internetspecs.co.uk Reviews 889

Superb service! I wasn't sure about something when i ordered so I added a question to the order notes. Shortly after I believe Mark called and explained everything to me in detail. The end result is the best glasses i've ever purchased and for the fraction of price i would have been charged at a high street optician. I can't recommend this shop enough. I will be a returning customer for sure.

Many thanks for the quick & efficient service!!

Speedy service, all done within a week.

I've been checking this company for months before I decided to purchase from them. I had two pairs of glasses reglazed. Once I submitted a query, Mark called straight away to clarify my request.
From the date of my order, it took just under 2 weeks for my glasses to get delivered. They are great value for money and I think it's a family business which makes me even happier for deciding to purchase with them and now I know where to go to next time I need new glasses.
Thanks ever so much, highly recommend!

All went according to plan - no surprises - could not ask for any better service.

Cannot recommend highly enough. Mark phoned to check the details with me, we had a very informative chat which helped me select the correct options and my new glasses arrived in 9 days. Internetspecs were also the best value for money as all the standard coatings and postage are included in the quoted frame price. I am super happy with both my new specs and the customer service received. I will definitely be using internetspecs again.

The best service and best price on the internet! I’ve recommended them to several people and they all think the same.

Internetspecs was the best value for money for the prescription sunglasses I wanted compared to competitors. I also checked other frames and styles out of curiosity and Internetspecs came out on top for those too!! Total lead time was around 2 weeks.

I am considering replacing my normal day to day glasses and will definitely be using Internetspecs for those.

Received my second Walter & Herbert frame today. Excellent service and product as before. Good price and free shipping as well. Cheers to Mark and Iain for obtaining a special frame for me.

Transaction was fairly standard but throughout it the store was very helpful and always responsive. Thank you Iain for the excellent support!

I was a bit unsure if ordering glasses online was going to work out but the service I got from Mark at internetspecs was excellent. He phoned me on 2 occasions to talk through what I wanted and the various options available. I already have a pair of varifocals but was struggling to read in bed so wanted a decent but affordable pair of reading glasses. I went for some esprit frames and my glasses arrived quickly and are exactly what I wanted. I am really, really pleased and would certainly use the service again.

The website was a bit intimidating to begin with. As I new the glasses I wanted it was easier to sort out. Once ordered I was kept informed and arrived when they said. Great service and great prices.

Great and extremely helpful communications. Thank you.

Great customer service
Excellent price
So pleased with my first pair that I purchased a second pair. Slight problem with second pair which were replaced in quick time
Highly recommend this site

First class service. I made mistake with my order and Internet Specs went the extra mile correcting my error at minimum cost. Thank you very much for all your help.

Quick service, good products, happy with my replacement glasses

This is a nice ‘Father & Son’ company where you get more of the personal touch rather than dealing with someone that doesn’t really care.
Due to some unforeseen issues, Mark had to contact me a number of times but we eventually got there and I’m very happy with my glasses (I had 2 pairs ‘reglazed’)
Looking forward to dealing with the guys again next year when my lens prescription may have changed again…..let’s hope they feel the same way!