I have found the watch keeps accurate time under sometimes testing conditions. I'm a professional gardener so the watch has to withstand some hard conditions. My only criticism is that it is not stra... See more
Company replied
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Review summary
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Considering international trade protocols delivery time was acceptable at 3 weeks. Packaging was fine. Sophisticated leather storage a plus. All three watches keep accurate time and seem durable and w... See more
Company replied
Shipping was painful, watch itself was fine not to keen on the wrist strap looking to change it to a more comfortable fit.. like a silicone or rubber band the strap seems a bit to long it protrudes... See more
Company replied
While in the military, I always wore a subdued Timex and it served me very well. Only changed the battery twice in 5 years. This Ironway is somewhat of a disappointment, the black paint rubbed off th... See more
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Company details
Written by the company
We build rugged, reliable field watches that honor military and outdoor heritage, designed for real-world adventurers.
Contact info
United States
- support@ironwaywatches.com
- ironwaywatches.com
3.8
Great
736 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Awesome Marketing
First, let me say this group of folks located in Wyoming are true Marketing gurus. They have produced amazing quality ads permeating all of the internet. But, in the end, they are simply "resellers" of a cheap Chinese product available on a multitude of other sites. With prices available as low as $20, their prices are clealy the highest...obviously necessary to pay for the production and distribution costs of their glossy advertising. In addition, the advertised, "money back guarantee" is quite the offering. Only issue is that YOU have to pay to ship it back to, guess where, China. So, that's about $200 using UPS and a little over $100 if you use DHL. I think you can do the math there. These time pieces are impressive looking, for sure...until you actually try to set the time and the minute hand jumps around when the crown is pushed in. Not to mention, mine loses about 12 seconds-a-day. The upside was, I was offered a 10% discount (later upped to 20%) to keep it...50% off to buy ANOTHER one, or a full refund when they get it back in China and APPROVE the return. All this amounts to is this: you are paying a premium for an inexpensive product that is professionally marketed by an astute group of resellers in Wyoming. Simply put, an educated buyer usually makes a good decision. I wasn't and didn't.
April 15, 2026
Unprompted review
Reply from Ironway
Thank you for your honest feedback. We’re glad to hear you like the watch overall, but we’re sorry the lume and the decorative elements did not meet your expectations. Your comments have been noted and will be shared with our team for review.
If you’d like any assistance, please feel free to contact our customer service team with your order details.
There were missing items on my order…
There were missing items on my order and the watches don't work properly (the day/date function doesn't work properly) Even after leaving a previous review, Nd sending numerous emails Ironway can't be bothered to deal or sort out the issue, their customer care and after sales is one of the worst I've ever had the misfortune to deal with. I DEFINITELY don't recommend Ironway to anyone and won't be a returning customer🤬
Stay well away!!!
Update: I have emailed on more than one occasion, the latest this morning with the requested details, there is only so many times a person should need to chase these issues up!!!!
April 9, 2026
Unprompted review
Reply from Ironway
We’re very sorry to hear about your experience and understand your frustration, especially with the missing items and the issues you’ve encountered with the watch. This is not the level of service we aim to provide.
Please reach out to our customer service team once more with your order details and previous correspondence so your case can be escalated and reviewed properly. We want to ensure this is addressed accordingly.
The watch itself is great
The watch itself is great! I like it very much. But the strap is disappointing. It is difficult to latch, and seems quite cheap. I doubt it will last very long.
April 29, 2026
Unprompted review
Reply from Ironway
Thank you for your feedback. We’re glad to hear you really like the watch itself. We’re sorry the strap didn’t meet your expectations — your comments regarding the fit and quality have been noted and will be shared with our team for improvement.
I love the look and feel of the watch…
I love the look and feel of the watch on my wrist, how ever I wish I had bought the black face model with the white hands as it would be easier to make out the time in dimmer light. Then again I should of bought the 3 watch combo.
April 26, 2026
Unprompted review
Reply from Ironway
Thank you for your feedback! We’re glad to hear you love the look and feel of the watch. Your point about the dial contrast in lower light is a great observation, and we appreciate you sharing it.
The 3-watch combo is definitely a popular choice for that exact reason — having options for different styles and situations.
We truly appreciate your support.
Reply from Ironway
We’re sorry to hear about your experience and understand your frustration. That’s not the performance or service we aim to provide.
Please reach out to our customer service team with your order details so we can review your case and assist you further.
I love the quality of my timepiece
I love the quality of my timepiece. I've wanted one for some time and when I saw the bundle available during the spring sale that is what I bought. So now I have three and am thinking seriously about getting a fourth as to not have to change the strap...I can just grab it and go.
April 28, 2026
Unprompted review
Reply from Ironway
Thank you for your amazing feedback! We’re really glad to hear how much you’re enjoying the quality of your watches and that the bundle worked out so well for you.
Having multiple pieces ready to go is definitely a smart move — makes it easy to just grab and head out without switching straps. Sounds like a fourth might be a great addition.
We truly appreciate your support.
Comfortable to wear
Comfortable to wear, relatively easy to read although second hand not so easy to see. Find it looks smart and fit for use
April 28, 2026
Unprompted review
Reply from Ironway
Thank you for your feedback. We’re glad to hear the watch is comfortable, smart, and practical for everyday use. We also appreciate your note about the second hand visibility — that’s helpful insight and will be shared with our team.
