iPhone Surgery Limited Reviews 

1,079
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I tried several high street repairers to fix my broken screen on my iPad 4. Between them they managed to only remove the broken digitiser and damage the connectors!. They also wanted to charge me £100... See more

Rated 5 out of 5 stars

Good clear website with simple instructions. Reasonable pricing which includes return costs. Fast turn round with options for express service at extra cost. My phone came back working for the... See more

Rated 5 out of 5 stars

So far had an iPhone 4s, iPad mini and iPad 2 repaired all broken screens on three separate occasions, the fact I carried on using them is testament to them doing a quality repair, you can't tell it'... See more

Rated 4 out of 5 stars

Sent IPad 4 last week for a charging problem. I think you guys should change your site as it does seem to indicate a 48 hour turn around and a little communication about a status update would go a lo... See more

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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,079)

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Rated 5 out of 5 stars

iPad screen replacement spectacular job

The finished result is like new and the courier collection made it convenient. Good communication from collection to completion of the repair. There was lA breakdown of communication as the job was completed one Friday and not collected from iPhone surgery until the Tuesday. None the less an excellent quality service be patient with them and the do the job really well. New iPad for under £60 sorted.

August 12, 2015
Unprompted review
Rated 5 out of 5 stars

Replacement of iPad Glass

A reasonably priced service (extremely when compared to Apple). All went as indicated and working perfectly. Return courier service used was one where you have more control over delivery time/options.
Yes, I would use again.

August 11, 2015
Unprompted review
Rated 5 out of 5 stars

cant fault the service

I have been in the electronics service industry all my working life and this firm excells. start to finish they kept me informed.1st class repair service.

August 10, 2015
Unprompted review
Rated 5 out of 5 stars

Decent, lads!

Sent off my iPod for a new battery on Monday, got it back Friday afternoon! Fantastic service, very quick and the cheapest available (£90 cheaper than Apple!). Battery life is as good as new. Excellent, would recommend

August 9, 2015
Unprompted review
Rated 5 out of 5 stars

Fab service

I was a bit sceptical about sending my IPAD for repairs, but iPhone surgery was recommended to me. It was easy to book a repair on the internet and the instructions were clear. I booked early return which was great. I was kept informed when it was repaired and sent out. It arrived just as stated. I am really pleased with the service I received and the repair that was done. I will definitely use iPhone surgery again. The only negative was that I couldn't track it with the delivery company. Overall it was a great service - Thanks.

August 7, 2015
Unprompted review
Rated 5 out of 5 stars

Great affordable service. Thank you.

My daughter had a iPhone with a broken screen, exploded battery and suspect Sim card not working. Took it to the iPhone Surgery and they sorted it, all a very smooth, efficient process and a great price too. All precious photo's etc were retrieved. Will definitely recommend to friends.

August 7, 2015
Unprompted review
Rated 4 out of 5 stars

ipad2 screen "GOOD EPERIENCE" if you're in a rush read everything

Compared with the person who offers to replace the screen for £50 in the shopping centre, there is no contest.
Very easy booking and repair procedure
Spoke to knowlegable people
Full diagnostic
Had options before repair and posted back.
However I did think that I was getting the ipad screen repaired for £25. Infact it was a diagnostic "read everything first". BUT the diagnostic cost was removed once I agreed to a screen, total cost £30. Also had the wi-fi aerial replaced, much better signal now! All in all a good experience.

August 6, 2015
Unprompted review
Rated 2 out of 5 stars

Poor

Held my iPhone for best part of a week before looking at it, then told me they don't know what's wrong with it. If people sign up for the same day service, your stuff keeps slipping to the back of the queue. They should promise a minimum turn around period.

August 4, 2015
Unprompted review
Rated 1 out of 5 stars

Phone wasnt repaired

I sent my water damaged phone. After a week later, I got my phone back along with the email that my phone could not be fixed. Their website however makes tall claims about not only fixing the water damaged phones but restoring the data as well! So I am highly disappointed and feel like I have wasted my money and time by sending it to them.

August 4, 2015
Unprompted review
Rated 1 out of 5 stars

absolutely awful service

I put my trust in 'iphone surgery', this resulted in my phone being stolen whilst it was being sent back from them in what is described as 'responsible delivery'... what a sham! the box had 'iphone' written all over it with no protective packaging; practically inviting someone to steal my phone! I am shocked at the inconsiderate packaging and lack of thought for customers possessions. Surely an inconspicuous packaging is fully necessary, not a box with IPHONE written all over it...
DO NOT put your trust in these people..

August 4, 2015
Unprompted review
Rated 5 out of 5 stars

IPad screen repair

Fantastic service! From booking the repair online, emails received to say it had arrived, was being worked on and had been returned, to the prompt return of the item in a well packaged parcel. Excellent value, would highly recommend.

August 4, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great value - went for the courier service for a damaged iPad screen and it was so quick, and so easy. Picked up from my home on Monday afternoon, delivered back to me on Wednesday morning. Cannot recommend them highly enough!

August 3, 2015
Unprompted review
Rated 1 out of 5 stars

No Phone

How can I make a review when I have not received my phone back. They have had is for 4 working days, no update.

August 3, 2015
Unprompted review
iPhone Surgery Limited logo

Reply from iPhone Surgery Limited

Hi Cheryl

I believe you have spoken to us already, we completed the diagnosis of your phone within the timescales we allow, however the diagnosis proved to conclude your phone was water damaged. We are processing this now and should have it back to you soon.

Hopefully you'll feel it appropriate to alter your review.

Kind regards
iPhone Surgery

Rated 5 out of 5 stars

Quick, easy and high quality job

I bought a cheap 2nd hand iPhone that had a faulty home button. IPS were able to repair this and send it back to me within a few days, all for £29.99. I am very happy with the final result and it was very easy and cost effective. I recommend their service.

August 2, 2015
Unprompted review
Rated 4 out of 5 stars

Did exactly what they said

Did exactly what they said they would. Only real problem was the delivery company but that wasn't their problem so won't go into that here.

Would certainly use them again.

August 2, 2015
Unprompted review
Rated 5 out of 5 stars

The best

I was convinced my phone was totalled, no home button, screen completely smashed and the front camera hanging out. I was quoted over £300 from Apple and was told it would take over 2 weeks, I then out about iPhone surgery and the cost of the repair was only £150. I received my iPhone 4 days later in mint condition!

August 1, 2015
Unprompted review

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