Product

People report ambiguous experiences with product, with many customers praising the beauty, freshness, and... See more

Order

Reviewers mention ambiguous feedback about order, with some finding the online ordering process easy and... See more

Service

Clients share positive opinions on service, with many reviewers describing their experiences as excellent,... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the beauty, freshness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were delivered a little bit different than shown on the webpage. The flowers were wrapped in a red paper, which made them look a little cheap. But other than that the service was perfect.... See more

Company replied

Rated 4 out of 5 stars

The most important thing was that the flowers were delivered on time after a straightforward ordering process. The flowers were expensive by UK standards but I have no experience of the cost of living... See more

Rated 5 out of 5 stars

I have ordered twice from this florist now & both times they hav delivered Promptly & efficiently. My Beautiful Lady LOVED the Flowers. Everything from ordering, the service on-line to the delivery ra... See more

Company replied

Rated 5 out of 5 stars

Ordered flowers from the UK for my friend who had just relocated to Camposol. Her flowers were delivered exactly when they were supposed to, she was delighted with them. They looked absolutely stunnin... See more


Company details

  1. Flower Delivery
  2. Florist

Written by the company

Let http://www.Internetflorist.biz take care of your floral arrangements by occasion; including Birthday bouquets, Mother's Day flowers, Valentine's Day flowers, Newborn Baby and much more. We offer a large selection of flowers, plants, floral arrangements, and baskets at very competitive prices that will not be matched anywhere. Order online and have your flower delivery taken care of. The team at Internet Florist is committed to providing you the highest quality flowers, plants and gifts available at the fairest price possible. Every customer is very important to us and we strive to give our utmost professional attention to every single order. Our entire staff is dedicated to delivering the highest level of customer service.


Contact info

4.1

Great

TrustScore 4 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(13,875)

1,498 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered flowers from the UK for my…

Ordered flowers from the UK for my friend who had just relocated to Camposol. Her flowers were delivered exactly when they were supposed to, she was delighted with them. They looked absolutely stunning. No problem with the payment either. Great service! Thank you!!

May 24, 2026
Rated 2 out of 5 stars

Nice flowers- terrible customer service

Ordered some flowers for my mum but wanted to see if I could change the delivery date/time. Rang the Uk customer service number- no answer and then chatted online to someone. I asked the same question, they replied without even responding to my question then shut down the chat without giving me the opportunity to explain their answer was not what i was looking for. Awful customer service in my opinion. Thankfully flowers were lovely.

May 14, 2026
Rated 1 out of 5 stars

what an awful experience

what an awful experience ! My son spent 60 eur on a bunch of flowers that lasted less than a day. The florist Il Boccolo, there are 2 of them - both same family. They blame one another - don't buy the cooli. Venice blamed internetflorist as they take most of the money and therefore it leaves the florist such a little budget to send anything but dying flowers. When contacted the florist with images and videos they directed me to InternetFlorist - when I contacted them they apologised and offered a mere 10 euro's. Go direct to a florist don't use these money pinching scammers.

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

not even close to pic

not even close to pic! its like 1/3 of bouquet

May 17, 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Natalie,

Thank you for sharing your feedback.

Following your review, we investigated the matter with our local florist partner and reviewed the photographs provided. We confirmed that the bouquet delivered matched the product description ordered, noting that the website image is illustrative and flower contents may vary.

Nevertheless, we understand that the arrangement did not fully meet your expectations. As a gesture of goodwill, we offered a partial refund of EUR 10, which has now been processed.

We appreciate your feedback and thank you for giving us the opportunity to address your concerns.

Kind regards,


Customer Service Team
InternetFlorist.biz

Rated 5 out of 5 stars

The experience was great

The experience was great. I sent flowers to my girlfriend in Kenya without an actual address. I pinned the location with a description and instructions to her room. I never would have thought I could have got flowers to her, but they did it. She was so surprised and thrilled. Awesome job

May 21, 2026
Rated 2 out of 5 stars

I specifically requested a pretty pale…

I specifically requested a pretty pale yellow and pink bouquet for a very specific reason. A dark red one was sent. Totally missing the point of sending the flowers. I know it says exact flowers won’t be sent but I expecting something close. Won’t be using this company again.

May 21, 2026

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