invisiblebraces4u Reviews 

769
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 713 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and knowledge, feeling comfortable and supported. Many highlight the clear, detailed explanations provided, ensuring understanding of the process and confidence in treatment options. The service and booking process are frequently described as smooth, quick, and easy, often accommodating busy schedules. However, some customers noted dissatisfaction with communication and customer service, experiencing difficulties reaching staff or receiving timely responses. These reviewers also mentioned a lack of consistent aftercare and issues with clarity regarding the full treatment process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, kindness, and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as professional, clear, and... See more

User experience

People report positive experiences with user experience, describing it as quick, straightforward, and polite,... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting that representatives are... See more

Booking process

Reviewers highlight positive aspects of the booking process, finding it easy, simple, and smooth from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything is so professional, clear and kind. I feel like I’m in safe hands; Harley Woolf answered all my questions and I look forward to coming into the clinic and proceeding with treatment. Unlike... See more

Rated 5 out of 5 stars

The consultation was great because it cut to the key points and questions - perfect for fitting in on a working day. Was great for Harley taking the time and making sure the pricing plan and inclusion... See more

Rated 5 out of 5 stars

I went for my first Invisalign appointment and had an amazing experience at ib4u Dalston. Everything was explained to me so clearly by Mahfuz who really took the time to make sure I was confident and... See more

Rated 5 out of 5 stars

Went into my consultation at IB4U Bow feeling anxious and skeptical but walked out of there absolutely gleaming with excitement!! The service was so smooth and professional. Every member of staff w... See more


Company details

  1. Cosmetic Dentist

Written by the company

At invisiblebraces4u, we guarantee the best, most affordable Invisalign prices in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

769 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(769)

728 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Virtual appointment experience

I had my virtual appointment this morning with Jamie, he was patient due to my technical issues, personable, explained the process in detail, allowed me to interrupt constantly! And was really easy to talk to! Looking forward to my initial appointment

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

First meeting

I had a great first consultation online with Troy where I was explained all treatment options and steps of the process and booked for my appointment so promptly. He answered all my questions and I am Very excited for the ongoing treatment!

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was amazing

My experience was amazing, explained everything clearly and was patient with my mother. Making it easy for all of us to understand, staff was very nice and welcoming. Great experience overall!! Have recommended

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

disrespectful, no manners

0 communication skills lied about 3 times saying my aligners were being made turns out they wasn’t called up the Leeds branch and she ended the phone on me disrespectful horrible horrible people unwelcoming and lack simple respect to customers

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Unreliable

My experience started off well, but unfortunately the service declined significantly once payment had been made. Communication became unreliable, and there were substantial delays in receiving my retainers. Based on my experience, I would not recommend this company if you are looking for responsive customer service and reliable aftercare.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

I had a remote Invisalign consultation…

I had a remote Invisalign consultation with Harley and it was a great experience. Harley was friendly, professional, and took the time to understand my expectations before clearly explaining the treatment process. My questions were answered thoroughly, making everything feel simple and straightforward. I really appreciated how helpful Harley was throughout the consultation, and I came away feeling informed and confident about the next steps.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Zoom zoom

Jamie was very friendly and informative, I didn’t feel under pressure to commit to anything and if the treatment isn’t right for me there is no obligation to pay for anything!
Jamie answered all my questions to the best that he could without actually seeing me face to face.

July 6, 2026
Unprompted review
Rated 3 out of 5 stars

I’ve rounded it up to 3 for now

I’ve rounded it up to 3 for now. I’ll update my review in a few months once I’ve had a clearer experience of the full treatment.

So far, the communication has been quite poor. Every time I think I’m getting closer to starting my Invisalign journey, another requirement comes up “come in for another X-ray,” “book a hygiene appointment.” I have absolutely no issue with either of those things, but I do have an issue with only finding out about them at the last minute. If they’d explained the full treatment process during my initial consultation, I could’ve planned to get everything sorted in advance rather than having to book it in last minute and rush around.

At my initial consultation, there was no mention that I’d need another X-ray or a hygiene appointment before progressing with Invisalign. They were happy to take payment and begin the process, but from that point onwards I’ve had to chase to get updates and find out what happens next.

I’m hoping the rest of the treatment goes more smoothly and if it does / doesn’t then I will update my review.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

I came in feeling slightly nervous

I came in feeling slightly nervous, but the welcoming atmosphere and friendly staff immediately put me at ease. I was given plenty of time to explain everything I wasn’t happy with about my smile, as well as what I hoped to achieve with Invisalign. Gizem was absolutely fantastic!! She listened carefully, asked questions to fully understand my concerns and made it easy for me to explain exactly what I wanted to change. She explained the whole process clearly and made sure I understood every step and what I could realistically expect.

July 4, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look