I bought the Ironway Nomad watch
I bought the Ironway Nomad watch. It is a beautifully made instrument with day/date and Nato strap which, surprisingly, I have really grown to like. During the day it is very east road read. I was surprised to find that the entire face (light color) was luminous! I figured that it would be really easy to read at night. Not so. The luminous hands on top of the luminous face make it unreadable (for me) at night. Perhaps if the hands were wider and not luminous it would be easier to read. Still, a great watch with accurate time for daytime use.
Gaff Pearce
April 27, 2026
Unprompted review
Reply from Ironway
Thank you for your detailed feedback. We’re really glad to hear you’re enjoying the design, comfort, and accuracy of the watch — especially the NATO strap.
We also appreciate your thoughtful observation about the lume and night readability. That’s valuable insight, and we’ll be sure to share it with our team as it helps us improve future designs.
Thank you again for taking the time to share your experience.
Excellent
Excellent the watch came when said it Arrive i use it all time very good time keeping and arrive on time well done
April 27, 2026
Unprompted review
Reply from Ironway
Thank you for your feedback! We’re really glad to hear your watch arrived on time and that you’re happy with its accuracy and everyday use. It’s great to know it’s serving you well.
The quality of the product is great but…
The quality of the product is great but the delivery period was a little disappointing
April 17, 2026
Unprompted review
Reply from Ironway
Thank you for your feedback. We’re glad to hear you’re happy with the product quality, and we’re sorry the delivery time did not fully meet your expectations. Your comment has been noted and will be shared with our team for review.
AOK But....
The watch itself IS OK but,the main bracelet was not as advertised (straight bar to watch not curved as advertised), while the free bracelet is useless being millimetres short in lug width. Perhaps I might get the proper ones after Ironway reads this.
April 18, 2026
Unprompted review
Reply from Ironway
Thank you for your feedback. We’re sorry to hear that the bracelet you received did not fully match your expectations and that the additional strap was not suitable. This is not the experience we aim to provide.
Please contact our customer service team with your order details and photos of what you received so we can review this properly and assist you with a solution.
Easy to Read
Easy to Read. Light on the Wrist. Accurate as my Phone. Price was Right. Love it!!!!
April 26, 2026
Unprompted review
Reply from Ironway
Thank you for your fantastic feedback! We’re really glad to hear the watch is easy to read, light on the wrist, and keeping accurate time. It’s great to know you feel it offers strong value as well.
We truly appreciate your support — enjoy your watch!
IRONWAY WATCHES ARE WELL MADE
IRONWAY WATCHES ARE WELL MADE AND LOOK GREAT SHIPPING WAS FAST AND SECURE
April 24, 2026
Unprompted review
Reply from Ironway
Thank you for your great feedback! We’re delighted to hear you’re happy with the quality of your watch and that the shipping was fast and secure.
We truly appreciate your support.
It was a gift for my dad who is retired…
It was a gift for my dad who is retired military and he absolutely loves it. Hasn’t taken it off. Wonderful quality.
April 24, 2026
Unprompted review
Reply from Ironway
Thank you for sharing that — it’s wonderful to hear your dad loves his gift and hasn’t taken it off. We’re especially glad it’s been meaningful for someone with his military background.
We really appreciate your kind words and support.
Not a good time keeper
Not a good time keeper. Looks sturdy. The loom could be brighter and should last longer but fades too quickly.
April 22, 2026
Unprompted review
Reply from Ironway
Thank you for your honest feedback 👍 We’re glad you like the build quality, and we appreciate your notes on the timekeeping and lume—we’ll definitely take this into account for future improvements.
On sale
On sale. Great product! Looks awesome.
Very beautiful and well made.
April 22, 2026
Unprompted review
Reply from Ironway
Thank you! Glad you’re enjoying it and appreciate the design and build 👍
I like the watch but wish watch band…
I like the watch but wish watch band was better quality for price.
April 21, 2026
Unprompted review
Reply from Ironway
Thank you for your feedback 👍 Glad you like the watch, and we appreciate your input on the strap—we’ll definitely take that into account for future improvements.
Marketing machine
I didn't like the fact that they push 1st responder/military then the watch is dropped shipped from china and takes weeks to arrive. They conveniently don't mention china/shipping times in their marketing. I would look closer and buy American made in future.
Also within like 5 minutes of buying watch I got like 10+ marketing emails and endless steps in pushing buying other products, a marketing machine for sure.
April 1, 2026
Unprompted review
Reply from Ironway
Thank you for sharing your feedback. We understand your concerns regarding shipping expectations and communication, as well as the volume of marketing emails. This is not the experience we aim to provide, and your comments will be reviewed by our team.
Worthless watch
Made to be a US vet made watch. It's a Chinese watch with terrible face print and a bunch of nice branded boxes to make you think the watch has any prestige. I'd give it zero if I could.
April 19, 2026
Unprompted review
Reply from Ironway
We’re sorry to hear about your experience and understand your frustration. Your feedback regarding the product and presentation has been noted and will be reviewed by our team.
Great customer service!
April 19, 2026
Unprompted review
Reply from Ironway
Thank you so much! We’re really glad to hear you had a great experience with our customer service.
We truly appreciate your support.
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