Fix It Sales International Ltd Reviews 55

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Wow. Posted off on a Thursday afternoon. Back in my hands repaired and working perfectly by Saturday morning. Upcycled from 80GB disk to 128Solid State sounding as good as ever and now with bags more... See more

Rated 5 out of 5 stars

I can totally recommend the service provided by these folks. As part of the Walkman Generation I still love having a portable music player, iPods. It’s easy to just throw something when it goes wron... See more

Rated 5 out of 5 stars

Used these guys to replace a battery on an iPad Air 2. The website was easy to follow and very clear on costs. Very good communication by e-mail during the repair and subsequent return. I posted... See more

Rated 5 out of 5 stars

Fast, efficient, good prices, and a professional attitude made it a pleasure to use them for my iPod repair. No hesitation in recommending them and I'll be sending another for a new screen very soon.... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

The Original independent Apple repair centre Established in 2003 we have repaired over half a million iPods, iPads & iPhones On average 70% cheaper than the Apple store using the same quality parts We only specialise in iPods, iPads and iPhones no issue we haven’t rectified before


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

55 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Superb service

My iPod had battery problems (at least) and I tried to get it fixed locally but there was reluctance to tackle iPods because of the difficulties of dissembling and reassembling them. I contacted Fix-it and they were brilliant, I posted the unit for diagnostics and they advised receipt the following day and shortly after a report of what was wrong and cost of fixing it. I thought the prices were not excessive so gave the OK and paid. The unit was back with me the following day and fully satisfactory. Superb service!

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

This is how it should be done...

I have sent a number of ipods to Tom and his staff for repairs, and every single time the service is lightning fast, informative, helpful, and super efficient. I can't praise them enough. Fantastic service.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely Bloody Marvellous!!!!!!

Used these guys twice now and both times they were Absolutely Bloody Marvellous!!!!!! Fantastic customer service, really fast turn-around, outstanding value for money and very high quality work. How wonderfully refreshing!!!!!!!!!!

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

About as fast, efficient and professional as it can get.

Okay, before I give an actual review, it should be worth noting the absolute speed that these guys operate at.

iPod Sent: Wednesday 23rd June 8.34am
iPod Received: Thursday 24th June 9.55am
iPod Repaired: Thursday 24th June 11.36am
iPod Dispatched: Thursday 24th June 14.47pm
iPod Received: Friday 25th June 12.33pm

It's crazy, in my opinion, how quickly these guys work and have your iPod back to you.

Now, onto the quality of the work itself. Long story short, it's great. I sent in a 7th Gen iPod classic which are notoriously difficult to open and I can't spot even a single tool mark on the exterior. They will send you back your iPod in the exact condition you sent it to them in. The new battery works great, and the 160GB SSD conversion has made my iPod super snappy and like new.

In conclusion, it doesn't really get any faster or more professional than these guys. They do a great job and I will definitely be highly recommending them!

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, fast, and kept me informed, even though only 48 hours elapsed between posting them my iPod and having it delevered back to me.
Unbeatable! Highly recommended!

May 27, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, two day turnaround for my iPod repair, great communications throughout and a reasonable price. Would not hesitate to use again. Thank you!

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

I can totally recommend the service…

I can totally recommend the service provided by these folks. As part of the Walkman Generation I still love having a portable music player, iPods. It’s easy to just throw something when it goes wrong but these folks always manage to breath new life into equipment. Very reasonable prices and the service pre and post repair is outstanding. Two day turnaround to fix iPod and communication at every step of the way. Amazing. Keep up the great work.

