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Invoice Simple Reviews 307

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TrustScore 4 out of 5

3.9

Business Services
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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers had a great experience with this company. Customers are really happy with the user-friendly interface of the app, finding it simple to create, send, and track invoices. Many appreciate how easy it makes managing billing and preparing for tax season, with quick access to outstanding bills and payment tracking. The customer service is also frequently praised for being quick to respond and very helpful. However, some customers also noted significant dissatisfaction with the pricing, mentioning that costs have increased substantially over time, with features previously included now requiring additional fees. There are also concerns about changes to payment options and issues with recipients opening invoices sent through the app.

What people talk about most

User experience

People report positive experiences with user experience. Many customers praise the app's ease of use, finding... See more

Application

Customers consistently note ambiguous experiences with the app. Many reviewers praise its ease of use,... See more

Price

Reviewers highlight significant dissatisfaction with pricing. Many customers report substantial and frequent... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many customers praise the amazing, quick, and... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers found the service great for handling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

When I initially joined it was free ti get invoices, then it went from one cost per month, that rate increased monthly and now it's a limit on the number of Invoice monthly. I'm considering another ap... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!

Contact info

3.9

Great

TrustScore 4 out of 5

307 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very pleased

I've been using this for a couple of years and have no complaints. They consistently upgrade and add features like client funding and QTag for ease of use.

March 25, 2026
Rated 4 out of 5 stars

The chat help was good

The chat help was fine. She was as helpful as she could have been unfortunately the greed of the company she works for is a whole other conversation…

March 23, 2026
Unprompted review
Rated 3 out of 5 stars

issues with the program

issues with the program, i have contacted support, they ask me to repair there program issue, i dont know how, and when it prints on customers invoice, it adds lines at the top, makes me look like im using second hand paper. im looking ellswhere for service. and no support number.

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

This company likes to scam their own…

This company likes to scam their own customers. Highly unethical company. They are coming out with “new plans” -downgrading & removing features from current plan holders and charging them the same amount. Actually disgusting business practice. Shameful.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, always prompt email responses within 10 minutes or less , I’ve been using Invoice Simple for years and will continue using it! My best recommendations!👏👏🤗

March 18, 2026
Unprompted review
Rated 4 out of 5 stars

The programme has ease of use

The programme has ease of use. It would be nice though to create statements from my desktop and not just my cellphone. If i have any issues it is dealt with promptly.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing platform

Amazing platform. I've tried several apps and they need a lot more work to be consistently useful. This app has it all! I definitely recommend trying it out.

March 10, 2026
Unprompted review

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