InternetFlorist - Your Worldwide Online Florist Reviews 

13,877
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,238 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, noting the straightforward ordering process and efficient delivery. Many people appreciate that flowers arrive on time, often looking beautiful and fresh, exactly as depicted online. Reviewers also praise the helpful communication and the care taken with personal messages, making the overall experience very satisfying. However, some customers noted delivery issues, including delays or items not arriving. A few people also felt the product received didn't always match the online description, with flowers differing in color, appearance, or arriving withered. Additionally, some experienced missing notes or fewer flowers delivered than ordered.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with many praising timely and accurate deliveries,... See more

Product

Reviewers mention ambiguous feedback about product, with many customers praising the beautiful, fresh, and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy and efficient,... See more

Service

People report positive experiences with service, with many reviewers describing it as excellent, reliable,... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the beauty, freshness, and overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were delivered a little bit different than shown on the webpage. The flowers were wrapped in a red paper, which made them look a little cheap. But other than that the service was perfect.... See more

Company replied

Rated 4 out of 5 stars

The most important thing was that the flowers were delivered on time after a straightforward ordering process. The flowers were expensive by UK standards but I have no experience of the cost of living... See more

Rated 5 out of 5 stars

Ordered flowers from the UK for my friend who had just relocated to Camposol. Her flowers were delivered exactly when they were supposed to, she was delighted with them. They looked absolutely stunnin... See more

Rated 5 out of 5 stars

Online purchase website was very straightforward in convered payments to AUD and I was able to select the flowers for the occasion that I was looking for. The flowers where delivery a bit late. My Fam... See more


Company details

  1. Flower Delivery
  2. Florist

Written by the company

Let http://www.Internetflorist.biz take care of your floral arrangements by occasion; including Birthday bouquets, Mother's Day flowers, Valentine's Day flowers, Newborn Baby and much more. We offer a large selection of flowers, plants, floral arrangements, and baskets at very competitive prices that will not be matched anywhere. Order online and have your flower delivery taken care of. The team at Internet Florist is committed to providing you the highest quality flowers, plants and gifts available at the fairest price possible. Every customer is very important to us and we strive to give our utmost professional attention to every single order. Our entire staff is dedicated to delivering the highest level of customer service.


Contact info

4.1

Great

TrustScore 4 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(13,877)

1,381 reviews in the last 12 months

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Rated 2 out of 5 stars

Unable to fulfil order

I placed an order with InternetFlorist.biz for flowers to be delivered in Portugal. The order was approved and my payment was taken immediately. However, the company then changed the delivery date twice, stating they could not fulfil the order as agreed.
When I requested a refund, it was not processed automatically and I had to ask several times. There were also discrepancies in the emails I received, which made communication confusing and unprofessional.
Eventually, I was refunded in full, but only after significant effort. Given the issues with delivery, communication and refund handling, I cannot recommend InternetFlorist.biz. For anyone ordering flowers internationally, I would advise using a trusted local florist instead.

July 9, 2026
Unprompted review
Rated 4 out of 5 stars

Good

The gift came with a Fuet instead a spanish Jamon Serrano, as they described when they sold to me.

July 4, 2026
Rated 2 out of 5 stars

Terrible experience with hidden costs +70%

I paid for flower delivery the next day. On the planned delivery date they contacted me to say that they need an extra charge (additional 70% of the original price!!!). At that time I did not have much choice and paid it. They delivered the flowers 2 days late and without the card that I noted. Overall a terrible experience and I would not recommend using this place

June 24, 2026
Rated 2 out of 5 stars

Alot different

I ordered what I wanted.. a while later I recieved a whatsapp message saying that the colour flowers I had chosen (yellow) were not available and I could choose between pink and purple. Although this was not ideal i agreed. The time i had chosen to have this delivered was fast approaching and I had no confirmation about the delivery time.. which had to be at a certain time because the person it was for would no longer be there after the said time. I contacted the people and they daid they had no time for delivery and could I let them know. After alot of back and forth we decided the next day delivery would have to be fine. They asked for the number of the person who the flowers were for..they then contacted them to arrange delivery,even know it was a suprise. Eventually they were delievrd and the people were actually nice to deal with..the flowers were alot different to what I wanted and even the stuffed bear that was supposed to come with it..appeared alot bigger in the site...bit once arrived it was like a smaller bear on a key chain kind of thing. I paid $260 AUD for the flowers which in my opinion for what I recieved was kind of expensive. Don't get me wrong though the people were pleasant to deal with.

June 30, 2026

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