preordered a £150+ figure years ago, never received, was told the figure was lost in shipping, they were receiving a new one in a few months, have emailed after few months multiple times since. now... See more
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Ordered a Mythic Legions figure. My first of this line. Item arrived within 2 days extremely well packaged with an obvious high level of care and attention to detail. (We collectors like our items... See more
Hi guys: ) I've pre ordered so haven't received the goods yet, but so far, so good!! Josh has been great!! Awesome communication and very friendly. Great selection of toys and exclusives that... See more
Company replied
Worst communication and service I have received from a toy retailer. Absolute waste of time. They take your money on pre-orders before dispatching the item. They then do not update you when the pre-... See more
Company replied
Company details
Contact info
37 Morley Road, BS16 4QS, Bristol, United Kingdom
- 07595678870
- admin@intotheversetoys.co.uk
- intotheversetoys.co.uk
Hasn’t replied to negative reviews
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never recieved figure. emails not being responded to
preordered a £150+ figure years ago, never received, was told the figure was lost in shipping, they were receiving a new one in a few months, have emailed after few months multiple times since. now i see the website is down.
too late to get a refund from paypal. screwed out of over £150
The item was packed really well and I…
The item was packed really well and I can't wait for my sister to get this for Christmas, you will definitely make this year special
Great service
The collectable figure was well packed in bubble wrap and arrived in great condition.
Excellent
First time using intotheversetoys and have no complaints at all. Josh is very friendly and helpful, and item came fast and very well packaged. Thanks very much. Will be ordering from you again soon.
Always great communication and…
Always great communication and shipping. Love the plastic free tape!
Great first experience using into the…
Great first experience using into the verse toys , really great packaging and the best price for the mezco Jungle hunter , at least £30 cheaper than other companies. Thanks a lot guys .
Fantastic small business
Excellent customer service. Josh was fantastic throughout the order process. My order was packed with care and attention. I highly recommend Into the Verse Toys.
Absolutely love Into the Verse
Absolutely love Into the Verse. Great selection and pre orders are delivered on time. As an inbox collector I really appreciate how well packaged my items have always been and another huge positive is the eco friendly packaging!
Prices were great
Prices were great, service was excellent nothing more to say. Great retailer
Kept me informed
Kept me informed, and answered any questions on delivery. Items were well packaged and delivered on time.
Transparent and honest customer…
Transparent and honest customer service,went the extra mile and well packed. Couldn't fault them.
They didn’t forget me after a long wait…
They didn’t forget me after a long wait for the product to arrive
A great online store to shop action figures and collectibles
I had pre-ordered a few action figures from intotheverse. Their communication during each stage of the pre-order until shipping and delivery was amazing. I had reachout to them a couple of times in between regarding my order and got the best response from them each time. Packaging was also perfect for the items. Overall had a great experience with them and would recommend them to my friends too.
Great online retailer
Great communication over pre-orders. Product delivered quickly. Competitive prices. Will 100% be using again.
Mythic Legions purchase
Fast service, Items well packed and great communication. Always reliable
First time ordering
First time ordering. Stumbled across searching Google for Donatello Super7 Ultimate figure.. Website easy, competitive pricing and the delivery, packaging spot on…
great customer service
great customer service, packaging is always top notch and they never disappoint
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