Really straightforward user-friendly Internet site. Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops. Ordered int... See more
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The re -glaze of my Ghost glasses are perfect as per usual.This is why I always come back. The service I get from these guys is spot on. If there is anything needing to be addressed they will cont... See more
Company replied
Excellent service, communication brilliant. I have used this company on a few occasions now and would recommend. Run by father (Mark) and son (Iain) and really nice to speak with by phone or email.... See more
Company replied
Within an hour of sending an email I received a whatsApp call from Mark to discuss my fitment concerns since I hadn't worn acetate frames nor seen Walter & Herbert frames before. My frames were ship... See more
Company replied
Company details
About internetspecs.co.uk
Written by the company
We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat.
As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens.
We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry.
Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose!
We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.
Contact info
The Barn, Ravenstone,, MK46 5AR, Buckinghamshire, United Kingdom
- 01908 965985
- info@internetspecs.co.uk
- internetspecs.co.uk
4.9
Excellent
889 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 star service and quality product
I highly recommend this company. Quality frames and glazing; excellent customer service and speedy service. I have now purchased 3 pairs of glasses from them and each has been perfect.
November 24, 2023
Unprompted review
Reply from internetspecs.co.uk
Hi Jayne,
Thank you so much for your review. We're really pleased that you like the glasses you purchased from us. We hope to be able to help you for a fourth time!
Warm regards,
Internet Specs
Very professional company
It is a very professional company; I ordered my glasses in no time and received them very fast, all up to the order specifications. The only thing I wish they provided were Zeiss lenses.
November 17, 2023
Reply from internetspecs.co.uk
Hi,
Thank you very much for your supportive review. We're glad that you're happy with your glasses.
All the best,
Internet Specs
The people at Internetspecs were…
The people at Internetspecs were absolutely brilliant. Their customer service was fantastic and I would highly recommend them.
November 9, 2023
Reply from internetspecs.co.uk
Hi Mr Evans,
Many thanks for your supportive review. It means a lot to us that you you were happy with our customer service.
Kind regards,
Internet Specs
Reply from internetspecs.co.uk
Hi,
Thank you for your kind words. We're really glad that you're happy with your glasses.
Best regards,
Internet Specs
excellent service
excellent service, super helpfull,great product
will be using them again soon
November 10, 2023
Reply from internetspecs.co.uk
Hi Dave,
Thank you very much for your support. We're really glad that you liked our service and we look forward to being able to help you with your glasses again in the future.
Fond regards,
Internet Specs
Great service
Great service. An issue was sorted extremely easily and the company was very helpful. Perfect glasses at a fraction of the cost on the high street.
November 3, 2023
Reply from internetspecs.co.uk
Hi Nicola,
Thank you for your kind review. We're pleased that you're happy with your glasses and the price you paid.
Warm regards,
Internet Specs
Excellent service
Excellent service - kept informed every step of the way - had to move temporarily but received my glasses without a hitch
Fantastic- keep up the great work 👍
November 1, 2023
Reply from internetspecs.co.uk
Hi Pamela,
Many thanks for your supportive review. It means a lot to us that you were happy with our service.
Best regards,
Internet Specs
Reply from internetspecs.co.uk
Hi Jiji,
Thank you for your review. We're pleased that your experience with us was positive.
Best regards,
Internet Specs
Fantastic !
Easy to order.
Lovely spectacles at a very reasonable price, prompt delivery ( 5 Days to Austria )
Excellent company to deal with no problems.
November 3, 2023
Reply from internetspecs.co.uk
Hi Michael,
Many thanks for your supportive review. We're really glad that you're happy with your specs and we hope we can help you with your glasses again one day.
Kind regards,
Internet Specs
Excellent service at very reasonable…
Excellent service at very reasonable prices. Cannot fault Internet specs. I would strongly recommend.
November 1, 2023
Reply from internetspecs.co.uk
Hi,
Thank you very much for your kind review. We're glad that you were happy with our service and our prices and we hope to be able to help you again in the future.
All the best,
Internet Specs
Good company, would use again.
Specs received were exactly as ordered and expected. Only downside is that no delivery date was given and the order took longer than anticipated - something I have already flagged up with the company. Would use again.
November 1, 2023
Reply from internetspecs.co.uk
Hi David,
Thank you for your supportive review. We're glad that the glasses matched your expectations. Apologies that we were slightly over our 5 to 10 working days delivery timescale for your order. We welcome your feedback and we hope to be able to help you again with your glasses in the future.
