I have used this company several times and always get a quick service and all products are high quality - avoid Amazon and order here . You can always ring for advice as well I have ordered tripod sp... See more

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I had a brilliant first experience with Irrigation Online when ordering several inspection hatches. I ordered over a weekend, ended up wanting to amend my order to add an additional item. They were qu... See more
Irrigationonline holds a good stock of irrigation products. Prices are reasonable and delivery prompt. I did have a question about a part and was told someone would phone me back but that didn’t hap... See more
Still waiting for delivery and can’t seem to find out via on-line where it is
Company replied
Company details
Written by the company
Hortech Systems Ltd a family run business and has been supplying & installing irrigation parts/systems since 1989. Irrigationonline.co.uk was set up to supply irrigation parts, systems and services through an ecommerce website.
Contact info
Hall Gate, PE12 7LG, Holbeach, United Kingdom
- 0800 3160532
- wayne@hortechsystems.co.uk
- irrigationonline.co.uk
Asks customers to review
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Replied to 50% of negative reviews
Typically replies within 24 hours
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Great service great product
Good stock of irrigation pipes etc
Irrigationonline holds a good stock of irrigation products. Prices are reasonable and delivery prompt.
I did have a question about a part and was told someone would phone me back but that didn’t happen, eventually I solved it myself, I won’t drop a star though because a phone number could have been incorrect.
Shipping to Austria is not possible
If you can't or don't want to ship to Austria, why can I select the country in your webshop?

Reply from Irrigationonline
Awful customer service and promised it…
Awful customer service and promised it would be here next day (when I ordered it on Wednesday the 11th) and it has been over a week and still has not arrived!I was told on Friday the 13th that I will be sent and yet to find it hadn't on Monday 16th. Also they didn’t send the package out due to 1 item not being in stock which I expressed I needed by Monday the 16th latest so to send it out without the item not in stock and I will source it myself. I was told over the phone I would not have a chance finding it else where (due to it being specialist equipment) even tho I found a 4mm hole punch on Amazon with guaranteed next day delivery so all this has cost me 2 days work due to your staffs incompetence ….. an email back and a way of resolving this issue not just it being delivered but some sort of compensation due to me loosing £400 pound worth of work which I have lost now due to me not being able to do the job at the date I promised so reputation had fallen also
We won't go anywhere else.
We won't go anywhere else.
Straight forward, fast delivery, products that don't break in a week!
Helpful advice The Agent was helpful and constructive…
The Agent was helpful and constructive with his advice to solve my enquiry and get the parts required
Just fantastic service
Friendly and professional advice
Friendly and professional advice
Great customer service
Good quality products and quick delivery.
The products were good quality and arrived promptly and well packaged. I had one question prior to making my order, which I asked by phone, and it was answered swiftly and concisely.
I'd certainly use this firm again for irrigation products.
Quick delivery with no hassles
Quick delivery with no hassles
Will definitely use them again
Assistant ( sorry forgot his name) went…
Assistant ( sorry forgot his name) went out of his way to ensure I bought the correct sprayers - excellent customer service!
Excellent service from the guy I called…
Excellent service from the guy I called at 8am on Monday 28th April. Many thanks.
Used them twice - no issues.
Hassle-free experience, everything arrived quickly and reasonable prices.
Item missing
Though the order was incomplete, I phoned and they stated that they would have to check their stock, but the order was completed satisfactorily
Found exactly spare parts I needed and…
Found exactly spare parts I needed and quick delivery
Knowledgeable staff and sorted what I…
Knowledgeable staff and sorted what I needed
Terrible company
Terrible company. Incorrect item sent (outdated model) and had to pay for return of items even though item was incorrectly described online. Avoid!
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