Invoice Simple Reviews 307

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers had a great experience with this company. Customers are really happy with the user-friendly interface of the app, finding it simple to create, send, and track invoices. Many appreciate how easy it makes managing billing and preparing for tax season, with quick access to outstanding bills and payment tracking. The customer service is also frequently praised for being quick to respond and very helpful. However, some customers also noted significant dissatisfaction with the pricing, mentioning that costs have increased substantially over time, with features previously included now requiring additional fees. There are also concerns about changes to payment options and issues with recipients opening invoices sent through the app.

What people talk about most

User experience

People report positive experiences with user experience. Many customers praise the app's ease of use, finding... See more

Application

Customers consistently note ambiguous experiences with the app. Many reviewers praise its ease of use,... See more

Price

Reviewers highlight significant dissatisfaction with pricing. Many customers report substantial and frequent... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many customers praise the amazing, quick, and... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers found the service great for handling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

When I initially joined it was free ti get invoices, then it went from one cost per month, that rate increased monthly and now it's a limit on the number of Invoice monthly. I'm considering another ap... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

307 reviews

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Rated 4 out of 5 stars

I love the fact that I have records of…

I love the fact that I have records of every invoice for the last 9 years

December 3, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Darryl, Wow! 9 years! We’re glad we helped you to maintain access to your invoice history with Invoice Simple and look forward to supporting you.

Rated 1 out of 5 stars

Won't allow you to cancel subscription!

Cancelled my subscription a year ago to find they never Cancelled it, continuing to take money out of my account and their customer service is just an ai that replies to emails with basic prompts. Can't cancel subscription and can't get through to a human via customer service. Avoid at all costs!

November 15, 2025
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Reply from Invoice Simple

Hi Brandon, we’re sorry for the inconvenience this has caused and understand concerns around subscription management and getting timely support. Please contact support@invoicesimple.com with your account details, and we would be happy to investigate this further for you.

Rated 1 out of 5 stars

After 15 years you introduced limit of…

After 15 years you introduced limit of sending invoices to client and on top of that you increased cost for that app.

December 2, 2025
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Reply from Invoice Simple

Hi Radek, we understand how recent changes may impact your workflow. If you have any questions, please reach out to support@invoicesimple.com and we would be happy to help.

Rated 5 out of 5 stars

I love this invoice program because…

I love this invoice program because it’s easy to keep all files organized.

January 1, 2025
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Reply from Invoice Simple

Hi Robin, thank you for sharing your experience with us. We’re glad we helped you to make invoicing easy and organized, and we look forward to continuing to support you.

Rated 5 out of 5 stars

Thank you .I always get quick responses…

Thank you .I always get quick responses when I need help 😁

November 23, 2025
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Reply from Invoice Simple

Hi Jennifer, thank you for sharing your experience with us. We’re glad we helped you to receive timely support whenever you need it. It’s wonderful to hear that our team has been responsive, and we’re excited to continue supporting your business.

Rated 5 out of 5 stars

So simple to use good price

So simple to use good price

November 24, 2025
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Reply from Invoice Simple

Thank you for taking a moment to share your thoughts with us. It’s great to hear that Invoice Simple has been easy to use. We’re excited to continue supporting your business as it grows.

Rated 5 out of 5 stars

Good App for Invice

Good App for Invice . Great

November 23, 2025
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Reply from Invoice Simple

We’re glad we helped you manage your invoices effectively. Thank you for taking a moment to share your thoughts with us!

Rated 1 out of 5 stars

Awful

Awful . Used to be great .

November 23, 2025
Unprompted review
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Reply from Invoice Simple

Thank you for sharing your experience with us. We’re sorry to hear that your recent experience hasn’t met your expectations and would be happy to help address any issues. Please contact support@invoicesimple.com so we can assist you further.

Rated 2 out of 5 stars

I don’t have time to go into a chat…

I don’t have time to go into a chat room to fix a very small issue .. put your damn number in the support page !

November 19, 2025
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Reply from Invoice Simple

Hi Dave, we understand how important timely support is and would be happy to assist you directly. Please reach out to support@invoicesimple.com with the details of your issue, and we’ll help you resolve it as quickly as possible.

Rated 5 out of 5 stars

Invoice Simple - Great!

I am of the opinion that the system has assisted me to grow the business.
I do have a request that when doing an estimate or Invoice the system must incorporate auto save.
Interuptions cause loss of your information.
Otherwise excellent system

November 23, 2025
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Reply from Invoice Simple

Hi there, thank you for sharing your experience with us. We’re glad we helped you grow your business and streamline your estimates and invoices. We appreciate your suggestion and we’re working to improve the system. If you have any questions or need assistance, please reach out to support@invoicesimple.com.

Rated 4 out of 5 stars

Mostly efficient…like that I can add…

Mostly efficient…like that I can add photos to estimates and invoices….some speed bumps butt it makes my business run more efficiently…..

November 22, 2025
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Reply from Invoice Simple

Thank you for taking a moment to share your thoughts. We’re glad we helped you to improve efficiency and simplify your invoicing process. If you ever need assistance, please reach out to support@invoicesimple.com.

Rated 4 out of 5 stars

A bit expensive…

I believe that for what I'm paying I should be getting the premium service

November 21, 2025
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Reply from Invoice Simple

Hi Michael, thank you for sharing your feedback. We would be happy to walk through which options fit your invoicing needs best. Please contact support@invoicesimple.com, and we would be glad to help you explore the best solution for your business.

Rated 5 out of 5 stars

Very easy to use

November 13, 2025
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Reply from Invoice Simple

Hi Daniel, thank you for taking a moment to share your thoughts with us. We’re glad we helped you to have an easy and smooth experience with Invoice Simple. We’re excited to support your business as it grows.

Rated 5 out of 5 stars
Invoice Simple logo

Reply from Invoice Simple

Hi Jason, it’s wonderful to know that Invoice Simple makes handling billing straightforward for your business. Thank you for taking a moment to share your experience

Rated 5 out of 5 stars

Simple Invoicing made easy!

Use it everyday and never had a glitch or problem. User friendly and straight to the point!
Very happy with this app!

November 20, 2025
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Reply from Invoice Simple

Hi Howie, thank you for taking the time to share your experience. It’s great to hear that Invoice Simple is reliable for your daily invoicing needs. We truly appreciate your support.

Rated 1 out of 5 stars

I used to love it..until they got…

I used to love it..until they got greedy and raised the price double. Had to cancel and sign up for a new invoice maker. Too bad

November 21, 2025
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Reply from Invoice Simple

Hi Megan, thank you for sharing your feedback. We understand concerns about pricing changes and how they can affect your workflow. Please contact support@invoicesimple.com if you’d like to discuss your experience further, and we would be happy to assist you.

Rated 5 out of 5 stars

Convenient

Convenient, easy to use and keeps a good yearly record

November 21, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Elizabeth, thank you for sharing your thoughts. Keeping invoicing simple and organized is exactly what we aim for, and it’s great to know Invoice Simple is helping with that.

Rated 5 out of 5 stars

Easy and simple to use

November 21, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there, thank you for taking a moment to share your thoughts. We’re happy that Invoice Simple makes invoicing clear and manageable for you. Thank you for taking a moment to share your thoughts.

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