Best regards,
Internet Specs
Reply from internetspecs.co.uk
Hi George,
Many thanks for your kind review. It means a lot to us that you were happy with our service and that you found us to be helpful.
Warm regards,
Internet Specs
Good quality good service
2nd time I Have used Internet specs very good service and quality frames
October 18, 2023
Reply from internetspecs.co.uk
Hi Charles,
Many thanks for your kind review. We're glad that you came back to us for your frames and we look forward to hopefully helping you again in the future.
All the best,
Internet Specs
Great service!
Another excellent experience purchasing lenses from Internetspecs. Friendly, knowledgeable, efficient service. Highly recommend!
October 23, 2023
Reply from internetspecs.co.uk
Hi,
Thank you for your kind review. We're really glad that you were happy with our service.
Warm regards,
Internet Specs
Great reglaze
The first time I have used the reglaze option, and it was very straightforward. My glasses (for computer use) are great.
September 20, 2023
Reply from internetspecs.co.uk
Hi,
Thank you for your support. We're pleased that you're happy with your reglaze (lens replacement) and that you found the process of ordering with us straightforward.
Best regards,
Internet Specs
Phenomenal service
This has been an absolutely brilliant experience with amazing customer service. Probably some of the best customer service I've ever had with a real eye for the individual customer and needs. There was a web issue that saw me struggling to place an order, but Ian contacted me and reserved the pair I wanted for when I was able to place the order. He also kept me up-to-date throughout the process which was really nice. Would absolutely recommend!
October 11, 2023
Reply from internetspecs.co.uk
Hi Siobhan,
Thank you so much for your detailed and supportive review. We're really glad that your experience of our service was positive.
Kind regards,
Internet Specs
Excellent service at a competitive price.
The service was excellent, prompt and professional.
Mr Sceats returned my call promptly even though it was Saturday morning and I didn't really expect the office to be open anyway. He was helpful and professional throughout and his experience as an optometrist (retired) was invaluable. My frames arrived next day by special delivery and the price was very competitive. I made a considerable saving on the high street price I had been quoted. Highly recommended.
September 18, 2023
Reply from internetspecs.co.uk
Hi Michael,
Many thanks for your supportive and detailed review. We're pleased that you were able to save money by coming to us.
Warm regards,
Internet Specs
Great Communication, Service, Price and Fast Shipping.
Within an hour of sending an email I received a whatsApp call from Mark to discuss my fitment concerns since I hadn't worn acetate frames nor seen Walter & Herbert frames before. My frames were shipped on a Saturday and delivered the following Thursday. Upon receipt I liked them so much I decided to order another Walter & Herbert style and Mark gave me a 20% discount and a great deal on the lenses. The second shipment was sent on a Friday and arrived in the USA on Tuesday. Good going Internetspecs.co.uk
October 10, 2023
Reply from internetspecs.co.uk
Hi Joseph,
Thank you so much for your detailed review. We're really glad that you're happy with your Walter & Herbert glasses. We use the UK Royal Mail's 'International Tracked & Signed' service to post to the USA - I think delivery in just 4 days to America has to be a record for us - maybe for the Royal Mail too! Long may it continue!
Best regards,
Internet Specs
Excellent service and great glasses
September 13, 2023
Reply from internetspecs.co.uk
Hi Bridget,
Many thanks for your kind review. We're really pleased that you were happy with our service and with your glasses.
Fond regards,
Internet Specs
scam email company
Okay so i feel like I should give more information than that
I’ve never bought from this company. I didn’t even know they existed.
Until my email was flooded with fake giveaways and fake articles, all of which ended with links to this company website and contact info for this business.
I have no idea why, but I don’t particularly care for the why, I just want it to stop.
September 25, 2023
Unprompted review
Reply from internetspecs.co.uk
Hi,
We sincerely apologise for the inconvenience you've encountered. Earlier this week, our website experienced a significant disruption due to a DDoS attack, which was intended to temporarily disable our site. The magnitude of this attack was substantial, causing our server to be offline for nearly two days.
Although we had robust security measures in place, it appears that cyber threats are becoming more advanced. To further safeguard our site from future incidents, we have enhanced our security measures.
We deeply regret the unsolicited emails you received as a consequence. These were not sent from our servers and suspect these might have been sent with the intention of tarnishing our reputation. Please do forward an example of one of the emails received to info@internetspecs.co.uk so that we can analyse the headers. We are taking all necessary steps to ensure such incidents do not recur and appreciate your understanding during this time.
Kind regards,
Internet Specs
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