Simon

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Wow...was gutted to drop my ipod Nano 7th gen and get an "ink stain" bleed on the LCD screen. A friend recommended ipodrepairs.co.uk. The device was sent tracked and insured on the Monday, they signed for it at 10.15 a.m Tuesday and had sent it back by 14.00 hrs the same day. I received it all in perfect working order on the Wednesday at 9.30 a.m. VERY impressed and delighted. Now I may send my other 7th gen off to have the battery fixed!!! Would recommend :-)

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

New Life to Old Tech

I left a few weeks before writing this review, as I wanted to be sure everything worked well with my repairs. I put a 7th-gen Nano (suffering with acute battery issues) in before Christmas. I wasn't really expecting much, truth be told, but I thought it was worth a shot to try and revive the thing. On the contrary, though, I was very impressed with the results. I paid the extra for a courier to take the device, and delivery was seamless at both ends, with good information provided all the way through. Now returned, the iPod is back in full working order, where it wouldn't work without its charger before - I'm really delighted! There's also next to no visible wear on the iPod from the repairs process - impressive. The battery life is just a smidge shorter than it was when the device was new, but that's a very minor quibble: this has given a new lease of life to a dead piece of tech, and I would certainly recommend. Thinking of using them to refurb my old Classic next!

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

a big THANK YOU!

Wow. Posted off on a Thursday afternoon. Back in my hands repaired and working perfectly by Saturday morning. Upcycled from 80GB disk to 128Solid State sounding as good as ever and now with bags more music on it. Please keep doing what you do, you're a godsend! Great service, excellent communication, perfect repair. Very satisfied customer. Thank you.

January 9, 2021
Unprompted review
Rated 5 out of 5 stars

ipodrepairs.co.uk / Fix It Sales International

I was looking around for someone to repair my iPod Classic, as the hard drive had failed. Some repairers wanted to put a 128GB in to replace my 160GB saying that is all that is available for 'vintage' iPods. Apple didn't want to know, so they were a waste of time. Not so with ipodrepairs.co.uk. Their website was easy to navigate with specific details of what hard-drive is used for hard-drive repairs (SSD Sandisk) together with a very competitive price. I rang to speak with someone at their office and they gave me confidence in their skill and ability. I therefore had no hesitation and sent the iPod off to them. Within two days I was informed by email that the iPod had been received and was being worked on. Next day another email saying it was repaired and being dispatched back to me. Arrived well packaged and worked perfectly. I was even more surprised that not a single mark or dent was made on the case. I thought after looking on the internet and reading about the difficultly in removing the cover and contending with the thirteen clips there would be some evidence of opening, but not at all, it was absolutely perfect. I can thoroughly recommend this company for iPod repairs and based on this evidence I wouldn't hesitate to send any Apple product to them for repair. Well Done!

December 10, 2020
Unprompted review
Rated 5 out of 5 stars

excellent service

excellent service, very fast turnaround. We would definitely use them again (assuming we had a an i-pod that needed repairing!)

10/10 service - many thanks

November 20, 2020
Unprompted review
Rated 5 out of 5 stars

Incredible service and turn-around

Incredible service and turn-around! Sent my ipod Classic in for battery replacement on the Tuesday and had it returned by courier on the Thursday, all for a very competitive price. Most highly recommended!

September 3, 2020
Unprompted review
Rated 1 out of 5 stars

Support called me "Crazy"

At first i was happy with the ipad repair but then the screen lifted away and cracked. Support are refusing to repair again for free and was even called "crazy" by support. never in a million years would i call one of my customers crazy! Avoid like the plague!

August 10, 2020
Unprompted review
Rated 5 out of 5 stars

Trusted company 5* service

This is the second time I've used this company. Both times I have been advised on what may need fixing & the cost. If I needed parts replaced after testing then the testing charge was deducted which was fair. I'm a very fussy customer & the guys were very patient with me! Great turn around time & will use them in the future if required. Thank you guys!

June 4, 2020
Unprompted review
Rated 5 out of 5 stars

They upgraded and fixed my ipod

They upgraded and fixed my ipod. They were helpful on the phone. I sent it and they confirmed it had arrived, then confirmed it was being looked at, then told me it was done, then told me it was on the way. I had it back in a few days. This is the best service I have ever had from any company.

May 19, 2020
Unprompted review

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