Invoice2go 

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See what reviewers are saying

Rated 5 out of 5 stars

When I started my Tech Biz, Computer Captain, I did not believe it would amount to much more than a hobby during retirement. However, it didn't take long before I was producing lots of invoices. I t... See more

Rated 2 out of 5 stars

Seach bar for invoices is terrible, both by number and by name. Often takes 2-3 log in's to even get into the program, saying over and over the password is wrong and then on continued attempts it w... See more

Rated 3 out of 5 stars

While the app is very easy to use, it has become increasingly expensive because of added functions that I don’t even use. I’d be nice if there was a way to divide accounts for multiple employees invoi... See more

Rated 4 out of 5 stars

Simple and effective estimate and invoice program. Poor credit card processing function as customer cannot do it on the spot without having a physical card and have to go to a website to enact payment... See more

Company details

  1. Business to Business Service
  2. Accounting Software Company
  3. Card Processing Service
  4. e-Commerce Service
  5. Payment Service

Written by the company

Invoice2go, a BILL mobile invoicing solution. BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses. We are dedicated to automating the future of finance so businesses can thrive.


Contact info

  • 6220 America Center Drive Suite 100, 95002, San Jose, United States

  • invoice.2go.com

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Too expensive

Too expensive, features change with out user knowledge , worst is their new attempt to get our phone numbers under the guise of 2 factor authentication which should be optional. We already do facial recognition. What a hassle 2 factor will be. I’ll leave and migrate to Tiny Invoice

February 28, 2024
Rated 5 out of 5 stars

Great experience

Great experience, easy to use, great resources including financing and technical support.. Overall Amazing app.

February 28, 2024
Rated 5 out of 5 stars

Contractor

If there is any problem with the app,the staff are very helpful and sort out any problems you might have. They can be contacted at any time

February 27, 2024
Rated 5 out of 5 stars

Phenomenal app

Initially I found the price to be steep but after seeing how simple invoicing and keeping track of clients is with the app, it pays for itself.

February 25, 2024
Rated 2 out of 5 stars

The app didn’t work when I needed it to

The app is really good, bust sometimes I can’t log in, and when I try and do the forgot password it still doesn’t work, so it’s unfortunate when this happens because I couldn’t invoice when I needed to and therefore missed getting paid for the week. And considering how hard things are financially at the moment it just wasn’t when I needed it to be.

February 25, 2024
Rated 3 out of 5 stars

While the app is very easy to use

While the app is very easy to use, it has become increasingly expensive because of added functions that I don’t even use. I’d be nice if there was a way to divide accounts for multiple employees invoices in one account rather than having to purchase the app for each employee. It also be nice if there were more price options for purchasing the accounts based on need of extra functions.

February 24, 2024
Rated 1 out of 5 stars

HIGHLY DO NOT RECOMMEND.

HIGHLY DO NOT RECOMMEND.. WOULDNT LET ME IN ACCOUNT AFTER PAYMENT, WOULDNT LET ME REST.. TOOK MONEY AND HAD FURTHER PROBLEMS.. TRIED TO CONTACT THEM WAITED 40 mins.. couldnt fix problem ask3d for money back to get no reply.

AVOID LIKE THE BIONIC PLAGUE

February 23, 2024
Unprompted review
Rated 4 out of 5 stars

Well

Well, I’m not really big on the robot chat but after a few different chats your team fix my problem for me and that’s all that really matters. So I rate the overall experience a 4 out of 5 and that’s because in life nothing perfect. Thanks

January 29, 2024
Rated 1 out of 5 stars

SIGNIFICANT PROCESSING DELAY

There appears to be a SIGNIFICANT DELAY IN PROCESSING. The tradie keeps checking his bank account and telling us that the funds are not there and therefore he won’t be doing any work for us. We paid a $1,930.50 deposit and received the Invoice2go receipt immediately. Where is the money?

Update 23 February 2024:
The tradie still says that the money we paid to the Invoice2go secure payment platform has not been forwarded to his bank account. Still waiting for answers after more than a month.

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

Subscription Trap

The company is purposely hiding the 'cancel subscription' option.
The Help Centre article on cancelling a subscription refers to a method, page and button which does not exist. Only after jumping through hoops with a chat bot did it tell me that the cancel button is hidden in the 'Update Payment Method" page.
Dishonest 'subscription trap' practice.

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

Why is it so complicated to get into my…

Why is it so complicated to get into my account to cancel my subscription? I haven't used the app ever actually but it seemed impossible to cancel! In order to get into my account I have to reset my password and the reset link is ALWAYS expired, just after a second!! Why?
I tried the chat, but it is no help because the advice to "go to the Homepage and click on my company name" doesn't work because no company name is showing.

January 17, 2024
Unprompted review
Rated 4 out of 5 stars

Simple and effective estimate and…

Simple and effective estimate and invoice program. Poor credit card processing function as customer cannot do it on the spot without having a physical card and have to go to a website to enact payment. Should be able to be done from a phone to phone transfer.

December 14, 2023

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