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Irrigationonline Reviews 

81
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have used this company several times and always get a quick service and all products are high quality - avoid Amazon and order here . You can always ring for advice as well I have ordered tripod sp... See more

Rated 5 out of 5 stars

I had a brilliant first experience with Irrigation Online when ordering several inspection hatches. I ordered over a weekend, ended up wanting to amend my order to add an additional item. They were qu... See more

Rated 5 out of 5 stars

Irrigationonline holds a good stock of irrigation products. Prices are reasonable and delivery prompt. I did have a question about a part and was told someone would phone me back but that didn’t hap... See more

Rated 1 out of 5 stars

Still waiting for delivery and can’t seem to find out via on-line where it is

Company replied

Company details

  1. Irrigation Equipment Supplier

Written by the company

Hortech Systems Ltd a family run business and has been supplying & installing irrigation parts/systems since 1989. Irrigationonline.co.uk was set up to supply irrigation parts, systems and services through an ecommerce website.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

81 reviews

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Replied to 50% of negative reviews

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4.5

All reviews

(81)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Good stock of irrigation pipes etc

Irrigationonline holds a good stock of irrigation products. Prices are reasonable and delivery prompt.
I did have a question about a part and was told someone would phone me back but that didn’t happen, eventually I solved it myself, I won’t drop a star though because a phone number could have been incorrect.

June 23, 2025
Rated 1 out of 5 stars

Shipping to Austria is not possible

If you can't or don't want to ship to Austria, why can I select the country in your webshop?

June 19, 2025
Irrigationonline logo

Reply from Irrigationonline

Thank you for your review. You didn't pay any shipping, you selected collect in store, so no we wasn't going to send it.

Rated 1 out of 5 stars

Awful customer service and promised it…

Awful customer service and promised it would be here next day (when I ordered it on Wednesday the 11th) and it has been over a week and still has not arrived!I was told on Friday the 13th that I will be sent and yet to find it hadn't on Monday 16th. Also they didn’t send the package out due to 1 item not being in stock which I expressed I needed by Monday the 16th latest so to send it out without the item not in stock and I will source it myself. I was told over the phone I would not have a chance finding it else where (due to it being specialist equipment) even tho I found a 4mm hole punch on Amazon with guaranteed next day delivery so all this has cost me 2 days work due to your staffs incompetence ….. an email back and a way of resolving this issue not just it being delivered but some sort of compensation due to me loosing £400 pound worth of work which I have lost now due to me not being able to do the job at the date I promised so reputation had fallen also

June 10, 2025
Rated 5 out of 5 stars

Good quality products and quick delivery.

The products were good quality and arrived promptly and well packaged. I had one question prior to making my order, which I asked by phone, and it was answered swiftly and concisely.
I'd certainly use this firm again for irrigation products.

May 2, 2025
Rated 5 out of 5 stars

Item missing

Though the order was incomplete, I phoned and they stated that they would have to check their stock, but the order was completed satisfactorily

April 7, 2025
Rated 1 out of 5 stars

Terrible company

Terrible company. Incorrect item sent (outdated model) and had to pay for return of items even though item was incorrectly described online. Avoid!

March 6, 2025

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