InterServer Reviews 2,417

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and outstanding customer support, highlighting the staff's professionalism, patience, and helpfulness. Many people appreciate the quick response times, noting that issues are resolved efficiently and effectively, often within a short period. However, some customers also mentioned occasional dissatisfaction with the website's user interface and processes, describing them as a little dated. A few other people also felt that the support could be slow at times, with some experiencing server downtime and difficulties getting timely assistance, particularly during off-hours.

What people talk about most

Service

Customers had positive experiences with service, often praising the quick and helpful support, with many... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent, responsive,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness and efficiency. Many reviewers praised... See more

Response time

Clients share positive opinions on response times, with many praising the speed and efficiency of support.... See more

Website

Reviewers mention ambiguous feedback about website experiences. Many customers praise the lightning-fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with customer support, in particular with Sajan Samuel. Every query was answered super fast and all requests were implemented asap. Must add that these servers are great value fo... See more

Company replied

Rated 5 out of 5 stars

We run several small business sites on an InterServer VPS. When we needed to sort out how DirectAdmin mail worked across multiple domains, support explained things clearly and helped us through a us... See more

Company replied

Rated 5 out of 5 stars

I'm a new customer, but so far the support has been awesome. The UI and processes for some of the services is a little dated, but I'm enjoying the nostalgia as I've been doing this for 20 years. W... See more

Company replied

Rated 5 out of 5 stars

InterServer has been great for me. Their plans are very affordable and come with basically unlimited everything. Support is fast and consistently helpful—they respond quickly and actually solve... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Email Service Provider
  3. Internet Service Provider
  4. Web Hosting Company

Written by the company

InterServer was established in April 1999 as a web presence provider. Over the years our company has expanded it's product line to include dedicated servers, colocation and managed services. In 2006 InterServer built out our own datacenter in Secaucus, New Jersey. With our exceptional service InterServer is the leading choice for many online operations today.

Interserver Web Hosting

Written by the company

Fast and friendly service
Discover the power of InterServer's all-inclusive web hosting plan with a special offer of just $2.50 for one month of service. Our feature-rich hosting includes ample storage, reliable performance, and 24/7 expert support. Whether you're new to web hosting or an experienced user, our user-friendly control panel makes managing your website a breeze. Join the InterServer family and experience the difference in hosting value and quality. Don't miss this limited-time opportunity to kickstart your online journey with us. Sign up today!

30 Day Money Back Gurantee

Interserver is a trusted hosting provider.

If you are not happy we will refund 100% of your payment on our web hosting service.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

InterServer’s customer support is truly…

InterServer’s customer support is truly exceptional. They consistently go out of their way to assist customers, and my recent experience reflects that. A special thanks to Nag**ra (name shortened for privacy), a genuinely kind-hearted person who goes the extra mile to support you. Highly recommended!

December 10, 2025
Unprompted review
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Reply from InterServer

Thanks so much! We’re glad you had a great experience, and we appreciate the kind words about our support team.

Rated 5 out of 5 stars

Wordpress Installation

Sajan was very helpful and patient with me as I navigated a Wordpress issue with our site. I am always impressed with the technical support Interserver provides.

December 8, 2025
Unprompted review
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Reply from InterServer

Thanks, Brad! We’re glad Sajan could guide you through the issue—always happy to help.

Rated 5 out of 5 stars

Fantastic support

The support from InterServer has been spectacular. I have both the Webserver plan and the VPS plan and the responses have been excellent. Special shout out to Sajan Samuel

December 8, 2025
Unprompted review
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Reply from InterServer

Thanks, Satish! We’re glad you’re enjoying both plans, and we appreciate the shoutout to Sajan.

Rated 5 out of 5 stars

Really affordable VPS with excellent…

Really affordable VPS with excellent support. Pretty much any issues are dealt with rather quickly 24/7.
Being with Interserver for 5 years can't really point out anything going below my expectations.

December 5, 2025
Unprompted review
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Reply from InterServer

Thanks, Artur! We’re glad you’ve had such a great experience over the years and appreciate your continued trust.

Rated 5 out of 5 stars

great service!

Suparno was able to help me with my issues on my site he was patient and went above and beyond!

December 7, 2025
Unprompted review
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Reply from InterServer

Thanks, Jose! We’re glad Suparno was able to help and went the extra mile for you.

Rated 5 out of 5 stars

I have used Interserver for more than 5…

I have used Interserver for more than 5 years. In that time every problem I have had was promptly and effectively solved by Interserver. This kind of responsiveness and reliability is not common in the modern world. Every interaction has been polite and efficient. I continue to recommend them to all my clients.

December 7, 2025
Unprompted review
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Reply from InterServer

Thanks, Mark! We really appreciate your long-time trust and your recommendations—it means a lot to us.

Rated 1 out of 5 stars

I have one server and it works fine

I have one server and it works fine. I bought another one and it's been over 100 hours and they still haven't delivered it, even though the delivery time was supposed to be 48 a 72 hours. They're extremely slow. I opened support tickets and haven't received any response. I contacted them via chat and all they do is evade the issue, saying we'll escalate the problem instead of offering any solutions. I regret buying that second server. Of the 30 days I paid for, if I even finish the subscription, I'll only get to enjoy it for 15 days with this slow service.

November 30, 2025
Unprompted review
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Reply from InterServer

I am sorry that we have failed to deliver the server to your expectations. I have canceled the order and refunded your payment. I hope that we can better serve your needs in the future.

