iPhoneFixUK Reviews 322

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 5 out of 5 stars

Part ordered was damaged in transit. Sorting replacement was very straightforward with helpful and understanding staff. I continue to use this company as my first go to place for my iPhone bits and... See more

Rated 1 out of 5 stars

Although items arrived in good time no VAT receipt was sent despite me requesting one at time of order. They do not answer phone or reply to emails. After fitting battery phone did not work. Bought an... See more

Rated 1 out of 5 stars

I bought and installed a replacement battery for my iPhone SE (1st Gen) in January 2021. After just 6 months the new battery has failed - my phone becomes unresponsive, and then dies, when the... See more

Rated 3 out of 5 stars

Ordered a replacement iPhone 6s battery. Followed online instructions on how to carry out removal and fitting. Connection did not seem to be very good. Several unplugs and plugs later, locate... See more

Company details

  1. Cell Phone Store

Written by the company

Nationwide company offering quality new parts for mobiles and tablets. Every part or repair is backed with our no quibble, 6 month refund or replace warranty, Our dedicated team are on hand to answer any questions from which part is needed to order problems. Use our free phone number, email or contact us via Facebook.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

322 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery, good price and my phone is still at 96% battery at lunchtime where I would normally be having to recharge at this point. Wish I had changed sooner.

April 8, 2019
Unprompted review
Rated 5 out of 5 stars

Great service, recommended

My daughter was moaning about her phone battery, so I ordered a repair kit from this company. Having realised it was perhaps a more difficult job than originally anticipated, I asked for a refund and ordered a repair service instead.
My daughter then decided to upgrade the phone so we didn't need the service after all.
Liam and the team have been nothing but responsive and helpful, and I just wish I hadn't mucked them about like this. I'd definitely use them again - great service, thanks guys!

April 8, 2019
Unprompted review
Rated 1 out of 5 stars

Did not receive items (battery 6s

Did not receive items (battery 6s, tools kit and etc.) rearranged delivery couple of times, but it’s like the courier is not even trying to deliver the package. As there was no one any where near my door on both times! Is that a scam or is this delivery company just a joke?

April 6, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Hi, please contact us direct with order number and postcode so we can have this checked for you.

Rated 5 out of 5 stars

Excellent dealing with this company .

Excellent dealing with this company .
, will not hesitate using them again.
Their Customer service is excellent and the staff are very knowledgable about the products they sell , nothing is too much trouble with these guys .
Well done a refreshing change from other companies I have dealt with .
👍🏻👍🏻

April 5, 2019
Unprompted review
Rated 1 out of 5 stars

Replacement iPhone 6 battery webpage…

Replacement iPhone 6 battery webpage very misleading. The picture shows the tools and the battery, but you’re not getting the tools they are extra - causes unnecessary delay for a few pence. Gave feedback over the phone regarding this point - they’re not interested.

March 27, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Hello Lawrence, sorry for the confusion. The kit can be purchased as an optional extra and the photo just shows the tools you would get if purchased with a battery.

Rated 5 out of 5 stars

Excellent Service!

I would just like to say that it has been a real pleasure from start to finish ordering from Iphonefix UK. Liam has been very quick to respond when e-mailed and sorted any query we had.This makes a big difference and takes out the stress you normally get when dealing on-line. I would definitely use them again and would recommend them to anyone. Ten out of ten Thank you

March 21, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Thank you for taking the time to review us and for your purchase.

Rated 5 out of 5 stars

First class service

First class service.
I needed my iPhone repaired recently... and was initially thinking it probably wouldn't be worth paying for a repair and should just buy and upgrade replacement.
However, I came across this business by chance and they were local to me so I decided to pop in and see what they said.
The gentleman I spoke to was a breath of fresh air. Professional, genuine and knowledgeable without being pushy. He seemed confident he could fix my phone or would give it his best shot. So I left it in his capable hands. A few hours later I got a call saying my phone was fixed and everything was now working fine. I collected it later that same day. Very impressed with the fast turnaround and reasonable prices. But most of all I appreciated the fact they seemed very honest and genuine and actually went above and beyond on the repair they did for me without trying to fiddle the customer into paying more. This is exactly how a local owner/operated business should be run... I will definitely use them again if I ever have problems with my tech in the future. And I will be recommending to all my friends. I rarely bother to post reviews online but I felt people should know about what a great service they offer if you need your phone fixing at a reasonable price.
Thanks iPhoneFixUK

March 20, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Thank you for taking the time to review us and for your purchase.

