They responded quickly and set up an appointment on the same day. It might seem odd that the chap drives round and does the fix in his car but bear with him. He told me my phone was a special edition... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... See more
Company replied
Excellent service! Very professional. The technician arrived exactly when he promised, communicating by WhatsApp advising of precisely when and where he would arrive. His car was full of high quality... See more
Company replied
After multiple unsuccessful attempts to have my iPhone 15 Pro Max battery replaced through Apple and their authorised repair providers, I finally came across Marty at iRepairMan – and I’m so glad... See more
Company replied
Company details
- Mobile Phone Repair Shop
- Computer Repair Service
- Mobile Home Supply Store
- Phone Repair Service
- Screen Repair Service
- Trade School
Written by the company
iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team
Contact info
128 City Road Old Street, EC1V 2NX, London, United Kingdom
- 020 7046 0476
- Hello@irepairman.co.uk
- irepairman.co.uk
4.2
Great
626 reviews
Replied to 81% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Installed an worn off Display and…
Initially received a quote for £159 later wanted to charge £30 additional for call out and agreed to take £160 cash only, Installed an worn off Display and refused to let me take the Picture of the screen that was installed showing the worn off area, instead he took the phone away.
later on Payment options was Cash or Bank transfer only NO CARD PAYMENTS WERE OFFERED.
INVOICE WAS GIVEN WITH NO VAT AND ASKED TO PAY £192 inc VAT if needed which is a TAX FRAUD.
End of the day he took the phone away just for asking why the new screen installed look worn off
February 17, 2026
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
We are sorry to read your updated comments and would like to clarify the situation for transparency.
The £159 quote was for the repair itself. A call-out charge for covering approximately 80 miles two-way may apply, depending on location and timing, as discussed prior to attendance.
We do not install used or “worn” displays. All screens fitted are brand-new, OLED or compatible, or OEM-grade parts, unless a genuine part is specifically requested and quoted separately. A 12-month warranty was provided, and any concerns could have been inspected immediately under that warranty.
We accept bank transfer and cash for mobile repairs. Card facilities are not always available on call-outs. We are a UK-registered limited company operating in accordance with HMRC regulations, and invoices are issued under the VAT scheme applicable to our business.
After the repair was completed, payment was refused on-site, and allegations were raised. With the customer’s acknowledgement, the device was retained temporarily so the matter could be reviewed and resolved properly. Payment for the completed work was not made at that time.
We remain open to resolving the matter professionally.
— iRepairMan
Helping • Integrity • Advantage
Literally I got I touch with irepairman…
Literally I got I touch with irepairman and an engineer Marty arrived within the hr replaced my faulty battery.
No hazel job done
February 6, 2026
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Daria,
Thank you for your kind words — we really appreciate you taking the time to leave a review.
I’m glad we were able to attend within the hour and get your battery replaced quickly and smoothly. That’s exactly the level of service we aim to deliver every time.
If you ever need anything else in the future, we’re always here to help.
— iRepairMan
Helping • Integrity • Advantage
020 7046 0476
Great service
Great service, clear communication and job done. Satisfied with my phone repair works. Highly recommended irepairman services!!
January 21, 2026
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Mr Abbasi,
Thank you for your kind feedback — we truly appreciate it.
We’re pleased to hear you were satisfied with the repair and our communication throughout the process. Delivering clear advice and quality workmanship is always our priority.
Thank you for recommending iRepairMan. If you ever need on-site phone, tablet, or laptop repairs again, we’re just a call away.
— iRepairMan
Helping • Integrity • Advantage
Even though my phone was terminally…
Even though my phone was terminally caput these guys were excellent. Lots of clear and detailed diagnostics and they always did what they said they would. A rare treat these days. I thoroughly recommend
January 16, 2026
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Jane,
Thank you for your thoughtful feedback. Even when a device can’t be fully recovered, we always aim to provide clear diagnostics and keep our word throughout the process. We really appreciate your recommendation.
Best regards,
iRepairMan Team
Disappointing service for a high price
I was disappointed with the service, especially given the high price I paid.
The technician replaced the back screen protector on my iPhone 15 but left a visible smudge on one of the camera lenses that never disappeared. The screen protector on an iPhone 14 Pro was also poorly done, and despite the advertised warranty, the issue was never fixed.
