InternetFlorist - Your Worldwide Online Florist Reviews 

13,875
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,251 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting the smooth and efficient ordering process from start to finish, even for international deliveries. Many people appreciate the prompt and on-time delivery of their orders, often noting the beauty, freshness, and stunning appearance of the flowers received. Reviewers also commend the helpfulness of the delivery personnel and the clear communication, including the accurate delivery of personal notes. However, some customers also noted discrepancies where the delivered product did not match the website's description or the specific color requested, appearing different than expected. Additionally, a few other people experienced issues with late deliveries or orders that were not delivered at all.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with many praising timely and quick deliveries,... See more

Product

People report ambiguous experiences with product, with many customers praising the beauty, freshness, and... See more

Order

Reviewers mention ambiguous feedback about order, with some finding the online ordering process easy and... See more

Service

Clients share positive opinions on service, with many reviewers describing their experiences as excellent,... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the beauty, freshness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were delivered a little bit different than shown on the webpage. The flowers were wrapped in a red paper, which made them look a little cheap. But other than that the service was perfect.... See more

Company replied

Rated 4 out of 5 stars

The most important thing was that the flowers were delivered on time after a straightforward ordering process. The flowers were expensive by UK standards but I have no experience of the cost of living... See more

Rated 5 out of 5 stars

I have ordered twice from this florist now & both times they hav delivered Promptly & efficiently. My Beautiful Lady LOVED the Flowers. Everything from ordering, the service on-line to the delivery ra... See more

Company replied

Rated 5 out of 5 stars

Ordered flowers from the UK for my friend who had just relocated to Camposol. Her flowers were delivered exactly when they were supposed to, she was delighted with them. They looked absolutely stunnin... See more


Company details

  1. Flower Delivery
  2. Florist

Written by the company

Let http://www.Internetflorist.biz take care of your floral arrangements by occasion; including Birthday bouquets, Mother's Day flowers, Valentine's Day flowers, Newborn Baby and much more. We offer a large selection of flowers, plants, floral arrangements, and baskets at very competitive prices that will not be matched anywhere. Order online and have your flower delivery taken care of. The team at Internet Florist is committed to providing you the highest quality flowers, plants and gifts available at the fairest price possible. Every customer is very important to us and we strive to give our utmost professional attention to every single order. Our entire staff is dedicated to delivering the highest level of customer service.


Contact info

4.1

Great

TrustScore 4 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(13,875)

1,498 reviews in the last 12 months

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Rated 1 out of 5 stars

Paid for flowers and confirmation received that flowers had been delivered, have since been informed from receipient that no flowers have been delivered.

I had a very traumatic experience with internet florist.biz
On Sunday 17/5/26 I ordered flowers for my elderly mother to cheer her up, and wish her a speedy recovery,
I received a confirmation saying that flowers have been delivered as agreed upon, Monday 18/5/26 and thought nothing more of it, until a family member were asking me where are the flowers ?
When I complained, Internetflorist replied that 2 attempts had been made on the 20/5 and 21/5 to deliver, but no one to receive.
And at the same time Internetflorist told me, that I should have notified them within 48 hours of no delivery, how could I know when they already had confirmed delivery of said flowers 18/5/26.
Let me just clarify I gave a very thorough address to the nursing home my mother resides at, and there is absolutely no way , that flowers could not be delivered to staff and then given to my mother.
What I am desperately pleading to you all here is, if you want to send flowers to loved ones, please stay from away from Internetflorist.biz it is heartbreaking to be told that the flowers you thought had arrived and later being told otherwise.

May 17, 2026
Unprompted review
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Helle Leung,

We are sincerely sorry to learn about your experience and understand how disappointing and upsetting this situation must have been, especially as the flowers were intended to bring comfort to your mother during her recovery.

We acknowledge that the delivery communication you received caused understandable confusion. Receiving a delivery confirmation and later learning that the flowers had not reached the recipient is understandably frustrating, and we regret the distress this caused.

After reviewing the matter, we have processed a full refund for your order. While our local delivery partner reported difficulties completing the delivery, we recognize that the overall experience did not meet the standard of service we aim to provide.

Please accept our sincere apologies for the inconvenience and disappointment caused. We appreciate your feedback, as it helps us improve our processes and communication with both customers and delivery partners.

Kind regards,


Customer Service Team
InternetFlorist.biz

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service, order not delivered at all, customer service not responding nor via site, whatsapp, email or messenger. I also requested a refund yet they did not provide any answers, when they replied it was just playing for time with unclear bs.

I filled in a legal complaint at my bank, lets see how the scammers will react to that.

May 29, 2026
Unprompted review
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Mr. Michal Bitter,

We are very sorry to read about your experience and sincerely apologize for the frustration and disappointment this situation has caused.

We understand how upsetting it must be when an order is not delivered as expected and when you feel that your concerns have not been addressed promptly. This is certainly not the level of service we aim to provide.

Please be assured that we are currently investigating Order #403393 with the local florist partner and our operations team to determine exactly what happened. We are also reviewing all communication related to your case, including your refund request and previous contacts with our support channels.

