Tiffany F. was a godsend! 10+++ starts if I could give them. We were struggling with another service for over 3 months and getting nowhere because of bad or no communication. I made one call to In... See more
Company replied
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Review summary
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Daniel Singleton was amazing. He was very knowledgeable and took the initiative to call companies and compare prices and got me the best price and close location to get my interlock installed. With hi... See more
Company replied
Tiffany was super! She was able to find my account that I had set up a year ago waiting for court and was able to even give me a better monthly rate rhan before with free installation. She also connec... See more
Company replied
Carlos was transparent in giving us the estimate of everything individually and telling us what we were ultimately going to pay by weekly and monthly. He set us up for the installation quickly. All ar... See more
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Company details
About Intoxalock
Written by the company
Intoxalock is a national leading provider of ignition interlock devices, with over 25 years of expertise in the field. With over 2,600 locations, we are committed to making the process easy and convenient for clients to get back on the road after an alcohol related traffic conviction.
Our devices are in use in all 50 states and are certified to meet state regulations in 43 states.
Intoxalock's core value is to provide excellent 24/7 support to customers through their ignition interlock journey. We're here to be your partner through the process.
Our devices are in use in all 50 states and are certified to meet state regulations in 43 states.
Intoxalock's core value is to provide excellent 24/7 support to customers through their ignition interlock journey. We're here to be your partner through the process.
Written by the company
Contact info
12421 Meredith Dr, Suite 100, 50323, Urbandale, United States
- (833) 210-4463
- Reviews@Intoxalock.com
- intoxalock.com
4.4
Excellent
81K reviews
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It was fast and easy and I got my…
It was fast and easy and I got my device the next day as well as 100 dollars off. I feel it went well
October 30, 2026
Reply from Intoxalock
Mason,
We are glad you enjoyed your experience with our swift delivery and great savings. Thank you for sharing your positive feedback.
Not enough representatives slow…
Not enough representatives slow service. Too large of entire company. I couldn’t breathe enough to start car 80 years old with health issues
October 27, 2026
Reply from Intoxalock
We appreciate you bringing your concerns to our attention. Our team is available to discuss the details and review any questions you may have. Please DM us or call 844-535-0260 for assistance.
Real fast service excellent customer…
Real fast service excellent customer service and help for insurance thank you.
October 29, 2026
Reply from Intoxalock
Thank you so much for taking the time to leave us such a positive review! We appreciate you providing this valuable feedback.
Reply from Intoxalock
Thank you so much for taking the time to leave us such a positive review! We appreciate you providing this valuable feedback.
Daniel was a great guy and was very…
Daniel was a great guy and was very understanding and he had talked me through everything making me feel alot more comfortable
November 2, 2026
Unprompted review
Reply from Intoxalock
Thank you so much for taking the time to leave us such a positive review! We appreciate you providing this valuable feedback.
Update
Well I’m happy to say that Isaias Martinez with intoxalock gladly helped fix the issue with the installation cost and was great to work with.
November 2, 2026
Unprompted review
Reply from Intoxalock
We appreciate you sharing your updated experience. We're happy to hear that your issue was resolved and that you were satisfied with the service you received. Thank you for your feedback.
Very nice people
October 30, 2026
Reply from Intoxalock
We truly appreciate you taking the time to share this wonderful feedback with us!
Customer service could be way better…
Customer service could be way better…. The end of the lease for device is confusing as well
February 23, 2026
Reply from Intoxalock
Lisa Maddox,
Thank you for your feedback.
Reply from Intoxalock
Aaron,
We are so glad to hear that our representative provided you with great support and did a wonderful job. Thank you for taking the time to share your positive experience with us!
Very knowledgeable and very helpful and…
Very knowledgeable and very helpful and she helped me very well with the situation I’m going through
October 26, 2026
Reply from Intoxalock
We are so glad to hear that our representative provided you with great support and did a wonderful job. Thank you for taking the time to share your positive experience with us!
Reply from Intoxalock
We are so glad to hear that our representative provided you with great support and did a wonderful job. Thank you for taking the time to share your positive experience with us!
The representative that helped me was…
The representative that helped me was very informative and helpful during the entire process
October 29, 2026
Reply from Intoxalock
We are so glad to hear that our representative provided you with great support and did a wonderful job. Thank you for taking the time to share your positive experience with us!
Reply from Intoxalock
We are so glad to hear that our representative provided you with great support and did a wonderful job. Thank you for taking the time to share your positive experience with us!
It can be a quick and easy process if you have all the correct information ready to fax or email
My customer service agent Daniel Singleton was very knowledgeable and helped me navigate through the process and also stayed on the phone and waited patiently while I made transactions for the processing fee and found the cheapest and closest location to have my interlock installed. Thank you Daniel Singleton because it would've took countless hours and days to do what you did in a couple hours.
October 29, 2026
Reply from Intoxalock
We are so glad to hear that our representative provided you with great support and did a wonderful job. Thank you for taking the time to share your positive experience with us!
Good so far.
October 30, 2026
Reply from Intoxalock
We are so glad to hear that our representative provided you with great support and did a wonderful job. Thank you for taking the time to share your positive experience with us!
Daniel was beyond helpful
Daniel was beyond helpful! I felt like I made a friend while on the phone with him. He’s an amazing human being. Getting my interlock set up was easier than I could ever imagine working with Daniel
October 31, 2026
Reply from Intoxalock
We are so glad to hear that our representative provided you with great support and did a wonderful job. Thank you for taking the time to share your positive experience with us!
Reply from Intoxalock
We are so glad to hear that our representative provided you with great support and did a wonderful job. Thank you for taking the time to share your positive experience with us!
Very fast
Very fast, informative, and to the point. They even walked me through the next steps. I highly recommend this program! Thank you for all your hard work!
October 29, 2026
Reply from Intoxalock
We are so glad to hear that our representative provided you with great support and did a wonderful job. Thank you for taking the time to share your positive experience with us!
Tiffany F. was AMAZING!
Tiffany F. was a godsend! 10+++ starts if I could give them. We were struggling with another service for over 3 months and getting nowhere because of bad or no communication. I made one call to Intoxalock. Tiffany walked me through the whole process over the phone and within days, she had our paperwork complete with the state. She was patient with my questions and responded to emails quickly.
Do not waste your time with other services!!
I cannot recommend Intoxalock enough thanks to Tiffany's customer service.
October 31, 2026
Unprompted review
Reply from Intoxalock
We are so glad to hear that our representative provided you with great support and did a wonderful job. Thank you for taking the time to share your positive experience with us!
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