While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Product is great, instructions for fitting are pretty and it didn’t take long to install, although ever so slightly fiddly trying to hold the spacers in place whilst tightening up app the screws. I’d... See more

Company replied

Rated 5 out of 5 stars

The most helpful customer service I have ever come across. Nothing was too much trouble and it was all sorted whilst they were on holiday Cannot fault this company

Company replied

Rated 5 out of 5 stars

Really easy to install, good instructions, arrived quickly. Such a god send using it and keeping stuff out of the rain when you’re not home. Just takes delivery people a while to figure out how to ope... See more

Company replied

Rated 5 out of 5 stars

Where do I start 🤔 like many people that work it’s a real ball ache to chase deliveries around your county, even leaving polite notices to delivery drivers to leave goods in a safe place doesn’t work... See more

Company replied

Company details

  1. Mailbox Supplier
  2. Home Automation Company

Written by the company

Do you get fed up with missed parcel deliveries? iParcelBox is the smart, secure and simple at-home parcel delivery solution you control from your smartphone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great box and gives us peace of mind

Great box. Packaging and installation instructions very good. Connection to wifi was a little tricky but support received and support was first class and got sorted quickly. Post men and delivery people have got used to it now and all works well.

November 25, 2019
Unprompted review
iParcelBox logo

Reply from iParcelBox

David, we are please that your iParcelBox is working well. Thanks for your positive feedback on our customer support.

Rated 5 out of 5 stars

No hesitation needed...order now

No hesitation needed...order now, you wont regret it!

Perfect solution for those missed deliveries

November 19, 2019
Unprompted review
iParcelBox logo

Reply from iParcelBox

Many thanks for your review. We’re so pleased you like your IParcelBox!

Rated 5 out of 5 stars

A fantastic company

A fantastic company, the parcelsafe is fantastic and we have a lot of medication delivered and they always make full use of it. Our Amazon delivery guy loves it, very interesting technology
Recommend this product to any one

November 18, 2019
Unprompted review
iParcelBox logo

Reply from iParcelBox

Many thanks for your positive review Richard - we are really pleased you like your iParcelBox and find it useful for your medication deliveries.

Rated 5 out of 5 stars

Great product and service

Fantastic customer service and a great product. Parcels are secure and our neighbours don’t have to act as postie. Win for everyone.

November 18, 2019
Unprompted review
iParcelBox logo

Reply from iParcelBox

Thanks Sarah. We are glad you’re pleased with your iParcelBox, and that your neighbours benefit too!

Rated 5 out of 5 stars

Fantastic product

Fantastic product and out of this world customer service. Highly recommended

November 18, 2019
Unprompted review
iParcelBox logo

Reply from iParcelBox

Thanks Ian - we're glad you like it!

Show reviews in all languages. (215 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look