We appreciate your patience while this investigation is ongoing. As soon as we receive the necessary information, we will contact you directly with a clear update and the appropriate resolution.

Once again, we sincerely apologize for the inconvenience and frustration caused. We take your feedback seriously and are committed to resolving this matter as quickly as possible.

Kind regards,


Customer Service Team
InternetFlorist.biz.

Rated 5 out of 5 stars

Fantastic Customer Service!!

The customer Service, professionalism and attention to detail was beyond belief!!
I would highly recommend them to anyone that wants to send flowers into Russia!!
I give this company five stars!!
***** here

May 29, 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Mr. Wayne McDonald,

Thank you so much for your wonderful review!

We are delighted to hear that you were pleased with our customer service, professionalism, and attention to detail. Providing a reliable and caring experience for our customers is always our goal, and it means a great deal to know that we met your expectations.

Thank you as well for your recommendation. We truly appreciate your trust in us for sending flowers to Russia, and we are honored by your five-star rating.

We look forward to assisting you again whenever you need to make someone's day special.

Warm regards,

Customer Service Team
InternetFlorist.biz.

Rated 5 out of 5 stars

Easy to order online

Easy to order online, good prices, lots of info and value for money. The order was delivered on time, and greatly appreciated by the recipient.

May 22, 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Mr. Roy Clare,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you found our website easy to use and that you were pleased with our prices, product information, and overall value. It is especially rewarding to know that your order was delivered on time and was greatly appreciated by the recipient.

Your kind feedback means a lot to our team, and we truly appreciate your trust in our service. We look forward to helping you send more smiles in the future.

Warm regards,

Customer Service Team
InternetFlorist.biz.

Rated 5 out of 5 stars

Extremely happy with this service.

Extremely happy with this service..
very straightforward ordering. delivered on time .

Most importantly.. the flowers and plant basket were beautiful.. 😍

May 21, 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Thank you for your lovely feedback, Lesley 🌸

We’re really pleased to hear that everything went smoothly with your order, from the easy ordering process to the on-time delivery. Most importantly, it’s great to know that the flowers and plant basket were beautiful and well received.

We truly appreciate your support and hope to have the pleasure of serving you again in the future.

Rated 4 out of 5 stars

Morocco flowers

The flowers were delivered a little bit different than shown on the webpage. The flowers were wrapped in a red paper, which made them look a little cheap. But other than that the service was perfect. The flowers were delivered on time and the communication with the receiver was established properly.. My note to the receiver was also delivered on a small post-it paper together with the flowers. I would use your service in the future. Thank you.

May 21, 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Mr. Murat Dicleli,

Thank you very much for taking the time to share your feedback and for your kind words regarding the punctual delivery, communication, and the handling of your message to the recipient. We are pleased to hear that overall you were satisfied with our service and would consider using us again.

At the same time, we are sorry to hear that the presentation of the flowers, particularly the red wrapping, did not fully meet your expectations and gave a different impression than shown on our website. We understand how important the visual presentation is, and we will share your comments with our local florist partner to ensure closer alignment with our product images and presentation standards.

We truly appreciate your constructive feedback, as it helps us continuously improve both our service and product quality.

We look forward to serving you again in the future.

Best regards,

Customer Service Team
InternetFlorist.biz.

Rated 3 out of 5 stars

The flowers were very nice but came too…

The flowers were very nice but came too early. They were supposed to come 3 days later.

May 28, 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Maria Rogic,

Thank you for taking the time to share your feedback, and please accept our sincere apologies for the inconvenience caused by the early delivery of your order.

We are very sorry to hear that the flowers arrived earlier than the scheduled date, especially as this can affect the intended surprise and experience. We completely understand your concern, and we appreciate you highlighting this issue.

We are currently investigating this matter with our local florist partner to understand exactly what happened and why the delivery date was not followed as instructed. This will help us ensure it does not happen again in the future.

We are, however, glad to know that you were happy with the flowers themselves, and we truly appreciate your understanding.

Thank you again for your feedback, and please accept our apologies for any disappointment caused.

Kind regards,
Customer Service Team
InternetFlorist.biz

Rated 5 out of 5 stars

Great service at good prices

They have a decent selection of items at great prices depending on the area needed of service.

May 26, 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Christopher,

Thank you very much for taking the time to share your feedback on your recent order #401688.

We are delighted to hear that you were satisfied with our service and pricing, and that you found our selection suitable for your needs. Your kind words are greatly appreciated and will be shared with our team.

We look forward to assisting you again in the future.

Best regards,

Customer Service Team
InternetFlorist.biz.

Rated 5 out of 5 stars

Beautiful flowers delivered on time

Beautiful flowers delivered on time. The recipient said they were "the most beautiful flowers she's ever received."

May 28, 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Michal,

Thank you very much for sharing your feedback on your recent order #402066.

We are truly delighted to hear that the flowers were delivered on time and that the recipient was so pleased with them. Knowing that they were described as “the most beautiful flowers she’s ever received” means a lot to our team.

