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Invoice Simple Reviews 307

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TrustScore 4 out of 5

3.9

Business Services
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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers had a great experience with this company. Customers are really happy with the user-friendly interface of the app, finding it simple to create, send, and track invoices. Many appreciate how easy it makes managing billing and preparing for tax season, with quick access to outstanding bills and payment tracking. The customer service is also frequently praised for being quick to respond and very helpful. However, some customers also noted significant dissatisfaction with the pricing, mentioning that costs have increased substantially over time, with features previously included now requiring additional fees. There are also concerns about changes to payment options and issues with recipients opening invoices sent through the app.

What people talk about most

User experience

People report positive experiences with user experience. Many customers praise the app's ease of use, finding... See more

Application

Customers consistently note ambiguous experiences with the app. Many reviewers praise its ease of use,... See more

Price

Reviewers highlight significant dissatisfaction with pricing. Many customers report substantial and frequent... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many customers praise the amazing, quick, and... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers found the service great for handling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

When I initially joined it was free ti get invoices, then it went from one cost per month, that rate increased monthly and now it's a limit on the number of Invoice monthly. I'm considering another ap... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!

Contact info

3.9

Great

TrustScore 4 out of 5

307 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Michele was helpful and ensured I knew…

Michele was helpful and ensured I knew they were actively working on my issue. She checked in periodically while it was being worked on and followed up afterwards to make sure there were no other issues found. Excellent customer service! Thank you!

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

THIS MICKEY MOUSE CANADIAN COMPANY IS A…

THIS MICKEY MOUSE CANADIAN COMPANY IS A BIG JOKE. HOW THEY ARE STILL IN BUSINESS AMAZES ME. YOU CAN'T EVEN CONTACT THEM. THEY HIDE FROM THEIR CUSTOMERS. THEIR MICKEY MOUSE SITE ALWAYS CRASHES, YOU LOSE YOUR SAVED WORK, YOU LOSE YOUR SAVED INVOICES, AND WASTE YOUR TIME WITH THIS HORRIFIC SITE.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Very patient

Very patient, caring & professional & stuck with me until the very end! Thank You So Much Jaymalyn!!! You're such a blessing!!!

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

I keep getting 0 invoices left for both…

I keep getting 0 invoices left for both my accounts. I am paying for unlimited in both and within the last few days have been getting this issue when I have never had an issue. Each time you guys want me to delete and install the app again and if I have to do it again i will cancel both of my subscriptions and write a negative review

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great Invoice App

I've been using Invoice Simple for years. The app and site make it super easy to generate new invoices and I love that I can start one on the app and continue building out the invoice on the website, so no matter where I'm at, I can always adjust on the fly.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Exceeding Expectations

Exceeding Expectations

I had an amazing experience resolving invoicing issues . Rose helped resolve the arising issues within 3 minutes . Understood my requirements and acted swiftly to resolve.

I highly recommend Invoice Simple for invoicing and booking needs

April 28, 2026
Unprompted review

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