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2.8
3 reviews
No history of asking for reviews
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DO NOT BUY. Communication is terrible and it is very difficult to contact them. I payed nearly £60 for products and there has been no update they haven’t been sent out and now I’m being ignored by the team. Guys it really isn’t worth buying from the business they are truly terrible and lack professionalism.
I have been waiting for around 4 weeks for this order of 4 things and yet to really get any help or hear about what is actually happening with my package
I am extremely disappointed with my experience ordering from this website. I placed an order over a week ago and paid extra for 1-2 working day delivery, expecting it to arrive promptly. However, it is now well past that timeframe, and I have still not received my parcel or any proper update regarding its whereabouts.
To make matters worse, the customer service has been shockingly poor. I’ve sent multiple emails, and most of them have either been ignored entirely or met with delayed, unhelpful responses. There has been no clear explanation, no tracking update, and no effort to resolve the issue from their end. I understand that occasional delays can happen, but the lack of communication and accountability is completely unacceptable—especially when I paid for express delivery.
At this point, I feel like I’ve been misled and ignored, and I have no idea if or when I will actually receive my order. Based on this experience, I cannot recommend this company to anyone and will not be ordering from them again unless they take proper steps to address this.
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