Excellent service, very knowledgeable and friendly staff. Took prescription, measured up and got great glasses 2 weeks later. Due to a high prescription I had to get the very thinned lenses and even t... See more
Company replied
Location
Switch locationBruntsfield Place 162- 164, IOLLA, EH10 4ER Edinburgh, Scotland, GB
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See what reviewers are saying
Excellent experience. Welcoming staff who were helpful but didn’t pressure me to buy anything on my initial visit. Took my time thinking about my style over two visits and bought my second pair of IOL... See more
Company replied
The staff are charming. They have excellent design, without all the bells and whistles but still sharp enough! Customers of any age would find a shape, material and colour to suit. They are extremely... See more
Company replied
Wonderful Staff that listen to my needs and as well as giving good advice, they understand that i have more knowledge of my own very unique eye care needs. Mine are very unique also requiring vary... See more
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Company details
Written by the company
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Contact info
Bruntsfield Place 162- 164, IOLLA, EH10 4ER, Edinburgh, Scotland, United Kingdom
4.7
Excellent
54 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Assistant was very helpful and polite…
Assistant was very helpful and polite and help me chose the right pair. Good price £265 instead of quoted £500 at Boots!
April 27, 2026
Reply from IOLLA - Bruntsfield
Hey Yvonne, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great customer service and style advice
April 23, 2026
Reply from IOLLA - Bruntsfield
Hey Rannoch, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great Clip on Sunspecs
Great staff, super helpful in sorting out a sunglasses problem. Really impressed by the range available.
April 21, 2026
Reply from IOLLA - Bruntsfield
Hey Amanda, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great alternative to other retailers.
Good range of styles, cost, short timescales to provide glasses, friendly and helpful staff.
April 20, 2026
Reply from IOLLA - Bruntsfield
Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Fantastic staff
March 26, 2026
Reply from IOLLA - Bruntsfield
We’re delighted to hear you had a great IOLLA experience Graeme! Thanks for taking the time to write us this review. We hope to see you again soon.
Reply from IOLLA - Bruntsfield
Hey Debbie, thanks for leaving us this 5 star review! We hope to see you again soon.
I have been a fan of Iolla for a few years but ……
I have been a huge fan of Iolla since it opened in Stockbridge but found the staff at Bruntsfield unhelpful when I wanted to place an order I needed glasses urgently so went straight to St James centre and placed the order .
March 15, 2026
Reply from IOLLA - Bruntsfield
We're so sorry to hear you were disappointed in your experience in our Bruntsfield showroom Frances! A member of our Customer Support Team will reach out shortly to get a bit more information and see what we can do to help
Reply from IOLLA - Bruntsfield
Hey Trine, thanks for leaving us this 5 star review! We hope to see you again soon.
Good style and great pricing
The staff are charming. They have excellent design, without all the bells and whistles but still sharp enough! Customers of any age would find a shape, material and colour to suit. They are extremely well priced and for those of us who came to wearing spectacles very late in life, this is a bonus.
March 26, 2026
Reply from IOLLA - Bruntsfield
Hey Julia, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Reply from IOLLA - Bruntsfield
We’re delighted to hear you had a great IOLLA experience Linda! Thanks for taking the time to write us this review. We hope to see you again soon.
Helpful and knowledgeable staff
Helpful and knowledgeable staff, quick service and great value for money
March 25, 2026
Reply from IOLLA - Bruntsfield
We’re delighted to hear you had a great IOLLA experience Gail! Thanks for taking the time to write us this review. We hope to see you again soon.
Brilliant costumer service
Brilliant costumer service. The team is highly professional and helpful.
March 25, 2026
Reply from IOLLA - Bruntsfield
Hey Sonja, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Reply from IOLLA - Bruntsfield
Hey Philip, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Such a great choice of frames colours…
Such a great choice of frames colours and designs. Glasses fit so well and frames are very good quality.
Very friendly and helpful staff.
March 18, 2026
Reply from IOLLA - Bruntsfield
Hey, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Good range of glasses and extremely…
Good range of glasses and extremely helpful staff. Enjoyable experience all round
March 20, 2026
Reply from IOLLA - Bruntsfield
Hey Kevin, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great Service
Called to the Bruntsfield branch the lady in the shop explained how everything worked.
Called in a few days later with my partner ,chose frames
Six days later I day new glasses it took a couple visits for adjustments which was done with ant fuss
Very pleased with service and my new glasses
March 17, 2026
Reply from IOLLA - Bruntsfield
Hey David, thanks for this lovely review! We’re so glad you have had a great experience with us and that you returned with your partner, that's always nice to hear. Hopefully we will see you both again soon!
Great choice of Scottish frames
Excellent choice of frames. Helpful and efficient staff. Well-priced. All made in Scotland 👍
March 17, 2026
Reply from IOLLA - Bruntsfield
We’re delighted to hear you had a great IOLLA experience Sarah! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Reply from IOLLA - Bruntsfield
Hey Jeremy, thanks for leaving us this 5 star review! We hope to see you again soon.
Excellent selection of glasses made in…
Excellent selection of glasses made in Scotland. Very competitive pricing. Lovely helpful staff. A pleasure to go to have them fitted. Have had the glasses for two weeks and very happy with them
March 17, 2026
Reply from IOLLA - Bruntsfield
Hey Dr Paul, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Reply from IOLLA - Bruntsfield
Hey Jamie, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
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