Intotheversetoys Reviews 161

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

preordered a £150+ figure years ago, never received, was told the figure was lost in shipping, they were receiving a new one in a few months, have emailed after few months multiple times since. now... See more

Rated 5 out of 5 stars

Ordered a Mythic Legions figure. My first of this line. Item arrived within 2 days extremely well packaged with an obvious high level of care and attention to detail. (We collectors like our items... See more

Rated 5 out of 5 stars

Hi guys: ) I've pre ordered so haven't received the goods yet, but so far, so good!! Josh has been great!! Awesome communication and very friendly. Great selection of toys and exclusives that... See more

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Rated 1 out of 5 stars

Worst communication and service I have received from a toy retailer. Absolute waste of time. They take your money on pre-orders before dispatching the item. They then do not update you when the pre-... See more

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2.8

Average

TrustScore 3 out of 5

161 reviews

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Rated 1 out of 5 stars

never recieved figure. emails not being responded to

preordered a £150+ figure years ago, never received, was told the figure was lost in shipping, they were receiving a new one in a few months, have emailed after few months multiple times since. now i see the website is down.
too late to get a refund from paypal. screwed out of over £150

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

First time using intotheversetoys and have no complaints at all. Josh is very friendly and helpful, and item came fast and very well packaged. Thanks very much. Will be ordering from you again soon.

January 19, 2023
Rated 5 out of 5 stars

Fantastic small business

Excellent customer service. Josh was fantastic throughout the order process. My order was packed with care and attention. I highly recommend Into the Verse Toys.

January 10, 2022
Rated 5 out of 5 stars

Absolutely love Into the Verse

Absolutely love Into the Verse. Great selection and pre orders are delivered on time. As an inbox collector I really appreciate how well packaged my items have always been and another huge positive is the eco friendly packaging!

November 22, 2022
Rated 5 out of 5 stars

Kept me informed

Kept me informed, and answered any questions on delivery. Items were well packaged and delivered on time.

October 21, 2022
Rated 5 out of 5 stars

A great online store to shop action figures and collectibles

I had pre-ordered a few action figures from intotheverse. Their communication during each stage of the pre-order until shipping and delivery was amazing. I had reachout to them a couple of times in between regarding my order and got the best response from them each time. Packaging was also perfect for the items. Overall had a great experience with them and would recommend them to my friends too.

October 14, 2022
Rated 5 out of 5 stars

First time ordering

First time ordering. Stumbled across searching Google for Donatello Super7 Ultimate figure.. Website easy, competitive pricing and the delivery, packaging spot on…

September 10, 2022

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