I've used Introcar a number of times for parts when I was restoring my Shadow II. Since retiring I now ordered a couple of parts online. Ordered Sunday, delivered Tuesday. Great service, fair prices a... See more
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Review summary
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Petrol filler flap modified retaining spring. Expensive but i suppose made in such small numbers you ain't going to get any scale for cost reductions. Anyway, part is perfect ,did the job and is qui... See more
Matt Duncan is spectacular. It's a rare thing to speak to someone who not only sells you parts, but knows what they do, where they go, and actually tells you what you need to do to get them working. I... See more
great company very helpfull at problem solving on early cars that parts are getting scare for they manage to come up with solutions thanks Tony and Matt
Company details
Written by the company
Founded in 1989, IntroCar has evolved from a Rolls-Royce & Bentley dismantler to the world's foremost supplier of parts for all Rolls-Royce and Bentley models manufactured from 1945 to the present day. In recent years, we have embarked upon an ambitious program of product manufacture and sourcing, with the result that we now carry the largest range of new components outside Bentley Motors Limited.
Contact info
The Pavilions, Units C & D, 2 East Road, Wimbledon, London, SW19 1UW, London, United Kingdom
- +44 (0)20 8546 2027
- info@introcar.com
- introcar.co.uk
4.9
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent phone support
Excellent phone support. Part delivered quickly and arrived in good order.
September 30, 2025
Excellent service, professional staff
Introcar has excellent staff that communicate with the purchaser very well. I'm an overseas customer who has purchased Bentley parts on numerous occasions without any issues.
September 23, 2025
Introcar at its best!!
Phil at Introcar was absolutely on his case! Good product knowledge, a nice customer manner, and SO quick. I spoke to him around 10am the part was in my house in SWFrance the following day at midday! Superb service, and so fast!! Well done guys KDB.
September 22, 2025
Very fast shipping
Very fast shipping, easy ordering and a starightforward service make it a first class experience. Customs clearance was very fast and without any problems.
September 18, 2025
Rolls Royce spares
Quick delivery, knowledgeable staff even managed to get a bit of discount
September 19, 2025
Best service and such efficent staff
Best service and such efficent staff , very knowledgeable. Fast deliverly.
September 16, 2025
Had what i neede in stock
Had what i neede in stock. Water pump for 1947 Bentley MK VI. Ordered Monday, arrived in South Africa at my door on Thursday. Terrific service, Thank You.
September 16, 2025
I have only just bought my dream car
I have only just bought my dream car, a Rolls Royce Silver Shadow 2,im going to have as a running resto, i bought parts from intro car and am so impressed, had parts almost next day , first class service, im going to stay with intro car for all my parts, plus all help is on utube fantastic .
September 10, 2025
Incredible customer service !
Incredible customer service !! Dealt with a problem very efficiently with great courtesy, and excellent follow up. Very Happy. Michael took charge and is to be commended. Thanks.
September 9, 2025
Good local fast service
Good local fast service. I've purchased items from you before and love the ethos behind the Company in keeping our marques on the road.
September 8, 2025
excellent arrived in Sydney quickly
September 5, 2025
Great range of parts
Great range of parts, good prices, awesome customer service. Absolutely no complaints from me. A++++
September 1, 2025
Parts arrived next day
Parts arrived next day. Great selection of parts.
Easy to order.
August 28, 2025
My go to Rolls/Bentley people
Matt Duncan is spectacular. It's a rare thing to speak to someone who not only sells you parts, but knows what they do, where they go, and actually tells you what you need to do to get them working. If he doesn't have the parts, he'll make sure he gets them next day delivery, so definitely makes working on these cars much easier
August 26, 2025
Ordering was easy
Ordering was easy, communication was excellent and delivery was prompt.
Have not installed the starter so can’t comment on product quality yet.
August 26, 2025
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