Improvement: better quality checks and more reliable aftercare.
November 28, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Gina,
Thank you for your feedback. We’re sorry to hear the service didn’t meet your expectations. Quality checks and aftercare are important to us, and we have noted your comments for review. If you’d like us to look into this further, please contact us at support@irepairman.co.uk so we can review the details and see how we can assist.
Kind regards,
iRepairMan Team
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Lillie,
Thank you for your kind words. We’re glad you found the service efficient and friendly, and we really appreciate the recommendation.
Best regards,
iRepairMan Team
Quick and professional service with…
Quick and professional service with reasonable price. Thank you.
January 3, 2026
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Moutassem,
Thank you for your feedback. We’re glad you were happy with the quick, professional service and the pricing. We appreciate you taking the time to leave a review.
Best regards,
iRepairMan Team
Very disappointing experience and poor…
Very disappointing experience and poor workmanship.
The technician arrived over two hours late, which already caused major disruption to my workday. I waited because I was assured my iPhone was fully fixable.
Before the repair, my phone had rebooting issues, but all core functions were working normally: power button, silent switch, Face ID, speaker, front camera, and call audio. The technician opened the phone and told me I was “lucky,” that there was no major damage, and that replacing the battery would fully fix the issue. I was also assured everything would work as before and that the repair came with a 12-month warranty.
After the battery replacement and reassembly, the phone was returned in a much worse condition. The power button and silent switch stopped working, Face ID failed, the front camera became blurry, and the speaker no longer worked (calls only worked on loudspeaker). None of these problems existed before the repair.
When I raised these issues immediately, the technician blamed “water damage,” removed the new battery, and left without providing a refund, despite the phone being returned in a significantly worse condition than before the service.
I paid £135 for a repair that not only failed but caused additional faults. Based on my experience, I would not recommend this service.
December 31, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Hattab,
We are sorry to know about it. It is time to educate about the facts.
Water-damaged devices are unfortunately unpredictable in many cases. The booking was specifically for resolving the on/off issue, which was addressed. The additional faults mentioned fall outside the scope of the booked repair. Where possible, our technicians take the opportunity to explain these limitations and risks on the spot.
Your concern regarding lateness has been passed on to the technician. If you’d like this reviewed further, please email our manager at support@irepairman.co.uk so we can look into it properly.
Kind regards,
iRepairMan Team
It’s a great service
It’s a great service. They came on time and fixed my mobile with 20 minutes. I really recommend them to others and i will definitely contact them in future.
Also price is reasonable not much expensive.
December 28, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Massab,
Thank you for taking the time to share your experience. We’re really glad to hear you were happy with the service, the turnaround time, and the pricing. It means a lot that you’d recommend us to others, and we’ll be here whenever you need us again.
Best regards,
iRepairMan Team
Butchered my phone in his car
Butchered my phone in his car, I was supposed to get the back glass repaired. He slapped on another one and it sticks out far from the body of the phone. This is a cowboy operation, don’t expect your device to come back looking like factory standard. If the price was lower I’d have accepted this but not for the amount I paid £150!!. Now my phone definitely looks like it’s been tampered with so I can’t take it to trade in anywhere, no one will take it.
December 23, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
We welcome honest feedback, but we do not accept aggressive or disrespectful language.
Terms such as “slap,” “butchered,” and “cowboy operation,” even when used symbolically, are offensive and do not accurately reflect the professional service we provide.
If there was a genuine issue with the repair, we invite the reviewer to contact us directly at support@irepairman.co.uk with details and any evidence so the matter can be reviewed properly.
We remain committed to professional, respectful service and constructive resolution of concerns.
iPhone repair
iPhone collected from my house, kept updated throughout the repair, phone back to working use fallowing Apple saying it couldn’t be done. Thank you!
December 9, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Emma-Marie,
Thank you for your lovely feedback. We’re really pleased we could get your iPhone back up and running and keep you updated throughout the process. It’s especially rewarding when we’re able to help where repair isn’t expected to be possible. Thanks again for trusting us.
Kind regards,
iRepairMan Team
Great service
Came on the same day and fixed my phone straight away. Very polite and helpful.
December 3, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Caroline,
Thank you for your kind words. We’re glad we could come out the same day and get your phone fixed quickly. It’s great to hear the technician was polite and helpful. We really appreciate you choosing us.
