Trish and her cover Hammad are just the best. Nothing is too much trouble including helping me specify a bespoke strap for a very unusual watch by Charriol which had a really uncomfortable bracelet an... See more
Company replied
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Trish and her cover Hammad are just the best. Nothing is too much trouble including helping me specify a bespoke strap for a very unusual watch by Charriol which had a really uncomfortable bracelet an... See more
Company replied
Watch strap lifting away from face. Took it to two shops in Westfield, one said it needed to go to repair centre (six week lead time), the other said it needed a part to be ordered (two week lead tim... See more
Company replied
Took a very very tarnished silver bike chain bracelet in for cleaning. I was served by Trish. I can't believe how good the result is like brand new. Excellent customer service by Trish and after 42 ye... See more
Company replied
Selected a watch strap and paid for the item, waited for purchase to arrive sent email asking about purchase. No answer again re emailed, no answer. Contacted customer service about purchased product.... See more
Company replied
UK's leading watch & jewellery repairs. Our branches are located in popular department stores across the country, including: Grafton Centre Cambridge, Arndale Centre Manchester and St Enoch Centre in Glasgow.
27 - 29 Hoghton Street, PR9 0NS, Southport, United Kingdom
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Execellent service, delivered the repair as quoted and to timeline. Shipping was effieicent and all custom packaging returned as delivered to them. Watch looks like new, Highly recommended.
Visited the new location of Intime this week in the bridges, Sunderland to get a price for battery replacement and link removed on two watches. Absolutely over the moon with the quality, speed and service I received.
The young man who assisted me (I believe his name was Derek) was wonderful. So polite, he asked if we would be shopping any more that morning and that we could return to collect the watches rather than waiting.
Absolutely brilliant service overall and will definitely recommend.
Quick and friendly service, 5* would reccomend and will be returning in the future
Had to send my engagement ring off to be resized as the jewellers we bought it from wouldn’t do it. In time also picked up a lot of fractures in the shank so had a half shank repair and resize. Came back in 7 days and looks fantastic. My husband had to check it was the right ring! Love this place. Highly rated
After taking two of my rings to several jewellers for resizing, without any luck, I found In-Time jewellery repair. They have resized the two rings perfectly. I am so pleased. I will definitely recommend and use them for any future needs.
Very pleased with the service on the repair of my Tissot watch. I was uneasy about using an online service, but have no hesitation recommending this company.
You can't go wrong with intime, been using them for many years. The staff are always helpful and do a great job , you can trust them.
The rings were resized / reshaped in time. It was dropped to our neighbour's home instead of our, not sure why didn't wait the door was answered.
I haven’t been able to wear my eternity ring for about 18 months due to it being too small. I bit the bullet to get it resized so I could wear it again.
I filled in the super easy form and sent off my ring. I was a little uneasy about using an online service, but I couldn’t have been more wrong.
The communication was fantastic, the ring came back in just over a week and it’s perfect!
I can’t fault the service and I would recommend to anyone and everyone.
We will be sending my husbands watch off soon!
So much more convenient than travelling to town twice.
Suitably impressed!!
I had 3 rings resized they was very efficient, and the price was very cheap too, they was very quick, I would recommend them to anyone,
Posted a gold chain necklace on Monday13/9/21. Informed when received , repaired and dispatched and received the repaired and cleaned item carefully packed on Friday17/9/21. Excellent service and delighted with result.
I sent my ring away to be resized, repaired and cleaned and polished. Sent numerous emails back and forth to make sure everything was exactly as I wanted. Had my ring back with me within 2 weeks of sending it off. Incredibly happy with how it's turned out at an affordable price price. Thank you so much. Will be telling friends and family of your service and will definitely be back should I need any other work done. Thank you.
Excellent all-round. They repaired the leaking seal on my watch. Very fair price and great communication. They also changed the battery and gave it a good clean. I would highly recommend them.
I have been so impressed with the postal service. I sent my wedding ring to be rhodium plated and in 10 days it was returned to me looking perfect! I had emails throughout the process keeping me up to date which was great! Thank you :-)
I had a snapped white gold ring which was sent off, fixed, polished and returned to me within 6 days. I am absolutely thrilled with the service I received and I would recommend In-Time to anyone and everyone. Great communication from start to finish.
Used the Guildford branch today. Excellent service by knowledgeable staff- my Cartier watch is working perfectly. Thanks.
Excellent service, my fathers watch repaired to a high standard and has sentimental value, so very important to me. Service was efficient, and kept informed throughout the process. Delighted when it arrived back this morning looking like new - thank you
Wow, Wow,Wow, I today received 4 watches back for different repair for each watch and it blew me away with the spectacular job done by In-Watch. Each looking like NEW watches. I recommend their service to everyone, Peter Palfreman
I was hesitant about sending sentimental jewelry in the post, but....
My request was quoted and fulfilled exactly on time, to my exact needs. The customer service team is super efficient and helpful. I couldn't be happier with the result...this is a piece that I'll cherish forever!
Sent my Citizen for replace glass and was impressed with the repair and turnaround time. The watch came back in secure safe packaging and having been cleaned and fully adjusted to the correct date etc.. well happy with the service provided.
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