iParcelBox Reviews 215

Brilliant, does what it says on the box !

Excellent product, support always available cannot fault it

This wonderful product ensures that I will never miss a parcel delivery again and I know that my parcel will be secure until I can open the box. My app tells me that I have received a delivery so it will be waiting safely until I return home.
The delivery drivers also like it because they can scan the barcode inside the box to prove that they have delivered my parcel and do not have to return another time when someone is available to receive it or alternately I do not have to travel to a depot to collect my parcel.

I sat on the fence for quite a while before buying the Iparcelbox.

Admittedly the whole Covid19 thing pushed us into it but I am so glad we have it, convenient, secure and user friendly.

The convenience of being able to receive packages without being at home or just because you wanted to stay in bed is fantastic.

The execution of the app and the way the box works has been very well thought out with things like the box remembering its last state in the event of a power cut is great because it provides more security, speed of notification is one thing that really impressed.

The app also allows use of cctv so you can see the box if you wish and when I initially setup the box the nest doorbell we have didn't work with it, I contacted the company and the same day they got me a working solution and the next day the app had been updated to allow the nest cams to work.

I have never had customer service as good as that from any other company and for that reason these guys deserve the 5 stars.

It's an interesting experience but still needs a lot of communication so that it can be useful.

Very good customer service and product. The box is nearly perfect but, I think, should come in a range of sizes. There was an issue with mins and they resolved the problem inside 2 days. 10/10

Since getting the iParcelBox we have never had to worry about being ‘in’ for a delivery slot. All parcels are now securely delivered to our iParcelBox for us to collect on our return. Having the iParcelBox has meant we can go about our daily business without worrying when a delivery is supposed to be done.

the box is a great size and good concept issues were with set up and using on android. Positive was customer service was great but took more of my time getting it to work than it should have. Hopefully will be great when software issues have been fixed

Does everything it should and so easy to install.

The order was flawless. The delivery prompt. I had a few issues with the app but I can't believe the quality of service I received. All sorted and working beautifully. The box is fantastic and I'm so happy now I don't have to fret about when orders will arrive and where they will go. Brilliant

Unlocking it remotely works great and I would have given it more stars, but the lid doesn’t always close properly. It seems to not quite line up sometimes. Meaning delivery drivers leave it open making the parcels vulnerable.

This has made life so much easier, not only for myself being disabled and pregnant, but also as a way to continue supporting the community during covid-19 as our customers are able to collect essential items without risking themselves or us. The team at iparcel are wonderful, helpful, responsive and caring. The box is easy to use, the App is great. Highly recommend!

Being a full time working Mum I do a great deal of online shopping. I cannot receive parcels at work, and I was beginning to feel like I was becoming a burden on my new neighbours. iParcelBox has changed my life as now I can receive as many parcels as I like securely and safely and without annoying anybody! The app is great and easy to use, and now I’m about to add my CCTV to it to too to make the box extra secure. Would highly recommend this box and company to anyone. Great product and great customer service. 5 stars :)

Fantastic Customer Support, both before purchase with questions and after sales.

The iParcelBox looks great and is a good size for most deliveries. It is easy to install and use and we have already had successful deliveries to it over Christmas.

We even had one local courier tell us at length how much he loved it when he came back for a subsequent delivery that we were at home for.

He also told us that they had been warned to watch for other vehicles following them around on their delivery route and waiting to steal the deliveries after they had been left so wished more people had boxes like these.

Great product. Easy to set up! Worked first time. I would recommend this product. I look forward to 2020 when it’s proposed to release a larger box.

FANTASTIC in every way!

This is a really useful box to have, nice and secure for parcels, most delivery drivers are easily trained to use it (with the exception of Parcel Force, grrrrrr) and the backup is second to none. Had a bit of trouble connecting it to my camera doorbell feed, and at 8.30pm on a Friday they were still happy to help out. Can't recommend highly enough

Fantastic Idea I would have gone 5 stars but I am not able to get my CCTV camera working on the app

Excellent price and service from the team.