I have used this company several times and always get a quick service and all products are high quality - avoid Amazon and order here . You can always ring for advice as well I have ordered tripod sp... See more

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I had a brilliant first experience with Irrigation Online when ordering several inspection hatches. I ordered over a weekend, ended up wanting to amend my order to add an additional item. They were qu... See more
Irrigationonline holds a good stock of irrigation products. Prices are reasonable and delivery prompt. I did have a question about a part and was told someone would phone me back but that didn’t hap... See more
Still waiting for delivery and can’t seem to find out via on-line where it is
Company replied
Company details
Written by the company
Hortech Systems Ltd a family run business and has been supplying & installing irrigation parts/systems since 1989. Irrigationonline.co.uk was set up to supply irrigation parts, systems and services through an ecommerce website.
Contact info
Hall Gate, PE12 7LG, Holbeach, United Kingdom
- 0800 3160532
- wayne@hortechsystems.co.uk
- irrigationonline.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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good as always
Easy ordering online
Easy ordering online, very quick delivery and good prices, all round a great experience
Would recommend to all customers
Exceptional customer service
Really excellent customer service. Called me to check I had ordered the right parts. Something that’s happens very infrequently when buying anything online
A very prompt delivery of my goods
A very prompt delivery of my goods, exactly as committed
Exactly what I ordered and arrived in…
Exactly what I ordered and arrived in said time, no fuss transaction.
Thank you
Parts arrived quickly and work fine.
amending order
Ordered late one evening, on the website, irrigationonline.co.uk, only to realis i had ordered incorrectly, rang up first thing following morning to amend, the team were more than accommodating in getting the order sorted and shipped. Arrived following day all present and correct. Great service and very helpful. Highly recommend.
Knowledgeable team
Knowledgeable team, quick delivery and genuine focus on customer service, recommend!
Maybe use a bench saw to cut pipe.
Used this company twice to order short length pipe cuts that I need for my sculptures.
The delivery spped is reasonable.
They to either learn how to cut pipe straight or use a bench saw. Looks like it was cut with a handsaw using the most unskilled employee they could find.
Slow despatch and poor customer service
Slow despatch, and really poor delivery experience. When I complained, complaint handling was appalling. I was told they were happy with the overall experience, and effectively I should stop moaning.
excellent service
I ordered a soil click sensor from irrigationonline and 4 hours later found it was not needed.When I phoned the company they immediately cancelled order and refunded my money. Not many on line cos. are this good.
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