Into Plumbing and Heating Reviews 156

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had bathroom tap and basin waste installed by Darren. Really pleasant and genuine fellow. He knows his trade very well. He resolved our shower leakage problem with his creative idea and at no addit... See more

Company replied

Rated 5 out of 5 stars

Boiler was losing flame and leaving us without heating or hot water on a very cold night. Called Into who were able to confidently talk us through how to solve it (was a frozen vent pipe blocking th... See more

Rated 5 out of 5 stars

Imagine smelling waste and having random puddles of water in your conservatory (where your soil stack is). Then imagine calling a plumber saying you think you have a blocked drain. Then imagine bein... See more

Rated 5 out of 5 stars

We had an overflowing loo which we called Darren out to look at. Turned up within an hour of calling, immediately put right the overflowing water and diagnosed the problem that was causing it. Replace... See more

Company details

  1. Plumber

Information provided by various external sources

Local, Expert Plumbing & Heating Services. Always First on Price, Reliability & Customer Service Into Plumbing and Heating operate throughout Essex. With over 15 Years’ experience, our family run business always delivers a service that is above expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top firm 👍

So Thurrock council want to make me wait over 24 hours with no heating or hot water with a disabled child called this man in a state of panic and clueless and Daren has got my boiler working within minutes super speedy response and fixed the problem just as quick after a stressful week has restored my faith that there’s still good people out there highly recommend and a Friday night at 9pm as well top company will keep this number and highly recommend 😊

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent work. Recommended!

Our Central Heating system had been slowly dying over a number of years. Into Plumbing diagnosed & resolved the failures in the system quickly & efficiently.
They clearly know these systems inside out and were able to explain the problems and the fixes.
They get on with the work, leave the house as they found it & are reasonably priced.
I wouldn't hesitate to recommend them.

January 10, 2023
Unprompted review
Rated 5 out of 5 stars

Out boiler lost pressure and we had no…

Out boiler lost pressure and we had no idea on how to get it to work. Through a couple of photos and WhatsApp he talked us through getting it working again. Amazing service, will definitely be using Into Plumbing and Heating for our servicing in the future.

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Couldn't have asked for a better experience

Our boiler stopped working and Darren kindly came over and fixed it for us. Where as others may have tried to claim it beyond repair, in the hopes of selling us a new boiler, Darren was honest and found a fix. He was reliable, fairly priced and had excellent communication with us throughout. Couldn't have asked for a better experience. Will certainly be using Into Plumbing and Heating again.

November 19, 2022
Unprompted review
Rated 5 out of 5 stars

Quick response, fair price

I had an issue with my boiler (no hot water or heating). From the moment i called, i was given a first class service. My problems were sorted quickly without fuss, everything was explained in laymans terms, the work completed quickly and at a fair price. Another issue i was unaware of was highlighted and not put under any pressure just helpful advice. Will use the company again and wholeheartedly recommend to anyone... thankyou

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Two urgent plumbing issues

I received a rapid response to my first call and the work was done on the following day. The plumber who attended was polite and proficient, and the problems were resolved.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Had a water leak

Had a water leak. Within 90 minutes of my call a plumber from intoplumbing visited and fixed the problem at a very reasonable cost. Great service and very happy to to recommend this company to others.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Emergency boiler repair

Needed a plumber asap after another failed to show. Darren phoned me back within 15mins and came round the same day. He managed to replace a part and fix the boiler in one visit. Quick friendly service. 🙂

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great friendly company

A great company who understand the problems of their customers and always offer a solution. Quick to respond with a excellent technicians that are knowledgeable, polite and are motivated to please.

June 13, 2022
Unprompted review
Rated 5 out of 5 stars

New Gas Boiler in flat

Gas boiler failed just before Easter 2022. Darren and his team replaced the boiler as soon as was possible. The installation was tricky as a long flue needed replacing and they made very little mess and actually filled in the holes thay had to make in the ceiling. I checked their price against BOXT and found it very favourable with the advantage that if anything went wrong I was sure I would get immediate help also due to the flue I'm not sure BOXT would have done the job.

I am very pleased with the prompt and professional way they conducted the work and would highly recommend them.

May 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Company

We were extremely happy with all the new boiler work carried out by Darren’s team of friendly guys. Would definitely recommend Into Plumbing and Heating

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

Into Plumbing and Heating - Boiler fit

I had Into Plumbing and Heating fit a new boiler for me. The guys were great, really professional and kept me updated along the way! When it was time to pack up and go they really tidied up after themselves and checked again and again everything was working as it should be! Would 100% recommend!

April 18, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy

Very pleased with the work carried out, would highly recommend, the guys that fitted my boiler, both friendly and professional. Will be using again.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Plumbing and Heating

I have used their services for different jobs, all were resolved and they did an excellent job. It is not easy to find a good plumber, hence I am glad I found this one. Highly recommended.

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Couldn’t fault them

Great customer service. Do what they say they will which can be rare these days. Extremely reliable. Would definitely recommend.

February 18, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look