Trish and her cover Hammad are just the best. Nothing is too much trouble including helping me specify a bespoke strap for a very unusual watch by Charriol which had a really uncomfortable bracelet an... See more
Company replied
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Trish and her cover Hammad are just the best. Nothing is too much trouble including helping me specify a bespoke strap for a very unusual watch by Charriol which had a really uncomfortable bracelet an... See more
Company replied
Watch strap lifting away from face. Took it to two shops in Westfield, one said it needed to go to repair centre (six week lead time), the other said it needed a part to be ordered (two week lead tim... See more
Company replied
Took a very very tarnished silver bike chain bracelet in for cleaning. I was served by Trish. I can't believe how good the result is like brand new. Excellent customer service by Trish and after 42 ye... See more
Company replied
Selected a watch strap and paid for the item, waited for purchase to arrive sent email asking about purchase. No answer again re emailed, no answer. Contacted customer service about purchased product.... See more
Company replied
UK's leading watch & jewellery repairs. Our branches are located in popular department stores across the country, including: Grafton Centre Cambridge, Arndale Centre Manchester and St Enoch Centre in Glasgow.
27 - 29 Hoghton Street, PR9 0NS, Southport, United Kingdom
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Very friendly service, had my wedding and engagement rings cleaned for no charge at the Newcastle John Lewis store. They look great. Very pleased with the service and result.

Reply from In-Time Watch & Jewellery Repairs
I've just had my watch repaired.
Absolutely delighted brilliant service friendly professional staff, quality work, and competitively price cannot recommend In-Time Watch repairs highly enough.

Reply from In-Time Watch & Jewellery Repairs
Sent In Time my Dreyfuss watch which had stopped working after 15 years. They carried out a full service and repair within 2 weeks at a resonable cost and returned the watch well packaged.
Excellent service and I'm happy to recommend.

Reply from In-Time Watch & Jewellery Repairs
In-time repaired my ladies Raymond Weil watch and I am extremely pleased to have it back in full working order. The method of sending it to them was clear and easy and the company were very helpful with my enquiries. I am more than pleased with them and the cost of the repair was most acceptable.

Reply from In-Time Watch & Jewellery Repairs
Amazing service and really fast turn around :-)

Reply from In-Time Watch & Jewellery Repairs
I sent them my Michael Kors watch that was my favourite. I was given 2 quotes. One basically a touch up and the other like a proper service. I chose the more expensive. I was astonished when I received my watch back. It looked like a brand new one. I was so pleased. Excellent service, kept up to date all the way through. Brilliant company. I shall definitely use them again and highly recommend them to all my friends. Thank you.

Reply from In-Time Watch & Jewellery Repairs
5 star rating for the kind,friendly and efficient service provided by Jim and Paul at Intime,The Thistles Shopping Centre,Stirling

Reply from In-Time Watch & Jewellery Repairs
Everything was poor. Iet my watch 6 weeks ago (3 weeks to get deliver to the warehouse or wherever they sent the watches), 2 weeks to get a response of how much it would cost and 2 weeks to get it back delivered.
I do not recommend. It’s waste of time

Reply from In-Time Watch & Jewellery Repairs
I sent my Pulsar watch to them to correct the fault that the Day no. could not be manually changed. I was quoted a price and sent it to them. They inspected the watch, found they could fix it at a less expense price and sent me a £15 refund! The watch was fixed and returned to me all in an acceptable timeframe and I was informed by email every step of the way. A truly excellent service!

Reply from In-Time Watch & Jewellery Repairs
Abdul, manager of In-time situated in the Grafton Centre, Cambridge gave me the best service I have received from a watch shop, (including some very expensive ones). He replaced the battery of my Raymond Weil Tango and the strap with an alligator Hirsch model. From the moment he served me he was polite, listen to my needs and gave me excellent advice. The work was carried promptly and to a very high standard. I've paid three times as much for much less! Much appreciated.

Reply from In-Time Watch & Jewellery Repairs
In Time, The Bridges, Sunderland.
Watch batteries replaced and watches cleaned.
Friendly polite helpful staff (Derek).
Excellent service.
Good value for money.
Will return in future to this branch

Reply from In-Time Watch & Jewellery Repairs
Got my earings fixed. Lovely job done. Also had them cleaned, which is a nice bonus

Reply from In-Time Watch & Jewellery Repairs
The diamond dazzle stick is great, really easy to use and my ring has come up fantastic, lovely and sparkly. The shop assistant was very helpful and friendly. Would recommend intime repairs 👍🏻

Reply from In-Time Watch & Jewellery Repairs
I have just had the most fantastic service from your guy in Brighton Churchill Square Mall. - Polite, friendly, professional and competent. great customer service! Definitely a 5*.

Reply from In-Time Watch & Jewellery Repairs
l would just like to say that In - Time at Taunton Hatcher& sons ltd Branch offer a exceptional service, Susie that works there is a credit to your company and always gives a first class service and is a pleasure to visit the store , l give her five stars

Reply from In-Time Watch & Jewellery Repairs
Excellent service. Rings cleaned and repaired within a week looking brand new. Securely sent and returned by post. I was kept informed by email of arrival, repair and return. Would definitely use again. Highly recommended.

Reply from In-Time Watch & Jewellery Repairs
Friendly service my watches were treated with great care and attention

Reply from In-Time Watch & Jewellery Repairs
I have been very satisfied and impressed with the service I have received from In-Time. From sending my rings to be cleaned on the Thursday, I had them back the following Thursday.
I was kept up to date with the process at every step.
Very reasonable prices and fantastic service.
Will definitely use again.

Reply from In-Time Watch & Jewellery Repairs
They replaced the clasp on my Seiko watch and provided excellent service throughout. They initially tried to get a Seiko clasp but as this was no longer available for the model of my watch they provided a generic one which is perfect. The level of communication they provided about the repair was very good and the friendliness/knowledge of the staff restores your faith in customer service

Reply from In-Time Watch & Jewellery Repairs
Great staff in the Bridges. They helped match up a strap for my watch today. Great service!

Reply from In-Time Watch & Jewellery Repairs
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