Invoice Simple Reviews 307

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 237 reviews, reviewers had a great experience with this company. Customers are really happy with the user-friendly interface of the app, finding it simple to create, send, and track invoices. Many appreciate how easy it makes managing billing and preparing for tax season, with quick access to outstanding bills and payment tracking. The customer service is also frequently praised for being quick to respond and very helpful. However, some customers also noted significant dissatisfaction with the pricing, mentioning that costs have increased substantially over time, with features previously included now requiring additional fees. There are also concerns about changes to payment options and issues with recipients opening invoices sent through the app.

What people talk about most

User experience

People report positive experiences with user experience. Many customers praise the app's ease of use, finding... See more

Application

Customers consistently note ambiguous experiences with the app. Many reviewers praise its ease of use,... See more

Price

Reviewers highlight significant dissatisfaction with pricing. Many customers report substantial and frequent... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many customers praise the amazing, quick, and... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers found the service great for handling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

When I initially joined it was free ti get invoices, then it went from one cost per month, that rate increased monthly and now it's a limit on the number of Invoice monthly. I'm considering another ap... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

307 reviews

5-star
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Rated 5 out of 5 stars

I have been using Invoice Simple for over 7 years

I have been using Invoice Simple for over 7 years and I am Very Happy with it, works great (Unless you have no signal) Lol. Other than that a awesome piece of software that I use Daily! Looks good to my customers and keeps track of everything. I couldn't be happier!

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Robert, thank you for your kind words and for being with us for 7 years! We hope to continue working with you.

Rated 5 out of 5 stars

SIMPLY A GREAT INVOICE APP

This invoice app is fantastic for my small cleaning company. Easy to use and very professional looking. I have been using it for years. I love being able to send directly from my phone to clients. Thank you.

November 14, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Joanna, so glad to hear that we’ve been able to help your small business. We aim to be as convenient and accessible as possible. Thanks for taking the time to leave a review.

Rated 4 out of 5 stars

When I initially joined it was free ti…

When I initially joined it was free ti get invoices, then it went from one cost per month, that rate increased monthly and now it's a limit on the number of Invoice monthly. I'm considering another app.

November 13, 2025
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Reply from Invoice Simple

Hi Mel, thank you for taking the time to provide us with your feedback. We are always looking for ways to invest in more features and functionality to improve your day-to-day invoicing. We would be happy to walk through which plan works best for your needs; please reach out to support@invoicesimple.com

Rated 5 out of 5 stars

Simple, user friendly and less time consuming

Simple, excellent,user friendly and less time consuming
But the tariff is very expensive

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Maphuti, Thank you for sharing your feedback. We offer a variety of pricing options to accommodate different invoicing needs. We hope to continue to help your business grow.

Rated 5 out of 5 stars

Helps me submit professional invoices…

Helps me submit professional invoices and keep track of what has been paid and what is outstanding.

November 13, 2025
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Reply from Invoice Simple

Hi Jon, we are so happy to hear that Invoice Simple has been able to help your business run smoothly. Thank you for taking the time to leave us your feedback and we hope to continue working with you.

Rated 3 out of 5 stars

Only 15 invoices on my plan now

It’s a good app but of course they’re increasing price and decreasing what you get over time. Editing invoices it okay. Some features are not editable which can be frustrating.

November 13, 2025
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Reply from Invoice Simple

Hi Brandy, thank you for sharing your feedback. We understand the concerns about our recent policy changes.

Customer Loyalty is a top priority for us. We always try to offer a variety of pricing options so that everyone can find a plan that works best for their business. Please contact support@invoicesimple.com anytime and we can go through which plans are best for your business needs.

Rated 1 out of 5 stars

Invoice simple is great but they have…

Invoice simple is great but they have now whacked the price up to £150 a year which may now have added features but I don't need those and was quite happy how it was.

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Luke! Thank you for taking the time to share your experience with us. We understand the concerns about our recent policy changes as we are constantly changing and evolving to invest in new features and make invoicing easier and more valuable for you.

Customer Loyalty is a top priority for Invoice Simple; Please reach out anytime at support@invoicesimple.com and we’d be happy to help you find the plan that fits your invoicing needs best.

Rated 5 out of 5 stars

Easy and simple to use

Easy and simple to use. Suits my small business.

November 13, 2025
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Reply from Invoice Simple

We’re glad to hear that Invoice Simple is easy and simple to use. It’s great to know it works well for your small business.