Rated 5 out of 5 stars

Needed a new battery for an iPhone 6s…

Needed a new battery for an iPhone 6s and iPhonefixuk was easily the best website. Product arrived propmptly with all the necessary items required to change it. Instructions were clear and easy to use and I had the job done in 30mins with no prior experience. Excellent service and great product, I can’t fault it!

March 20, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Thank you for taking the time to review us and for your purchase.

Rated 5 out of 5 stars

New battery for iPhone

Great company to order and get all the advice you may need.

March 20, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Thank you for taking the time to review us and for your purchase.

Rated 5 out of 5 stars

Ordered on Thursday and iPad charger…

Ordered on Thursday and iPad charger cable arrived by RM Monday. Seems well made and thicker than the Apple original.

Very satisfied.

March 19, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Thank you for taking the time to review us and for your purchase.

Rated 1 out of 5 stars

“Genuine OEM Apple battery”LIES

“Genuine OEM Apple battery”.... Received one from REPLACEBASE, that 1 was not OEM and 2 had a 50% mark up on the price. This is unacceptable how they lie about their products and mark them up.

March 16, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Hello, this is a strange one. I have spoken with our team of packers who can only assume the battery you have received has actually come out of an iPhone that had been repaired. We're unsure how this has occurred as all repair batteries goes into large boxes ready to be disposed of properly. I can not see your order details from the review name but please email in at info@iphonefixuk.co.uk and provide name, address and iPhone model and we'll have the correct battery sent to you.

Rated 5 out of 5 stars

Excellent service but their delivery…

Excellent service but their delivery firm DX let them down badly in my case They delivered to an address 7miles away from me and the lady living there delivered the battery to me There was no excuse for this as the address was correct on the package Appalling delivery No apology to either me or the lady who came 7 miles to get it to me, But iPhone Fix give a fast service themselves just let down by their delivery firm

March 16, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Hello Irene. Thank you for taking the time to review us. We have only recently switched to DX as they are one of only a few who will carry lithium batteries. I'm really sorry for the mess around. This is quite concerning that this could have happened. We will be contacting our rep today within DX and question what has gone wrong.

Rated 5 out of 5 stars

Fast Turnaround - Gr8 Service

Hi, had a problem with our iphone 6plus, and found this company by chance, and decided to use them due to the positive feedbacks. I emailed through the symptoms prior to the phone being despatched and the contact offered me a full breakdown of that each 'job' would cost. Sent the phone out on the Friday evening and got their response back on the Monday afternoon (not bad when the phone had been sent from the depths of Cornwall). Transferred the money on Monday night and it was delivered back to us on the Weds, fully serviced and working.
Would highly recommend their use, even if its only to discuss the repair options; what tools they can send you etc,

March 16, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Morning Nigel. We do have some very experienced technicians who are always on hand to provide advice. I'm pleased your iPhone is now working well and that you decided to send the phone to us. Many thanks for your custom and we hope to see you again if we are needed.

Rated 2 out of 5 stars

Refused to deliver iphone battery

Refused to deliver iphone battery to Northern Ireland.

Johd D..

March 13, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Sorry for this. We have recently switched to a courier who will carry lithium batteries. They will deliver mainland but will not fly due to risk of fire from batteries. Our site is being altered to stop any battery order being placed if the courier is unable to do it. It would be great if we were allowed to fly lithium batteries out but we can't.

Rated 5 out of 5 stars

Send to iPhoneFixUK for best iPhone repairs

This is the fourth iPhone I have sent to iPhoneFixUK. Every phone has been repaired and returned in record time. Screen repairs are with best quality parts not flimsy screens I have seen done elsewhere.
Was kept up to date with repair process and exactly what was required and what was done. The quality of service is second to none.

March 13, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Thanks for leaving us a review. One thing we don't do is use cheap parts and for this, we do get a lot of repeat customers such as yourself. I am pleased not only you are happy with the parts, but also the service you have received. Many thanks for your continued custom - we really do appreciate it.

Rated 5 out of 5 stars

Fantastic company, quality parts, great service

I've used this company several times now to buy replacement screens, tools and now a battery. The website is easy to use. The parts have been great quality (I've had issues with parts ordered from other companies). The customer service has been fantastic - nothing has been too much trouble for them. I don't use any other company for iPhone parts now.

March 6, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Hello. Thank you for taking time to review us. It's great to hear customers that appreciate the quality of the parts and that you have enough faith to reorder from us. Thank you for your continued custom.

Rated 5 out of 5 stars

I would recommend this site to anyone

I would recommend this site to anyone, excellent communication, sperb service and super fast. I had an ipad battery replaced and i am so happy i did for such a reasonable price. Brilliant!

Marc B croydon

February 10, 2019
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Thanks Marc for your review and for ordering from us.

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