We sincerely appreciate your kind words and your trust in our service. We look forward to assisting you again in the future.

Best regards,

Customer Service Team
InternetFlorist.biz.

Rated 1 out of 5 stars

I ordered a bouquet of flowers for €45…

I ordered a bouquet of flowers for €45 to France for the 26th of May, this was supposed to a present for my aunt’s 75th birthday. We were told they do deliver there and there would not be any problems. The evening of the 26th I received a mail saying it was delivered, but a whole day later my aunt has yet to receive it. My aunt asked around the neighborhood, nobody in the area had the flowers delivered to them either. After this I have sent four mails and called to 020 7132707 but never got into contact with anyone. This company is not reliable and I discourage anyone from buying from them.

May 27, 2026
Unprompted review
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Marie-Christine,

Thank you for your feedback, and we sincerely apologise for the concern and frustration caused regarding your Order #402663.

After investigating the matter with our local florist partner in France, we were informed that the florist was able to successfully contact the recipient by phone, and arrangements were made for the bouquet to be collected from the florist shop.

We understand this situation caused understandable disappointment, especially as the flowers were intended for your aunt’s 75th birthday. We also apologise for the confusion caused by the delivery notification and for the difficulty you experienced when trying to contact us.

Your feedback is important to us, and we are reviewing this case internally with our partner to help improve communication and delivery follow-up procedures going forward.

Kind regards,
Muhammad Kamran
Customer Service Team
InternetFlorist.biz

Rated 5 out of 5 stars
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Ms. Tatjana,

Thank you very much for taking the time to share your feedback regarding your recent order #401828.

We are pleased to hear that everything was delivered as expected. Your satisfaction is very important to us, and we truly appreciate your kind words.

We look forward to serving you again in the future.

Best regards,
Muhammad Kamran

InternetFlorist.biz.

Rated 3 out of 5 stars
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Ms. Sofia Sillevis,

Thank you for taking the time to share your feedback.

We are sorry to hear that you found the price too high. We truly understand that value and pricing are important factors when ordering flowers. Please note that our prices reflect the use of fresh, high-quality blooms prepared by local florists, along with same-day coordination and delivery service.

That said, we truly appreciate your comment and will take it into consideration as part of our ongoing efforts to improve our service.

We hope to have the opportunity to serve you again in the future.

Best regards,

Customer Service Team
InternetFlorist.biz.

Rated 5 out of 5 stars

It was great experience and on time

It was great experience and on time

May 20, 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Ms. Sahrish Pervez,

Thank you very much for taking the time to share your feedback regarding your recent order #399873.

We are delighted to hear that you had a great experience and that the delivery was on time. Your satisfaction is very important to us, and we truly appreciate your kind words.

We look forward to serving you again in the future.

Best regards,

Customer Service Team
InternetFlorist.biz.

Rated 5 out of 5 stars

it was clear and easy ,

May 26, 2026
Unprompted review
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Dr. Abdulaziz aldukheil,

Thank you very much for your kind feedback 😊

We are glad to hear that you found the ordering process clear and easy. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.

We look forward to serving you again in the future.

Best regards,

Customer Service Team
InternetFlorist.biz.

Rated 1 out of 5 stars

I didnt like the packaging.

I didnt like the packaging.. it was a mistake . I don’t recommend using this company

May 26, 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Ahmed,

Thank you for sharing your feedback. We are truly sorry to hear that you were disappointed with the packaging of your order.

We take comments like yours very seriously and would like the opportunity to review this matter with our local florist partner. Our customer service team has contacted you by email requesting a photo of the delivered bouquet and packaging so we can investigate further and work toward a suitable resolution.

We appreciate your feedback and hope to restore your confidence in our service.

Best regards,

Customer Service Team
InternetFlorist.biz.

Rated 5 out of 5 stars

I have ordered twice from this florist…

I have ordered twice from this florist now & both times they hav delivered Promptly & efficiently. My Beautiful Lady LOVED the Flowers. Everything from ordering, the service on-line to the delivery ran smoothly.

May 26, 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Carl,

Thank you so much for your wonderful feedback and for choosing us again 😊

We are truly delighted to hear that both of your experiences with us were smooth and successful, and especially happy to know that your beautiful lady loved the flowers 🌸

Your kind words about our ordering process, online service, and delivery mean a great deal to our team. We sincerely appreciate your trust and continued support.

We look forward to serving you again in the future.

Best regards,

Customer Service Team
InternetFlorist.biz.

Rated 5 out of 5 stars

Awesome! Great! Easy! Competent!

They did a very good job. I highly recommend them.

May 18, 2026
InternetFlorist - Your Worldwide Online Florist logo

Reply from InternetFlorist - Your Worldwide Online Florist

Dear Ryan,

Thank you so much for your amazing feedback 😊

We are delighted to hear that you found our service awesome, easy, and competent. Your recommendation truly means a lot to us and motivates our team to continue providing the best possible experience for our customers.

We sincerely appreciate your trust and look forward to serving you again in the future.

Best regards,

Customer Service Team
InternetFlorist.biz.

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