iRepairMan – On-Site iPhone, iPad & Android Repairs Near You Reviews 626

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and convenience, often highlighting the ability to have devices repaired at their location. Many people appreciate the professional and helpful approach of the staff, noting their ability to resolve complex issues and provide clear communication throughout the repair process. However, some customers were dissatisfied with the product and quality of the repairs, reporting issues such as screens not working correctly, visible smudges after repair, or the use of incompatible or low-quality parts. A few people also felt that the price was too high for the quality of work received, and some experienced difficulties with aftercare or refunds for faulty repairs.

What people talk about most

Service

People report positive experiences with service. Many customers praise the convenience of at-home repairs,... See more

Staff

Reviewers highlight positive aspects of staff. Many customers praise the technicians for being quick,... See more

Product

Users describe ambiguous interactions with product quality and repair services. Some customers experienced... See more

Price

Customers consistently note ambiguous experiences with price. Some reviewers found the prices reasonable,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express significant dissatisfaction, citing issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They responded quickly and set up an appointment on the same day. It might seem odd that the chap drives round and does the fix in his car but bear with him. He told me my phone was a special edition... See more

Company replied

Rated 5 out of 5 stars

This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very professional. The technician arrived exactly when he promised, communicating by WhatsApp advising of precisely when and where he would arrive. His car was full of high quality... See more

Company replied

Rated 5 out of 5 stars

After multiple unsuccessful attempts to have my iPhone 15 Pro Max battery replaced through Apple and their authorised repair providers, I finally came across Marty at iRepairMan – and I’m so glad... See more

Company replied


Company details

  1. Mobile Phone Repair Shop
  2. Computer Repair Service
  3. Mobile Home Supply Store
  4. Phone Repair Service
  5. Screen Repair Service
  6. Trade School

Written by the company

iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team


Contact info

4.2

Great

TrustScore 4 out of 5

626 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Quick and simple repair within 48 hours 👍🏻

Had a good experience with my front screen being replaced, the tech came in the evening when stated he would and sorted the phone within 30 mins, phone working as before damage, payment was effortless.
Also very quick to attend repair, 48 hours, from booking, would of been quicker if not for me being away.
Thanks

September 11, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Andrew Kent, Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our repair service. Customer satisfaction is our top priority, and your feedback is greatly appreciated. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Thanks team for your outstanding…

Thanks team for your outstanding customer service. We appreciate you traveling to SW11, and for the same day service to repair my iPhone screen.

September 6, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you so much for your incredibly positive review of our home phone repair services! We're thrilled to hear that you had a great experience with our team. Your feedback means the world to us and serves as a fantastic source of motivation for our technicians.

If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help whenever you need us.

Thanks for choosing us!

Best regards,
Customer Support Manager
iRepairMan

Rated 5 out of 5 stars

Courteous, skilful and prompt

My Grandson’s IWatch was repaired and returned with care and promptness they were courteous and helpful when I phoned and I am so grateful to them for actually repairing the watch and not just exchanging it for a reconditioned one. I wholeheartedly recommend this Company and will definitely use them again.

September 5, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you so much for your incredibly positive review of our pick-and-drop Smartphone Watch repair services! We're thrilled to hear that you had a great experience with our team. Your feedback means the world to us and serves as a fantastic source of motivation for our technicians.

If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help whenever you need us.

Thanks for choosing us!

Best regards,
Customer Support Manager
iRepairMan

Rated 5 out of 5 stars

Efficient and professional

Efficient and professional. Fixed my screen in 10 mins and installed screen protector too. Well priced also. Very pleased with my service

September 3, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you so much for your incredibly positive review of our fastest home phone repair services in your area Enfield London! Your feedback means the world to us and serves as a fantastic source of motivation for our technicians.

If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help whenever you need us.

Thanks for choosing us!

Best regards,
Customer Support Manager
iRepairMan

Rated 5 out of 5 stars

Efficient service

Efficient service, punctual and did a good job

August 21, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Paul, many thanks for appreciation and it means us a lot for us.

Rated 5 out of 5 stars

Did a great job in quite a short time

August 15, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Many thanks. We aim to repair devices as fastest. We appreciate your acknowledgment.

Rated 5 out of 5 stars

Great Service

Great Service
This is so handy, they come to your house & fix your equipment, slightly more expensive then using one of the phone shops but you don't have to leave your phone with the shop for an hour or so, this took 15 minutes. Thank you

July 29, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you for acknowledgement. We aim to fix the phone with highest standards of repair and service. Many Thanks once again.

Rated 5 out of 5 stars

I would highly recommend iRepairMan

I would highly recommend iRepairMan. I had excessive water damage to my iPhone 12 pro max and needed to get the phone working in order to back up the data before the phone gets replaced. The cost was on the high side but it was worth it as the guys repaired my phone within 2 days and I was able to back up all my data. I will be sure to use their services again in the near future. Thank you

August 12, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Sir, we are glad that our services helped you not only save your important Personal, family and work data but also you get back working phone. You are most welcome anytime! We are grateful for your positive vibrations.

Rated 5 out of 5 stars

Great service

Great service, collected the iPads, explained what was going to happen, two days later delivered both iPads back with working screens.

August 1, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you so much for your appreciation as we always help to you whenever you request for. Cheers !

Rated 5 out of 5 stars

Spot on and trustworthy

I was a bit skeptical when I saw thier advert on doing a Google search. However I gave them a call as they could repair at my house the very same day.

They arrive late evening but fixed my cracked screen. Assured me 12 months no hassle. The following day my selfie camera wouldn't work. I called them back and they didn't even argue. They came back repaired it without fuss.

Brilliant service and no drama.

August 3, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you for taking the time to share your positive feedback about our home phone repair services. We're thrilled to hear that you had a great experience with us. If you ever require our assistance again, please don't hesitate to reach out. We're here to help!

Warm regards,
Manager
iRepairMan

Rated 5 out of 5 stars

Excellent

Excellent. Quick. Replaced my screen without problem. Thank you

August 4, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Hello Sara, many thanks for your valuable comments. So grateful to you !

Rated 5 out of 5 stars

Good service

Good service havnt tried battery long enough to see quality life of battery
But service was all great

July 25, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you for taking the time to share your positive feedback about our home phone repair services. We're thrilled to hear that you had a great experience with us. If you ever require our assistance again, please don't hesitate to reach out. We're here to help!

Warm regards,
iRepairMan Team

Rated 5 out of 5 stars

Called in the morning and phone fixed…

Called in the morning and phone fixed by late afternoon!

July 28, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you . Yes we move the fastest way to the customer to get their phone to fix same day. We are grateful for your acknowledgement.

Rated 5 out of 5 stars

Mr Ali came punctually and did a…

Mr Ali came punctually and did a professional job changing the charging port for my Iphone SE and replacing the battery. Good job.

July 21, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Many thanks ! and we have forwarded your compliments to the Tech guy! Once again, thank you for your great feedback.

Rated 5 out of 5 stars

irepair man was amazing

irepair man was amazing! made a same day appointment to which he was punctual and fixed my water-damaged screen in 15 mins. the screen was faulty (manufacturing issue), but he again was able to make a same day visit when i called regarding the issue, and fixed it for no extra charge. he made sure i was happy ! would definitely recommend

July 8, 2023
Unprompted review
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Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you for recommending us! Yes, we honour 12 monthly warranties we do certainly! Our priority is to provide the best service experience to feel happier!

Rated 5 out of 5 stars

Successful

Successful, speedy, punctual and very efficient service from a polite and helpful gentleman.

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service!

Maratib came to my workplace within 2 hours of submitting my online request. Great service an communication!

May 31, 2023

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