Best regards,
iRepairMan Team
A great job
Marty did a great job told me when he would arrive and got my phone fixed. I would definitely use irepair again.
November 27, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Nick,
Thank you for the great feedback. We’re pleased to hear Marty kept you informed and got your phone fixed smoothly. It’s always good to know our communication and service hit the mark. We look forward to helping you again if you ever need us.
Kind regards,
iRepairMan Team
Highly recommend
Highly recommend. Professional fast and convenient service!
November 21, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Jamie,
Thank you for the recommendation. We’re glad you found the service professional, fast, and convenient. Really appreciate you taking the time to leave a review.
Best regards,
iRepairMan Team
Great service
Great service. On time and expertly done. A lifesaver.
November 17, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Rob,
Thank you for the great feedback. We’re glad we could be there on time and get everything sorted properly. Happy to hear we could be a lifesaver when you needed it.
Kind regards,
iRepairMan Team
My phone screen replaced on the same…
My phone screen replaced on the same day at 11pm at home. Couldn’t be any happier. Thanks a lot and great price
November 14, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Jesus,
Thank you for your feedback. We’re really glad we could replace your screen the same day, and even late in the evening at home. It’s great to hear you were happy with the service and the price. We appreciate your trust.
Best regards,
iRepairMan Team
Good service
They responded quickly and set up an appointment on the same day. It might seem odd that the chap drives round and does the fix in his car but bear with him. He told me my phone was a special edition so took away to fix it with parts from the warehouse. I was a bit sceptical but he drove back the next day with a fixed phone. And it was the weekend.
November 8, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Charlotte,
Thank you for sharing your experience so openly. We understand it can feel a little unusual at first, but we’re glad everything was clearly explained and that the repair was completed successfully, even over the weekend. We appreciate your patience and trust, and we’re pleased we could get your phone fully fixed for you.
Kind regards,
iRepairMan Team
With gratitude to Marty
I’m Japanese, and my English is not very good. I work hard every day, but money is really tight.
Then, suddenly, my phone stopped charging. For three weeks, it wouldn’t charge beyond 1%. I didn’t have enough money, so I tried about six different solutions using ChatGPT and my Mac, but nothing worked. Finally, today, I went to Apple to get it repaired. I waited for two hours, only to be told that it couldn’t be fixed and that I would have to buy a new one—£700. More expensive than my rent 😭
I thought there was no way to fix it that day, but when I called, Marty came to help me even at night. He understood my broken English and helped me pay only the inspection fee of £85 and the repair fee of £20—so almost £600 cheaper than buying a new one!
Seeing my phone charging again for the first time in three weeks almost brought me to tears.
Thank you so, so much 😊 I’m going to keep going and make it through life in the UK! Arigatou!!
November 9, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Yuri,
Thank you so much for sharing your story. We’re really glad Marty was able to help you and find a solution when things felt overwhelming. Seeing your phone working again after such a difficult few weeks truly means a lot to us. Thank you for trusting us, and we wish you all the very best as you continue your journey here in the UK.
Arigatou,
iRepairMan Team
Amazing service
Amazing service, came straight to my door next day after my enquiry and fixed my phone in 25mins after high street shop had failed to fix it. Life saver 👍
Thanks 🙏
November 3, 2025
Unprompted review
Do not use this service
Do not use this service. The repair came to my house to fix my phone, took my money but a day later the screen was still broken. I called to arrange for him to come back and fix it, and he refused to do so unless I paid an additional call out fee. Poor quality work and parts and holding customers to ransom. Refused to refund money.broken phone and down 125 quid.He became unpleasant. Avoid at all costs.
October 11, 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Angela,
We’re sorry to hear you’re unhappy with your experience and appreciate you sharing your feedback. We take concerns like this seriously. Our repairs come with a parts warranty that covers manufacturing faults, however this does not include new accidental or physical damage after the repair.
When you contacted us, we explained the findings and the options available, including revisiting the device. Call-out fees apply for additional visits, which is outlined in our service terms and discussed at the time of booking. We always aim to be fair and transparent, and we regret that this situation led to frustration.
If you’d like us to review the case again, you’re welcome to contact us directly so we can look into it further.
Kind regards,
iRepairMan Team
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