Invoice Simple Reviews 307

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers had a great experience with this company. Customers are really happy with the user-friendly interface of the app, finding it simple to create, send, and track invoices. Many appreciate how easy it makes managing billing and preparing for tax season, with quick access to outstanding bills and payment tracking. The customer service is also frequently praised for being quick to respond and very helpful. However, some customers also noted significant dissatisfaction with the pricing, mentioning that costs have increased substantially over time, with features previously included now requiring additional fees. There are also concerns about changes to payment options and issues with recipients opening invoices sent through the app.

What people talk about most

User experience

People report positive experiences with user experience. Many customers praise the app's ease of use, finding... See more

Application

Customers consistently note ambiguous experiences with the app. Many reviewers praise its ease of use,... See more

Price

Reviewers highlight significant dissatisfaction with pricing. Many customers report substantial and frequent... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many customers praise the amazing, quick, and... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers found the service great for handling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

When I initially joined it was free ti get invoices, then it went from one cost per month, that rate increased monthly and now it's a limit on the number of Invoice monthly. I'm considering another ap... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

307 reviews

5-star
4-star
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1-star

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Rated 2 out of 5 stars

Unhappy with credit card with pay pal

The invoice template is the best on the market. We recently had a credit card dispute. You froze our accounts with pay pal. You limited our business intake. The customer since has removed his disputed and our accounts are still frozen. We are afraid to do any credit card transactions with this invoice app. You have not yet cleared our account.
Very unfair. We do a bunch of credit card business with invoice simple.

November 6, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Drew - that seems very strange and unintended. Can you please reach out to support@invoicesimple.com so that we can investigate further and help get to the bottom of this for you? Thanks!

Rated 2 out of 5 stars
Invoice Simple logo

Reply from Invoice Simple

We appreciate your loyalty to Invoice Simple and are sorry to hear about your billing concerns related to invoice limits. We’re continuously improving our plans to better serve our users.

If you’d like to review your Plus plan or discuss other options, please contact support@invoicesimple.com, our team would be glad to assist.

Rated 4 out of 5 stars

What an absolutely brilliant app.

What an absolutely brilliant app.
Seriously helps me sort my invoices and looks so professional when sending to my clients

November 6, 2025
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Reply from Invoice Simple

Hi Nik, thank you so much for sharing your experience with us. We’re thrilled that you’ve chosen Invoice Simple to handle your invoicing needs and happy to hear its adding value to your business.

If you have any further inquiries, feel free to contact support@invoicesimple.com at any time

Rated 5 out of 5 stars

A++++ Always an amazing experience!

I have been using this app for a long time now and it's getting better and better with every update.
It helps keep my small business running efficiently and conveniently.
Also their customer service is top notch and they are very responsive to any questions or problems I may encounter.
Highly recommend for any construction business!

October 30, 2025
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Reply from Invoice Simple

Hi Mike! Thank you so much for sharing your experience with us. We’re thrilled that you’ve trusted Invoice Simple to handle your invoicing needs. We are glad to hear that Invoice Simple is of value for supporting businesses like yours!

Rated 1 out of 5 stars

Doesn’t care about their customers.

As I understand companies need to increase pricing for business. I have been a customer since before they even charged a subscription fee. I started paying for a yearly subscription and they changed the terms before my year was up (even though I had already paid for a year) forcing me to pay a second fee to use the service. Customer loyalty isn’t a priority to this company. It is disappointing and I am only using it until I find another app that will appreciate my business more than this one.

October 1, 2025
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Reply from Invoice Simple

Hi Tiffany, thank you for taking the time to share your feedback. We understand the concerns about our recent policy changes and are continuing to invest in new features to make invoicing easier and more valuable for you.

Customer Loyalty is a top priority for Invoice Simple and we’d be happy to help you find the plan that best suits your needs. Please reach out anytime at support@invoicesimple.com.

Rated 5 out of 5 stars

Nice application

Very helpful and great experience all the way

November 6, 2025
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Reply from Invoice Simple

Thank you for sharing your feedback! We’re delighted that you’ve placed your trust in Invoice Simple for your invoicing needs. Your support helps us to grow and sustain invoice Simple for businesses like yours.

Rated 1 out of 5 stars

Horrible company

December 11, 2024
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Reply from Invoice Simple

Hi there, we appreciate you taking the time to share your feedback. Your insights help us continue improving our plans and delivering greater value, especially when it comes to your daily invoicing.

Our team would be happy to discuss which payment plan best meets your needs. Please contact us through support@invoicesimple.com at your earliest convenience.

Rated 5 out of 5 stars

Love it

I like the app , very helpful, love it I recommend 100%

November 6, 2025
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Reply from Invoice Simple

Hi there, we are so glad to hear that you are enjoying Invoice Simple. Thank you for taking the time to leave your recommendation.

Rated 5 out of 5 stars

Nigel did a great job

Nigel did a great job

November 5, 2025
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Reply from Invoice Simple

Hi Navin, we are so glad to hear that our team was able to support you. Thank you for taking the time to share your kind words.

Rated 4 out of 5 stars

Send customers straight to the invoice - not payment!