Rated 5 out of 5 stars

Such a useful and easy tool to use in my business,it has really given me the ability to quote and invoice on the spot.

I love this tool for running my day to day
business.
It easy to use,makes me look smart and
professional to my clients.
I am able to quote on the spot and even
invoice immediately after a job.
Just honestly love it.

November 13, 2025
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Reply from Invoice Simple

Hi Ian, we are so glad we can support you and your team, and we are glad that your customers enjoy Invoice Simple as well. We hope to continue working with you! Thank you for taking the time to share your thoughts with us!

Rated 5 out of 5 stars

Easy to use

Easy to use, laid out nicely. The only criticism I have is that some recipients of my invoices, when sent through the app, have difficulty opening it. I have to save to my phone or computer and re send.

November 12, 2025
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Reply from Invoice Simple

Hi Dylin, thank you for taking the time to share your feedback. This sounds like it could be a technical issue. Please reach out to us at support@invoicesimple.com and we would be happy to investigate further into this matter.

Rated 5 out of 5 stars

Brilliant and easy to use my business…

Brilliant and easy to use my business just wouldn't be run so simple without it so thank you!!!!!

November 13, 2025
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Reply from Invoice Simple

Hi Darren, we are so excited to hear that Invoice Simple is helping your business to run smoothly. We hope to continue to grow with you and your team. Thank you for taking the time to share your experience with us!

Rated 5 out of 5 stars

It is the best invoice I have ever done…

It is the best invoice I have ever done ,I never new how to do an invoice lol I've always got my m8 to do it for me till one of my friends showed me the app and omg it is so easy and it does it all for u I have got so many people on the app for the company I work for ,yes I would 100%recommend it to anyone

November 13, 2025
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Reply from Invoice Simple

Love to hear this! We’re so happy you’ve chosen Invoice Simple for you and your team. Thank you for sharing such a kind recommendation. We’re grateful for your support and excited to keep working together.

Rated 5 out of 5 stars

Easy to use and great technology back up

Ive been using this app for over 10 years and has never let me down there are so many extras compared to the more expensive apps and its an app that let's you do as little or greater as yoy like .
And if you have issues their tech team are the a message away for help

November 14, 2025
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Reply from Invoice Simple

Hi Nathan, wow! Over ten years?! We really appreciate you being such a loyal customer. We hope to continue working with your business. Our team is always here if you ever need a hand. You can reach us anytime at support@invoicesimple.com

Rated 1 out of 5 stars

I joined just over a month ago

I joined just over a month ago, I purchased the lowest premium £4.99 i used it for a month and needed to the next one £9.99, the next day the took over £190 out of my bank account, I started a website chat they gave me £190 back the next day and promised me a free month (£9.99) up to today they gave £4.99 for compensation not the £9.99 as promised, I have battled for nearly a few with no joy!!!! JUST BE VERY CARFUL WEN YOU TAKE OUT A SUBSCRIPTION!!!!

November 7, 2025
Unprompted review
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Reply from Invoice Simple

Hi Michael, we’re sorry to hear about your experience and understand how frustrating this must have been. Please reach out to support@invoicesimple.com so we can help further investigate this issue. We are always looking for ways to improve Invoice Simple to make it easier for businesses like yours.

Rated 5 out of 5 stars

Very easy to use that’s why its called…

Very easy to use that’s why its called Invoice Simple!!!

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi John, so glad to hear that Invoice Simple helps to simplify your business’ workflow. Thank you for taking the time to share your experience with us!

Rated 1 out of 5 stars

The applications is great but the…

The applications is great but the pricing became absolutely ridiculous

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Thank you for taking the time to share your experience. We understand the concerns about our recent policy changes and we are continuing to invest in new features to make invoicing simpler and our plans more valuable for you.

Customer Loyalty is a top priority for us and we’d be happy to help you find the plan that best suits your needs. Please reach out anytime at support@invoicesimple.com.

Rated 4 out of 5 stars

Really like the format and the quality.

Really like the format and the quality.
Wasn't too impressed with the price increases but more so that the link with the Google was discontinued so now have to load it up separately.

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi David, thank you for sharing your experience with us. We’re glad to hear you really like the format and quality. We understand your concerns about recent price changes and the changes to certain integrations, and we appreciate your feedback on how these have affected your workflow.

We are always looking for ways to improve Invoice Simple to make it easier for businesses like yours. If you have any further questions or need assistance, please do not hesitate to reach out to support@invoicesimple.com.

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