Iron & Velvet - Plastic Free Cleaning Reviews 

329
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have used Iron and Velvet for over 4 years now. The products are effective and smell divine. They take up very little space in my cupboard. The sachets dissolve well. Cruelty free, vegan and no pl... See more

Rated 5 out of 5 stars

Met at ‘Clean &Tidy’ at Excel today. Had good chat to mum doing promotions, son the ‘chemist’ - family run business, bought selection. Just did the orange washing up liquid - at first wasnt sure abou... See more

Company replied

Rated 5 out of 5 stars

Love to give custom to small, local businesses. They have such lovely smelling products at reasonable prices and plastic free. Have been using them for a few years now, my favourites being the bathroo... See more

Rated 5 out of 5 stars

Brilliant environmentally friendly cleaning products. I've been using Iron & Velvet products for 5 years and would not buy anything other than their antibacterial surface kitchen cleaner now (Coconut... See more

Company replied

Company details

  1. Cleaning Products Supplier

Written by the company

100% PLASTIC-FREE CLEANING! Water-soluble refill sachets that are kind on the environment. Never throw a bottle away again ♻️ Sustainable swaps made easy 🌎⭐ 👇 DROP the sachet into an existing bottle, 💧 FILL the bottle with tap water, 💃🏽 SHAKE to mix the solution and use for a powerful clean, ♻️ REPEAT without throwing the bottle away.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

329 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(329)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

easy to order and use

easy to order and use, I like the concept of the product, no mess no fuss

January 28, 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Woo thanks for this review 🥳

Rated 5 out of 5 stars

It works, smells nice, is environmentally friendly and is great value

Brilliant environmentally friendly cleaning products. I've been using Iron & Velvet products for 5 years and would not buy anything other than their antibacterial surface kitchen cleaner now (Coconut & Lime scent is lovely). Sandalwood floor cleaner, and Orange & Ginger bathroom cleaner are great too. Its really reasonably priced and the 5 product bundle is even better value. Packaging is completely plastic free and small enough to fit through your letter box with ease so no need to worry about being in for delivery. Delivery is fast too. What's not to love.

January 27, 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay thank you for this FANTASTIC review Annie, we massively appreciate the support over the last 5 years 💚 reviews like this make us happy dance in the office!

Rated 5 out of 5 stars

Great plastic free products and super…

Great plastic free products and super service and communication with real people! Highly recommend xxx

January 8, 2025
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you for the excellent review, we really appreciate it 🫶

Rated 5 out of 5 stars

First order

First order after recommended by my daughter who’s been using for some time. .Ordered on a Sunday and delivered on the Tuesday.
Not used as yet but looking forward to using it. Like that will no longer need to buy plastic bottles.

January 21, 2025
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Woo thanks Valerie, we hope you love cleaning with our products 😍

Rated 5 out of 5 stars

I love iron and velvet

I love iron and velvet. Easy to use, great smells and they really work.

January 2, 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you so much Zoe, we really appreciate you taking the time to leave this review 💚

Rated 5 out of 5 stars

Great Company

Great Company. They answer emails fairly quickly and sort things out. This purchase was done repeats but in different fragrances and a couple of new ones to try

January 2, 2025
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Reply from Iron & Velvet - Plastic Free Cleaning

Ah thank you so much for this review Dawn, we really appreciate it 💚

Rated 5 out of 5 stars

Lovely products

Lovely products, fast delivery.

November 25, 2024
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay glad you like the products, thanks for the review!

Rated 5 out of 5 stars

Great products

Great products , have been using for a number of years .Ordered a starter pack for my son moving into a new flat ( I’m probably more excited about the cleaning products than he is !!!)

November 27, 2024
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Reply from Iron & Velvet - Plastic Free Cleaning

Amazing so happy to hear you've been using our products for years - we LOVE customers like you! Congrats to your son, I hope he likes them as much as you do!

Rated 5 out of 5 stars

Excellent

Excellent products, very good website, ordered directly from the website, quick delivery through by post. Much more convenient than refilling containers at a refill shop. Iron & Velvet must be the future and should be available in every supermarket 👏

November 29, 2024
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you so much for taking the time to review us Gerda, it means a lot! 🫶

Rated 5 out of 5 stars

I’ve used a few different products and…

I’ve used a few different products and have yet to come across one that doesn’t work or doesn’t do its job.
Knowing that the products are eco friendly as well as actually work means I just keep going back! Also I’ve found that the scents are so unique, I’ve not found them anywhere else.

November 23, 2024
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Amazing review thank you so much Jo 👏

Rated 5 out of 5 stars

Amazing

I have just used the last of the berry blast. Oh my what a beautiful long lasting scent.
I am about to get Christmas ready with my Christmas scent I got from the clean and tidy show.
Well done to all at iron & velvet

November 17, 2024
Unprompted review
Iron & Velvet - Plastic Free Cleaning logo

Reply from Iron & Velvet - Plastic Free Cleaning

Yay what a fantastic review, thank you so much Shelley! Berry blast is one our most loved as well 🤩

Rated 5 out of 5 stars

A must Try!

Fantastic plastic free products that clean well and smell beautiful.

November 20, 2024
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Woo thank you Emma, we are so happy you love the fragrances 🫶

Rated 4 out of 5 stars

Website ordering is a little tricky to…

Website ordering is a little tricky to use but fantastic products delivered fast.

November 4, 2024
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Reply from Iron & Velvet - Plastic Free Cleaning

Thanks for this review Christina! Good news - we are currently building a new website which will be far easier for customers to shop on.

Rated 4 out of 5 stars

Products are good

Products are good , smells nice easy to make up

October 24, 2024
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you for this review, we are so happy you like our products!

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