Triumph Business Capital Reviews 239

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Nicole told me it was four of them and as she rudely handled the call and failed to maintain professionalism I wanted to call in to report issue I’m still on hold can’t wait until my contract is over…... See more

Rated 1 out of 5 stars

I have given up, I have sent countless emails and phone calls leaving voice mails begging for communication and got no response. I have several friends that recommended that I use Triumph factoring. F... See more

Rated 1 out of 5 stars

This organization is CRIMINAL!!! I signed up over 4 years ago. The sales rep neglected to tell me about all the fees and "initiation" expenses. I told him to cancel the contract and go pound sand.... See more

Rated 1 out of 5 stars

Triumph is the wors company very bad waiting 5months for my release letter they renew the contract with out your permisdion needs to provide a letter of release for my company since I have not used... See more

Company details

  1. Money & Insurance

Information provided by various external sources

At Triumph Business Capital, we help small and mid-sized businesses get access to working capital. We are an invoice factoring company that covers you with expertise – credit, collections, account management, technology and value added services which save you time, money and worry.


Contact info

1.1

Bad

TrustScore 1 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All stars

Great Company and great people. Very professional and kind team.

April 22, 2020
Unprompted review
Rated 5 out of 5 stars

Walbert Trucking is very appreciative…

Walbert Trucking is very appreciative of the hard work from Nicolette Gaudette and her team that allow us to move through our day knowing if we have any needs they are there to listen and assist in any way the possibly can. Nicollette is ALWAYS there to work with us in every way she possibly can with the utmost professionalism and kindness!

March 26, 2020
Unprompted review
Rated 4 out of 5 stars

Great company and people!

We at Donnelly Transportation, Inc are extremely happy with the level of service we are receiving from Triumph and especially with our team, headed by Nicollette Gaudette. She is extremely easy to work with. The level of professionalism mixed with the feelings of a trusted friend, makes it very easy to maintain a fantastic and trustful working relationship!

March 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great Company

The people there are always very friendly and helpful no matter what I needed. I have never had an issue with the Actual factoring service of my loads. The website is great it’s not hard to get around on. I think triumph does a great job.

March 12, 2020
Unprompted review
Rated 1 out of 5 stars

I gave them 1 star because I had to

I gave them 1 star because I had to. Never seen a factoring company that I have had to stay on top of every minute.
Payments delayed - fuel advances take up to 4 hours if it is not after hours then it can take 15-20 hours. No weekend service.. had to do their work for them. Do not advise you if there is any problems. Have had it take 2 weeks to receive payment on a load.
Talked down to me like I am stupid. Tell you one thing and then it is something else.
Rude and think they know everything. When my year is up I am out of there, Just a horrible company to work with. Lesson learned, I will do alot more research on my next factoring company.

March 11, 2020
Unprompted review
Triumph Business Capital logo

Reply from Triumph Business Capital

Ms. Zeeman,
Thank you for speaking with me today and agreed to work through servicing your account. I will stay in daily contact with you to ensure we are providing you the world-class customer service and overcome any communication shortfalls.

Rated 1 out of 5 stars

Stay away!

Stay away from them

March 7, 2020
Unprompted review
Triumph Business Capital logo

Reply from Triumph Business Capital

Dear CM, Would you mind providing your email address or company name so we may reach out and discuss your experience. Your feedback is important to us. Thank you

Rated 5 out of 5 stars

When I first started my Trucking…

When I first started my Trucking company I spoke with several factoring companies, they couldn't help me . I call Triumph Capital talked over the phone with an advisor, he was very helpful and was willing to set me up. I have been doing business with Triumph Capital for two years with no problems. They do what they say they will.

February 19, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you!

Very knowledgeable, efficient and courteous! Solution oriented and extremely prompt with quick responses. The best financial institution I have ever dealt with in 25 years.

Thank you Triumph Team!

Ahmad Adam
President/CEO
Crescent Foods

December 30, 2019
Unprompted review
Triumph Business Capital logo

Reply from Triumph Business Capital

Thank You for the great review. We appreciate your business and look forward to serving you in 2020!

Rated 1 out of 5 stars

Stay AWAY

They convinced me to quit with fleet one and then after I got the release letter, they told me they denied me for factoring without giving me any reason as to why they denied me. Stay away from these unreliable and colossal time wasters.

December 12, 2019
Unprompted review
Rated 1 out of 5 stars

Adriana Lopez see you like a number…

Adriana Lopez see you like a number after you sign you are in the horrible hands, always is busy , and her team is more like her
don't make complaint or he don't buy your load, they make you hate this business and they can make your life miserable , this team abuse their position, make you feel like you're in Mexico and that they're your bosses.I do not recommend this team
LAZY ACCOUNT MANAGERS, get pay with out do nothing, they remove your loads from his page, with out reason if you realize first they don't know what happened and 2 you have to give it up to the confirmation number, day, time.. to be accepted the, and then they tell you it's a system problem, the page makes its own decision if you don't realize, you lose your money, they don't pay it and they don't care because he doesn't like you.
Nothing professional,they don't care because it doesn't affect them.
PLEASE
Triumph needs to change its protection to its customers vs its employees, pay basic salary to your employees and the other commission and will see how their treatment changes and effective.

November 1, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look