It would be great to be able to send the invoice to the customer straight from the app without having to click "get link" copy and text that. We should be able to just hit send and the actual invoice send without going straight to the payment page - it confuses a lot of people and they don't actually see the invoice then.

October 26, 2025
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Reply from Invoice Simple

Hi Dana, thank you for taking the time to share your thoughts. We are constantly looking for new ways to streamline processes and make your Invoice Simple experience as smooth as possible. We have sent your feedback to our product team. If you’d like to share more with our team, feel free to reach out to support@invoicesimple.com

Rated 5 out of 5 stars

This is the most user friendly app

Invoice simple is easily the best app I've seen so far. It is very easy to set up and use. Keeps track of all the tax, expenses and income. And keeps yrar to date numbers as well. I recommend it to any small business.

November 2, 2025
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Reply from Invoice Simple

Hi Reginald, we are so glad that you have entrusted Invoice Simple with helping you and your team. We hope you continue to work with us. Thank you for taking the time to share your kind words.

Rated 4 out of 5 stars

Invoice creating & tracking made simple

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue.

I don't enjoy how all current, new, and future updates are being pay-walled. And while the price continues to climb approx. 25% year over year, I am getting less and less for that. We've also had access to included features taken away with no notice, to be put behind additional fees.

Overall: it is a good, easy phone/desktop app that allows me (currently) to do most of the things I need it to for my business. But I worry about the skyrocketing cost + the claw back of features.

November 1, 2025
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Reply from Invoice Simple

Hi Adam, first and foremost thank you for taking the time to give us your feedback. We are glad that you are enjoying the simplicity of Invoice Simple and the convenience of both our desktop and our mobile app.



We are investing in sustaining and adding value to our various packages to make your day-to-day invoicing needs as efficient and enjoyable as possible. We would be happy to walk through which plans are best for you; you can reach us at support@invoicesimple.com

Rated 5 out of 5 stars

Invoices Simple has made my billing so…

Invoices Simple has made my billing so easy for me and my clients. The ease of immediate on the spot of billing allows for quick payment, tracking open Invoices is equally important. I have been using Invoice Simple since I started my business in early 2024. The App makes end of the year prepairness for Tax time easy as well. I look forward to the continued improvement the logistics team of Invoice Simple continues to make to the functionality of the App. I highly recommend this to any business who wants to take the heavy lifting and tackling billing clients!!! (C&T Business Solutions LLC)

November 1, 2025
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Reply from Invoice Simple

Hi Todd. We truly appreciate you taking the time to share your experience with Invoice Simple. It brings us joy to know that Invoice Simple has been helpful to you and your business, and we hope to continue working with you.

Rated 2 out of 5 stars

For a company that used to charge 37 95…

For a company that used to charge 37 95 per year to $399 per year it has become a little more less enticing

November 1, 2025
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Reply from Invoice Simple

Hi John, we appreciate you taking the time to share your thoughts. We understand the frustrations with our recent policy changes, and we are always looking for ways to add features to improve the app. Please reach out to support@invoicesimple.com and we would be happy to discuss what plans work best for your Invoicing needs.

Rated 1 out of 5 stars

Upgraded to premium at your request the…

Upgraded to premium at your request the app has not worked since

October 31, 2025
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Reply from Invoice Simple

Hi there, thank you for taking the time to provide us with your feedback. This is not the experience we want you to have with our premium plan. Please reach out to support@invoicesimple.com and we’d be happy to investigate any technical issues you may have.

Rated 2 out of 5 stars

Very expensive

Very expensive

November 30, 2024
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Reply from Invoice Simple

Hi Maulik. We appreciate you taking the time to provide us with your feedback. We are always looking for ways to improve and add value to our Invoice Simple plans. Please reach out to support@invoicesimple.com if you would like to walk through what plans are best suited for your invoicing needs.

Rated 5 out of 5 stars

Simple and easy invoicing

Simple and easy invoicing, saving of cash expenses and really, really simple file downloads. AWESOME and SIMPLE - Thank you

October 31, 2025
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Reply from Invoice Simple

Hi, we are glad to hear you are enjoying Invoice Simple. We pride ourselves on the adaptability and usability of Invoice Simple. Thank you for choosing Invoice Simple for your small business.

Rated 5 out of 5 stars

Loce invoice simple

Loce invoice simple. Works gr8 for my needs
Thank you

October 31, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi, thank you for taking the time to share your experience. We are so happy that you have entrusted us with your invoicing needs. Thank you for choosing Invoice Simple for your small business.

Rated 4 out of 5 stars

The app is easy to use and allows my…

The app is easy to use and allows my very small business to appear professional and efficient.

October 31, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there, thank you for sharing your experience with us. We are always looking for ways to improve Invoice simple to make it easier for small businesses like yours. If you have any further inquiries or questions for us, please do not hesitate to reach out to support@invoicesimple.com.

Rated 5 out of 5 stars

Fantastic for my business

Fantastic for my business

October 31, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there, thank you for your kind words. We are happy to hear that Invoice Simple has been beneficial to your business. Thank you for choosing Invoice Simple.

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