Iotechinternational Reviews 177

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the product's effectiveness and quality. Customers appreciate that the product works wonderfully, maintaining gum health, reducing buildup, and preventing infections, often recommended by dental professionals. Many highlight its gentle yet effective nature, noting it kills bacteria without burning or leaving a harsh aftertaste, making it comfortable for daily use. The company's service is also frequently described as perfect, with orders processed immediately and deliveries often arriving sooner than expected. However, some people mentioned issues with delivery services, experiencing delays and a lack of final delivery notices, particularly when using USPS. A few other people also felt that while the subscription service is useful, more delivery frequency options would be helpful.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding it very good and effective, even... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast and reliable... See more

Quality

Clients share positive opinions on quality, consistently reporting that the product works great and is highly... See more

Order

Consumers find order experiences to be largely positive, with many reporting that their orders arrived... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This mouthwash works wonderfully. It has a nice soft mint flavor and doesn’t burn. The only thing I wish is that it continued to come in the dark bottle.

Rated 4 out of 5 stars

Product is great, I have been using it for several years, and will continue to do so. USPS, not so much...in the last 2 years USPS has not delivered even one time without some sort of delay.

Rated 4 out of 5 stars

Delivered timely. Provided updated delivery information. Did not send a final delivered notice.

Rated 4 out of 5 stars

The iorinse product is great, but USPS delivery service consistently is sub par.



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We were told we needed to order on line…

We were told we needed to order on line and the only option on line is cases. We ordered one case and received only one bottle. If that is what was sent, there should be the option to order less than one case on line.

April 30, 2024
Iotechinternational logo

Reply from Iotechinternational

Hello. We apologize for the confusion. Single bottles can be ordered online through the Consumer Store portal on our website. https://www.iotechinternational.com/consumer-store
Please call our customer support at 561-509-0205 ext 5 and we will correct your order. We are available M - F 9 am - 5 pm EST.

Rated 1 out of 5 stars

I received half of the amount I usually…

I received half of the amount I usually get and charged for. I order the liter, charged for a liter, got 500 ml. I did call the company and a man said he would send me the other half of what I paid for so hopefully it is being sent.

April 25, 2024
Rated 1 out of 5 stars

It has been over (2) weeks

It has been over (2) weeks, and I have yet to recieve this product!! The last time it took ONLY (2) weeks. Is this a stock item or do you manufacture only when an order is placed?

March 28, 2024
Iotechinternational logo

Reply from Iotechinternational

Hello. We are sorry your shipment has taken that long to arrive. I was able to track the item and see there is a delay in transit. I will have our customer support team reach out to you via email and help to fix this. Thank you for bringing the issue to our attention. If you ever experience this in the future, please give us a call at 561-509-0205 ext 5. We are always happy to help in any product or service issues.

Rated 5 out of 5 stars

Trustworthy

Easy to order. No problems with shipping. Using this barrier cream gives me peace of mind. And, since neither my husband or myself have had Covid - ever, I’d say it does its job.

March 25, 2024
Rated 4 out of 5 stars

The web page ordering is problematic

The web page ordering is problematic. We log in - but then it kicks us back every time and we must log in again to be able to order - not sure if it's the site or us - but it happens every time. And we order frequently enough that it becomes a bit problematic.

March 27, 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The online store was simple to use. Ordered IoMist for my office. An exceptional product that has prevented seasonal flu, RSV and Covid infections for me, my family and my entire staff of 12.

February 26, 2024
Rated 5 out of 5 stars

I was searching for a product with no…

I was searching for a product with no or minimal side effects for long term use for a few of my patients. Trying to find an effective rinse instead of peridex. This may be the product. Time will tell for me.
Dr. Cox

January 30, 2024
Iotechinternational logo

Reply from Iotechinternational

Hello Dr. Cox. Thank you so much for your feedback. We look forward to hearing more about your experience with our product!

Rated 2 out of 5 stars

The Bottles don't contain the same…

The Bottles don't contain the same amount of fluid, some of the stickers are not applied straight or are wrinkled and often there is damage during shipping causing bottles to leak.

January 30, 2024
Iotechinternational logo

Reply from Iotechinternational

Hello Robert. Thank you for your feedback. We apologize for the product quality received. We value the satisfaction of our customers! Please contact our customer support at 561-509-0205 ext 5. We would love to discuss your experience in more detail. Once again, thank you for reaching out.

Rated 1 out of 5 stars

The mouth wash is leaving an orange…

The mouth wash is leaving an orange stain on my teeth.

January 29, 2024
Iotechinternational logo

Reply from Iotechinternational

Please contact our customer support at 561-509-0205 ext 5. We would love to discuss your experience in more detail.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look