Rated 5 out of 5 stars

The response was incredibly fast on a…

The response was incredibly fast on a Saturday morning and very helpful. It took some time to figure out the problem but Anzif stuck with me the entire way.

December 6, 2025
Unprompted review
InterServer logo

Reply from InterServer

Thanks! We’re glad Anzif stayed with you through the issue and got everything resolved.

Rated 5 out of 5 stars

Very supportive and responsive…

Very supportive and responsive services.
Nagendra babu cv and Manasa KP assisted me when I had issues and helped me with my server extensions when I faced payment issues.
Highly recommended!

December 6, 2025
Unprompted review
InterServer logo

Reply from InterServer

Thanks! We’re glad Nagendra and Manasa were able to help you out—appreciate the recommendation!

Rated 5 out of 5 stars

I host two sites on Interserver

I host two sites on Interserver. I recently had an issue. Interserver techs responded quickly with professional, friendly service. I was even given advice on how to improve performance on my end. Interserver gets my highest recommendation.

December 6, 2025
Unprompted review
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Reply from InterServer

Thanks! We’re glad our team got things sorted quickly and appreciate your recommendation.

Rated 5 out of 5 stars

Excellent and reliable service…

Excellent and reliable service providers. Used them since I begun self hosting and have had no need to use a different host.

December 6, 2025
Unprompted review
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Reply from InterServer

Thanks! We’re happy to hear you’ve had such a reliable experience with us.

Rated 5 out of 5 stars

Great Server Provider company

Good support.
Reliable Hardware and Network.
The best price in any category.
There deals are even more amazing.

June 4, 2025
Unprompted review
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Reply from InterServer

Thanks, Hakim! We’re glad you’re enjoying the support, reliability, and great value.

Rated 4 out of 5 stars

It's good but could be better

It's good but the migration left out a bunch of stuff and it took 2 times to even get it to this point. Not going to complain about the price though! It's cheaper than even getting the lowest Google Workspace account just for emails.

December 4, 2025
Unprompted review
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Reply from InterServer

Thanks, Kenny! We’re happy our team could help you get everything sorted.

Rated 5 out of 5 stars

Help when you need it.

I had to do some updates to some content management sites. I ran into a few issues and the tech staff was very helpful getting the issues resolved.

December 1, 2025
Unprompted review
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Reply from InterServer

Thanks, Kenny! We’re happy our team could help you get everything sorted.

Rated 5 out of 5 stars

Exceptional service upgraded me to a Ryzen 9 9900X at no extra cost

I originally ordered an AMD Ryzen 5900X dedicated server from InterServer. Due to stock issues and a small initial delay, the team informed me transparently and then did something that very few hosting companies ever do:

They upgraded my server for free to a significantly more powerful setup:

Mainboard: B650D4U

CPU: AMD Ryzen 9 9900X (12 cores)

RAM: 96GB DDR5 5600MHz (2×48GB)

Disk: Crucial 4TB NVMe SSD

This hardware is on a completely different level compared to what I originally ordered, and they provided it at no additional cost.
That kind of honesty and customer respect is extremely rare in the hosting industry.

Performance is excellent — the server handles heavy workloads without any issues. Networking is stable, storage is incredibly fast, and everything was delivered exactly as described (or better).

Support has also been fast and helpful. Even when I experienced a minor 1-hour port issue on the first day, the staff resolved it quickly and communicated clearly.

The only thing to be aware of is that InterServer doesn’t offer refunds, so you should be certain before buying. But aside from that, their reliability, transparency, and willingness to upgrade customers when stock is unavailable is something I truly appreciate.

Highly recommended — honest company, excellent hardware, and great support.

December 1, 2025
Unprompted review
InterServer logo

Reply from InterServer

Thanks so much! We’re glad the upgrade and overall experience worked out well for you, and we appreciate your thoughtful feedback.

Rated 5 out of 5 stars

Interserver is the best you can't find…

Interserver is the best you can't find better than them. Everything about them is super cool. I don't know what would i do without them. Nagendra babu was an amazing customer service staff

December 1, 2024
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Muazzam! We’re glad you’re enjoying everything, and we appreciate the shoutout to Nagendra.

Rated 5 out of 5 stars

The Best! Service Provider...

Hands down, InterServer is the best service provider out there. I'm blown away by two things:
The best customer service!!! 24/7 live chat with real experts who fix issues in minutes and hours (sometimes), but not days.
Unbeatable "Price-Lock" Value. No more surprise renewals at double the price. What you sign up for is what you pay.
Add to that rock-solid uptime and easy-to-use tools, and you have a perfect hosting solution. Highly recommended to everyone!

November 28, 2025
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Zair! We’re thrilled you’re enjoying the support, consistency, and value—we really appreciate the recommendation.

Rated 4 out of 5 stars

Their tech support is excellent

Their tech support is excellent, very quick to respond and very helpful. The issues get resolved.

November 27, 2025
Unprompted review
InterServer logo

Reply from InterServer

Thanks! We’re glad you’ve had a great experience with our support team.

Rated 5 out of 5 stars

5 star support

Quick response, 5 star support and best web hosting provider.

November 25, 2025
Unprompted review
InterServer logo

Reply from InterServer

Thanks, V! We’re glad you’re enjoying the fast support and hosting.

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