Invoice Simple Reviews 307

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers had a great experience with this company. Customers are really happy with the user-friendly interface of the app, finding it simple to create, send, and track invoices. Many appreciate how easy it makes managing billing and preparing for tax season, with quick access to outstanding bills and payment tracking. The customer service is also frequently praised for being quick to respond and very helpful. However, some customers also noted significant dissatisfaction with the pricing, mentioning that costs have increased substantially over time, with features previously included now requiring additional fees. There are also concerns about changes to payment options and issues with recipients opening invoices sent through the app.

What people talk about most

User experience

People report positive experiences with user experience. Many customers praise the app's ease of use, finding... See more

Application

Customers consistently note ambiguous experiences with the app. Many reviewers praise its ease of use,... See more

Price

Reviewers highlight significant dissatisfaction with pricing. Many customers report substantial and frequent... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many customers praise the amazing, quick, and... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers found the service great for handling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

When I initially joined it was free ti get invoices, then it went from one cost per month, that rate increased monthly and now it's a limit on the number of Invoice monthly. I'm considering another ap... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

307 reviews

5-star
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Rated 1 out of 5 stars

Too many glitches in the app

Decent app until… The AI features were great until the invoicing AI went away. The very large issue with this app is that I have many google reviews stuck within the app and will not transfer over to my google business. As any small businesses owners know, these reviews are hard to get and play a critical roll in business. I have contacted customer support for many weeks and they still have not replied with a fix.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Invoice Simple for many…

I've been using Invoice Simple for many years. It does exactly what it says on the tin... Simple to use!
I don't want bells and whistles, this software meets my needs and is not expensive either.
Any problems, of which there a very few, have always been dealt with quickly. For example just today I found a glitch and it was repaired within 2 hours by Shawn (thank you Shawn)
I would highly recommend Invoice Simple.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Please read the reviews before you…

Please read the reviews before you spend your money, the price is double than what they are stating on their website. I used the invoice one time, and then the second time that I tried to use it, they said that my invoice didn’t go through and they gave me a different price. I have a small business so I only use 1 invoice per month, but I won’t be using their services anymore and I will be disputing the charges on Monday with my Bank.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Price hikes and limited invoices

Will be leaving this app after around 5 years of use
I was happy with it but sudden price rises and now capped at 10 invoices per month unless you subscribe to a premium plan at a much higher price is an absolute joke
Looking forward to saying no thank you on renewal

December 13, 2025
Unprompted review
Invoice Simple logo

Reply from Invoice Simple

Hi Phil, we’re sorry to hear about your concerns regarding the recent price increase and completely understand how this could impact your business. We truly appreciate your loyalty over the years and value your feedback.

Please reach out to support@invoicesimple.com so we can discuss your needs and assist you directly. We are always looking for ways to improve Invoice Simple to make it easier for small businesses like yours

Rated 1 out of 5 stars

wow what a mess

wow what a mess, So you can only pay now ith a paypal business account WHICH i may add has an invoicing ability itsself!!! so why the hell would you then pay £19.99

I am disgusted that greed has ruined this app a price increase is expected, But 19.99 is daylight robbery, such a shame but now not being able to pay via google pay

December 11, 2025
Unprompted review
Invoice Simple logo

Reply from Invoice Simple

Hi Kelly, we’re sorry to hear about your concerns regarding the recent price changes and completely understand your frustration. We appreciate you sharing your feedback and want you to know we’re always looking for ways to improve Invoice Simple. Please reach out to support@invoicesimple.com if you would like, we can walk through the best plan for your invoicing needs.

Rated 5 out of 5 stars

It's a good programme

It's a good programme,
Above all the backup is excellent
Lovely staff

December 11, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there, we’re happy to hear that Invoice Simple supports your workflow and helps you to stay organized. Thank you for taking the time to share with us.

Rated 5 out of 5 stars

Been using simple invoice for a few…

Been using simple invoice for a few years now. Easy to use and used to it

December 10, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Ishaq, thank you for sharing your feedback! We’re glad we helped you to keep invoicing simple and easy to manage over the year.

Rated 1 out of 5 stars

Appalling new pricing structure

Decent app. Appalling new pricing structure. I’ve had an annual subscription for years. This year, midway through my subscription, they capped my invoices at 10 per month, prompting me to upgrade to premium for more money. This is happening to everyone clearly and unless they sort it out they’re about to lose all their long term customers.

December 8, 2025
Unprompted review
Invoice Simple logo

Reply from Invoice Simple

Hi Kenzo, thanks for taking the time to share your thoughts with us. We understand how changes to invoice limits can impact long-time users. Invoice Simple is constantly working to improve, and please contact support@invoicesimple.com so we can help review your account and plan.

Rated 3 out of 5 stars

Was five stars, now only three due to product cost.

This was a great and affordable product for a small business and I have found it very useful but the price has almost doubled in the last three or four years and now they are limiting how many invoices I can create.

December 6, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Mark, thank you for sharing your experience with us. We’re glad that Invoice Simple has helped you to manage your invoices efficiently. We understand the concerns around recent price changes and limits, and Invoice Simple is always working to improve our experience. Please provide more details to support@invoicesimple.com and we would be happy to assist.

Rated 5 out of 5 stars

Very user friendly

Very user friendly, easy to create, edit send invoices or quotes, easy to see a basic financial overview.

December 5, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Reuben, thank you for taking a moment to share your experience. We hope to continue working with you.

Rated 2 out of 5 stars

The basic package only gives you 4…

The basic package only gives you 4 invoices a month , really not cost effective

December 4, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Alan, thank you for sharing your feedback. We understand our recent changes may impact your workflow, and we’re constantly working to improve Invoice Simple and provide value to our plans. If you would like to, please contact support@invoicesimple.com and we would be happy to walk through which plan might fit your invoicing needs best.

Rated 5 out of 5 stars

Solid Business Decision

This resource has redefined my new small business. It has been able to provide the services I need in one simple location. I am glad I decided to pay for this service.

September 1, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there, thank you for sharing your feedback! We’re happy to hear that Invoice Simple has helped you to streamline everything in one place and support your business needs.

Rated 5 out of 5 stars

It’s just so simple to use and it does…

It’s just so simple to use and it does everything user-friendly, easy to manage tracks everything for you. It’s like an assistant.

November 1, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Richard, thanks for sharing! We’re glad to hear that Invoice Simple works well for your business. Hope to keep working with you!

Rated 1 out of 5 stars

Should be 0 stars

I have been with them for 10 years and mid subscription they suddenly limited my invoices to 10 per month. I would have had to pay $199.00 to send more, they froze my account after I sent 10. I had always sent about 20 per week. Horrible way to do business and they wouldn't refund my half a year subscription, so they can change the subscription but I can't.

December 3, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there, thank you for being with us, and we understand the concerns about recent policy changes and how they may impact your workflow. Please contact support@invoicesimple.com and we would be happy to walk through which plans fit your invoicing needs best.

Rated 1 out of 5 stars

Used to be a great company.

This was a great company and the payment was always quick and fast with no problems. They used paypal to get paid in the beginning and everything was smooth for years. Now they updated to strip and stripe takes a while to payout and will definitely hold your money ransom. Maybe they still need to work the kinks out, but its a headache now for customers to pay without being declined multiple times. It goes back to the saying, "if its not broke, dont fix it".

August 1, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Eric, thank you for sharing your feedback with us. We’re constantly improving Invoice Simple to better support your payment needs. Please reach out to support@invoicesimple.com and we would be happy to help!

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