IOLLA - Glasgow FinniestonReviews 

283
TrustScore 5 out of 5

4.9

1313 Argyle Street, G3 8TL Glasgow, GB


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Rated 5 out of 5 stars

Visited the Glasgow Finnieston store and the glasses I ordered were subsequently received in no time by post. Very friendly, helpful, efficient staff. Great range of cool, modern frames at affordable... See more

Company replied

Rated 5 out of 5 stars

All the staff in store are so helpful and welcoming. Lady collected many pairs for me to choose from that suited my high prescription. I wanted to buy another pair a week later so lady fills it out... See more

Company replied

Rated 5 out of 5 stars

Excellent service, great selection, fantastic pricing, all wrapped in one easy process - Bring you Prescription, pick frames, discuss with an assistant, pay and go. I had them shipped to my home for... See more

Company replied

Rated 5 out of 5 stars

The glasses were fabulous BUT THE STAFF WERE OUT OF THIS WORLD WHAT A CREDIT TO YOUR COMPANY PARTICULARLY THE MANAGER. I am 67 and it is such a wonderful thing to see such brilliant young people doi... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(283)

1,274 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A1 Service

Always super efficient, professional but friendly service!

June 15, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Hey Elizabeth, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

All the staff in store are so helpful…

All the staff in store are so helpful and welcoming. Lady collected many pairs for me to choose from that suited my high prescription.
I wanted to buy another pair a week later so lady fills it out online for me and emailed so I don’t have to enter any details just make a payment. Excellent service. Price is amazing. For someone who was quoted £670 for one pair of glasses
Due to prescription, I got sunglasses and everyday for £195. Bargain. So much so I will be back to get another pair to change up my eye wardrobe.

June 10, 2026
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Reply from IOLLA - Glasgow Finnieston

Wow, this is so fantastic to hear Laura! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Rated 5 out of 5 stars

Selection of frames available was…

Selection of frames available was fantastic, staff friendly and knowledgeable and service top notch!

June 8, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Great service

I am very happy with the care and attention when ordering my glasses. Ryan was very helpful and friendly.

June 20, 2026
Unprompted review
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Wow, this is so fantastic to hear Veronika! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted

Rated 5 out of 5 stars

Highly recommended!

Visited the Glasgow Finnieston store and the glasses I ordered were subsequently received in no time by post. Very friendly, helpful, efficient staff. Great range of cool, modern frames at affordable prices. Excellent service. I can't fault IOLLA. Would highly recommend

June 5, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Hey Chris, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Rated 5 out of 5 stars

Love my glasses

Love my glasses , great service, will be back

Staff were lovely

May 26, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

We’re so pleased to hear you love your new specs Col! The Douglas frame is a fantastic choice.

Rated 5 out of 5 stars

Highly recommend

Really pleased with my new varifocal sunglasses. Good range of frames to choose from and staff were really helpful.

May 24, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Hey Angela, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

Staff are always so helpful polite and…

Staff are always so helpful polite and just very bubbly.

May 20, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Wow, this is so fantastic to hear Lindsay! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Rated 5 out of 5 stars

The staff were particularly friendly…

The staff were particularly friendly and helpful.

May 20, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Wow, this is so fantastic to hear Iain! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Rated 5 out of 5 stars

Friendly

Friendly, helpful staff. Great chat.

May 19, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Hey Amy, thanks for leaving us this 5 star review! We hope to see you again soon.

Rated 5 out of 5 stars

The glasses were fabulous BUT THE STAFF…

The glasses were fabulous BUT THE STAFF WERE OUT OF THIS WORLD WHAT A CREDIT TO YOUR COMPANY PARTICULARLY THE MANAGER. I am 67 and it is such a wonderful thing to see such brilliant young people doing a top class job. REWARD THEM
THANKYOU
Annie Baikie

May 19, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Wow, this is so fantastic to hear Annie! I’ll be sure to pass your kind words onto Ryan and his team, I know they’ll be delighted.

Rated 5 out of 5 stars

Finnieston Fine

Easily accessed store (Finnieston) friendly helpful staff. Good communication post purchase. My 4th pair

May 15, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

We’re delighted to hear you had a great IOLLA experience Janice! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Great service

Great service, product & value

May 15, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Wow, this is so fantastic to hear Jack! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Rated 5 out of 5 stars

Great product and tranparency of…

Great product and tranparency of process. Shop and staff both excellent too - a first class experience.

May 13, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Hey Mark, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

These people bent over backwards to…

These people bent over backwards to help me. The service was excellent and I love the glasses.

May 10, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Wow, this is so fantastic to hear Paul! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Rated 5 out of 5 stars

Customer service and quality of glasses

I was impressed with the customer service and quality of the glasses.

May 8, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

We’re delighted to hear you had a great IOLLA experience Thomas! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Best experience

Best experience. Online and in store
Great staff and great customer service

May 2, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Rated 5 out of 5 stars

Service, price and Good staff.

The staff are really friendly, their service and knowledge are really helpful.

May 5, 2026
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Hey Rosemary, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Rated 5 out of 5 stars

There was a problem with my order

There was a problem with my order - lenses had been put in the wrong way by the workshop. Although that wasn't great the Finnieston team arranged for new glasses to be made quickly.

May 12, 2026
Unprompted review
IOLLA - Glasgow Finnieston logo

Reply from IOLLA - Glasgow Finnieston

Wow, this is so fantastic to hear Anselm! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

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