iPhoneFixUK Reviews 322

TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

Part ordered was damaged in transit. Sorting replacement was very straightforward with helpful and understanding staff. I continue to use this company as my first go to place for my iPhone bits and... See more

Rated 1 out of 5 stars

Although items arrived in good time no VAT receipt was sent despite me requesting one at time of order. They do not answer phone or reply to emails. After fitting battery phone did not work. Bought an... See more

Rated 1 out of 5 stars

I bought and installed a replacement battery for my iPhone SE (1st Gen) in January 2021. After just 6 months the new battery has failed - my phone becomes unresponsive, and then dies, when the... See more

Rated 3 out of 5 stars

Ordered a replacement iPhone 6s battery. Followed online instructions on how to carry out removal and fitting. Connection did not seem to be very good. Several unplugs and plugs later, locate... See more

Company details

  1. Cell Phone Store

Written by the company

Nationwide company offering quality new parts for mobiles and tablets. Every part or repair is backed with our no quibble, 6 month refund or replace warranty, Our dedicated team are on hand to answer any questions from which part is needed to order problems. Use our free phone number, email or contact us via Facebook.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

322 reviews

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Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! Asked advice on a problem with my phone, got a fast response, perfect diagnosis, next day delivery on the item needed and good value for money!! Completely recommend!

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

Order a 99p set of sticky strips

Ordered a 99p set of sticky strips. There was a little mix up in the order but the second I contacted these guys about it they went above and beyond to make it right and I got my originally ordered product the very next day

These guys will be my first stop for anything I need for a phone in the future.

Awesome thanks!

May 22, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t really write reviews for products…Very Disappointed

Don’t really write reviews for products but this has to be said. Do not order from this company. I ordered an “iPhone Tool Kit(10 piece) 6 days ago and paid for 2 to 3 day delivery. It came 4 days late and when I called to demand a refund for how long delivery took, their customer service number leads to an automated answer machine.

May 21, 2020
Unprompted review
Rated 1 out of 5 stars

Empty package....

Bought a taptic engine for iphone 8 plus. Paid for 1-2 day delivery and recieved in 5 days.

Upon opening the packaging, all there was inside was a empty anti static bag... not sure if the person who packed it was blind but there was nothing in there, still waiting for a full refund. Will not be purchasing from here again.

May 15, 2020
Unprompted review
Rated 5 out of 5 stars

best iPhone parts company with quick delivery

I have found iPhonefixuk To be one of the better companies out there for iPhone parts. I have bought various screens over the recent months and have been very satisfied with the service - the value for money is a bonus.
I received one screen with a torn cable but it was replaced without an issue - and quickly.
I’m not even convinced that I didn’t damage the cable with my big thumbs but there was no quibble - just as their strapline says. 5/5 for me

April 28, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t usually review companies but....

Don’t usually review companies, but was very disappointed so thought I should. Had a battery replaced on a iPhone 6s and decided to pay and get it done as it seemed reasonable and was based in Devon where I am.
Received the phone back, the volume buttons no longer work, or the home button. My girlfriend has to use the on screen controls now instead. Have tried to get in touch with the company, but they’ve just blanked me instead. Won’t use them again, and would advise others against using them as well. A real shame. :-(

April 26, 2020
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Hello, we don't offer any repairs only parts, you have used a different company to ours...maybe iPhonefixed. Please remove review.

Rated 2 out of 5 stars

poor quality products

The screen I received a 'FX5 iPhone 7 Screen - Ultra Luminance Colour Accurate With Small Parts - Black' is unresponsive and inaccurate at the bottom, especially when the phones battery is low, the colours are not as vibrant as original, despite it's claim.

The other item I ordered was a 'REPLACEBASE | iPhone 7 Premium Full 3D Screen Protector Glass Panel (Edge To Edge) - Black' This would allow me me to use the above screen at all.

April 26, 2020
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Hello Bob, please remove your review. You haven't purchased anything off us...we're iPhoneFixUK. You made your order via Replacebase which has nothing to do with our company.

Rated 1 out of 5 stars

Iphone parts

If you buy from them maybe you will have more luck and get better service but I haven't experience that
I orderd several iteams for my iPhone, delivery was quick but I reactived incorrectly parts , like I order iphone se battery but they send me iphone 5 battery also they send me iphone 4 glass back but I order iphone 5 replacment housing.
I send two email to the seller but I have no answer to any email.

If you can don't buy from them , I just spent money on them and it wasn't worth it

April 25, 2020
Unprompted review
iPhoneFixUK logo

Reply from iPhoneFixUK

Please contact info@iphonefixuk.co.uk. I'm not sure why your emails haven't been responded to. Please check your spam folder in case they've our replies have gone in there.

Rated 5 out of 5 stars

Exceptional service

I did not order all the items I needed to replace the battery in my iPhone.
I emailed during the Easter weekend and received an immediate reply. All was sorted out immediately and included s refund for the excess postage paid.

April 13, 2020
Unprompted review
Rated 5 out of 5 stars

I ordered an iPhone battery and did not…

I ordered an iPhone battery and did not insert it for approx one and a half months. However I believed it to be faulty when I did as it was not charging fully and dropping nearly all of its charge overnight. I contacted iPhoneFixUK and Liam had no hesitation in sending me out another and also enclosed adhesive strips. Phone is working perfectly. Brilliant customer service from Liam and I will definitely recommend iPhoneFixUK to friends and family.

April 4, 2020
Unprompted review
Rated 5 out of 5 stars

Great businees who puts customer first

Used numerous times. Excellent products, excellent prices and fantastic customer service. Only required a replacement item once due to faulty goods and the no quibble guarantee was upheld and a replacement part despatched immediately. Highly recommend.

March 11, 2020
Unprompted review
Rated 5 out of 5 stars

Great Replacement Battery and Customer Service

After I ordered the wrong replacement battery they were very reasonable and dealt with my return and refund swiftly.

Their battery has been excellent and properly retains a full charge for several days unlike several on the market that I have bought online that can’t even retain a charge for a day.

February 22, 2020
Unprompted review
Rated 5 out of 5 stars

Impressed with the customer service

I was very impressed that I was actually called by Liam as he wanted to check an order with me - I had made a mistake when ordering (I'm not sure I'd have picked it up!).

Very impressed with the customer service!

February 17, 2020
Unprompted review

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