Intotheversetoys Reviews 

161
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

preordered a £150+ figure years ago, never received, was told the figure was lost in shipping, they were receiving a new one in a few months, have emailed after few months multiple times since. now... See more

Rated 5 out of 5 stars

Ordered a Mythic Legions figure. My first of this line. Item arrived within 2 days extremely well packaged with an obvious high level of care and attention to detail. (We collectors like our items... See more

Rated 5 out of 5 stars

Hi guys: ) I've pre ordered so haven't received the goods yet, but so far, so good!! Josh has been great!! Awesome communication and very friendly. Great selection of toys and exclusives that... See more

Company replied

Rated 1 out of 5 stars

Worst communication and service I have received from a toy retailer. Absolute waste of time. They take your money on pre-orders before dispatching the item. They then do not update you when the pre-... See more

Company replied

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2.8

Average

TrustScore 3 out of 5

161 reviews

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No recent history of asking for reviews

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2.8

All reviews

(161)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, well packaged will definitely be using again. Thanks

November 27, 2021
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Reply from Intotheversetoys

Thank you so much Neil we really appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

A very positive retail experience

A very positive retail experience. Received exactly what I asked for in the condition as described. I am a returning customer and will return again. The items were superbly packed.

November 23, 2021
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Reply from Intotheversetoys

Thanks Carlo, I'm glad that we could help you find the figures in the condition that you were looking for. We are always here to help!

Rated 5 out of 5 stars

Fantastic

Fantastic - really well packaged and a nice personal touch with hand written card - top drawer 👏👏👏

November 7, 2021
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Reply from Intotheversetoys

Thanks so much Mike I'm glad it all got there safely and we are glad that you liked the card too. We add that as a small thanks for putting your faith in us!

Rated 1 out of 5 stars

Worst communication and service I have…

Worst communication and service I have received from a toy retailer. Absolute waste of time. They take your money on pre-orders before dispatching the item. They then do not update you when the pre-orders are supposed to ship. They sit on your money for a few more months and then refund you without any explanation as to why they could not fulfill your order. Do yourself a favor and steer well clear of them.

Edit: In response to the comment below, no email was sent out explaining the cancellation, this is a blind faced lie.

October 18, 2021
Unprompted review
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Reply from Intotheversetoys

Hi Malzy,

We are very sorry that we were unable to provide you with the figures that you had pre-ordered through us, however this was something that was fully out of our control. As I explained in the email that was sent to you before we cancelled your order, we have only just been informed in the last few days that Playmates have decided that they are no longer going to manufacture these sets (the Mutant Module included) and so our order from them has been cancelled and therefore we are unable to provide you with them. It is very disappointing to have to do this and to let down many fans such as yourself. We ourselves are collectors and so we fully understand how upsetting it is when you don't receive something that you have been looking forward to for so long. As we stated in our email, if these products ever reappear then we have your details and you will of course have first refusal on them. If you would like to contact us to discuss this matter further, please do not hesitate to contact us via email (admin@intotheversetoys.co.uk) or via our social media pages.

Kind regards,

Josh

Rated 5 out of 5 stars

Amazing service,packaging excellent…

Amazing service,packaging excellent quickly and arrived before delivery date,saved me loads of time running around for "Teela"
Thanks Josh..

October 15, 2021
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Reply from Intotheversetoys

Thank you for your feedback we are glad that we could help!

Rated 5 out of 5 stars

Purchased item using Laybuy

Purchased an item using Laybuy and assumed it was similar to other buy now, pay later services, where the item is dispatched after the first installment. This wasn't the case, but Josh explained everything in response to my email, and when I paid in full, he shipped my order the same day and it arrived the following day. Super helpful, friendly and prompt assistance. Will definitely buy from here again 🙂

October 15, 2021
Unprompted review
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Reply from Intotheversetoys

Thanks for your feedback Marie, I'm glad that we could get it sorted for you!

Rated 5 out of 5 stars

Awesome service from a trusted online…

Awesome service from a trusted online store. Excellent communication as always regarding my order. Definitely going to use them again!

October 4, 2021
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Reply from Intotheversetoys

Thanks for your feedback Gary, I'm glad that we could help you!

Rated 5 out of 5 stars

UK to the US with love!

I can't say enough positive things. Outstanding communication. I love when I come across fellow collectors & companies in this journey of life. ESP international collectors & companies. More options in what you are looking for. Usually one of the first things I will ask any time I purchase from a new company is something regarding if the company or individual has or is a collector/s. As soon as I hear or see that, I know there is passion there & with passion comes comfort in knowing what I purchase is not a sales pitch & it is going to packed well. Nothing but love & I will say it 1000 times over. Can't wait to do business again & I am grateful! Thank you. Rock & Roll!

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

First time using Intotheversetoys and…

First time using Intotheversetoys and it won't be the last time. They had an item no one else seemed to have in stock and it arrived 24 hrs after the order was placed. Super quick delivery and excellent customer service. Very friendly and highly recommended.

September 22, 2021
Rated 5 out of 5 stars

Used this site for the first time this…

Used this site for the first time this week and I am super impressed with the service. Figure was sent extremely well packaged and delivered next working day. Also included was a business card with a handwritten thank you on it. Highly recommended 👌

September 7, 2021
Unprompted review
Rated 5 out of 5 stars

Just wanted to give some positive…

Just wanted to give some positive feedback on my latest purchase . I Absolutely loved the personalized card thanking me for my business .

order arrived really quickly and was carefully packaged .

Im very pleased with your service.

Thanks again

and I will be ordering form you guys again in the future

August 31, 2021

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