Isabelle Mode Reviews 418

The Maddox cashmere sweater is unbelievably soft and high quality. It runs a bit on the slim-fit side, so I’d highly recommend sizing up if you prefer a more relaxed look. Great piece, though!

The waterproof outdoor pants are great for the rain. The waist was slightly loose on me despite following the size guide, but wearing a belt fixed the issue completely. Excellent waterproofing.

Bought what was meant to be a grad dress but didnt look anything like the picture its flimsy tacky poorly stitched absolutely awful site it came in a shein like bag im gobsmacked Dont waste your money SCAMMERS

Easy purchase and helpful support. The product matched expectations, but delivery tracking and timing could be better. Quality is good, though the experience wasn’t outstanding overall.

Good product quality and safe delivery. The buying process was simple, though shipping took a bit longer and packaging could be improved. Overall a fairly normal experience.

Support was responsive and the process was easy. Product arrived as shown and in good condition, though delivery could be faster and communication more consistent. Experience was average.

Smooth purchase with professional service and good value for money. Product quality is nice, but delivery updates were unclear and packaging could be better. Overall just an okay experience.

Quick support and good communication. Product arrived safely and matched the description, though packaging could improve and delivery tracking needs to be more accurate. Overall a fairly average experience.

Do not buy from this place if youre in SA. The return policy does not apply to us. You cannot return the product without paying a ridiculous amount more than the price of the actual items you bought.
The quality of the fabric was also terrible .

I ordered in Nov 4 dresses and never received them even after many many follows ups they are scammers no money returned no order delivered

Dear Isabelle mode Team,

I have make a purchase of a AirPure 3-in-1 air cooler, UV air purifier and ioniser with the Order number LWZK4Y5NN on 18th Nov 2025. I have connected with your customer care team and all i got a mails after 2 to 3 days that the Order is on the way and would be delivered . its been more than 3 months the order is not yet deliver and not I am seeking for a full refund.
I would appreciate if this is taken on a priority and have the refund completed.

Ordered a blouse last November. When I ask for information I have to repeat the delivery address and am then told it is incomplete and that they cannot deliver until this is sorted. If they cannot deliver surely they should give me a refund.

ABSOLUTE SCAM BEWARE & AVOID!!!!
IF I COULD DO MINUS STARS I WOULD
THESE PEOPLE ARE SCAMMERS AND SHOULD BE ARRESTED.
BOUGHT ' CASHMERE' - ARRIVED -
DISGUSTING SWEATERS NYLON PLASTIC
ORDERED AND PAID FOR CASHMERE
FAKE PRODUCTS
FAKE CUSTOMER SERVICE
FAKE PEOPLE
SCAM SCAM SCAM AVOID
AVOID AVOID AVOID BEWARE !!!!!!

Scam, never by from them.
Have placed order in November last year.
No order no many back.

I purchased a coat stand on 26th November 2025 for 107.91 euro. It had not arrived by January 2026. I emailed them and they said that it was out of stock and I could have something else to the same value. I insisted that I want my money refunded but my money has not been returned to me. I have been continually emailing them. They are impossible to deal with. Do not buy anything from this site.
I also bought 2 coats for my daughters on 21st November for 116.96 euro. They arrived. When my daughters opened them on Christmas morning they thought they were dressing gowns!!! They were such bad quality, virtual rags. Again please heed my warning Do Not Buy anything from this site Isabell Mode.

The goods you receive are nothing like the products they advertise. Ordered 2 Jackets, absolutely nothing like the photos on the site. Cheap shabby fabric - with unstitched and frayed seams - really poorly made with buttons hanging off. Definitely not fit to wear. You wont get a refund, the return address for returns is Flat 5 Hong Kong Island Hong Kong , paid £11.99 to return the items, but Evri returned them as a returns refused parcel- if you don't want to lose money avoid this site

Paid, never recieved the item. They use excuse wrong address, delay, never recieved a shipping not. Dont buy it is fraud.

Ordered in November still have not recieved item and emailing back and over trying to get refund..stay away from this company

i order a cashmere jumper from Etelle Modes in october 2025. i received a polyester jumper in jearly jan 2026. i was T old tHe delay was due to an in correct address, MY ERROR ALTHOUGH THEY HAD MY EMAIL ADDRESS BUT DIDNT CONTACT M E AS FAR AS I AM AWARE TO ENABLE ME TO MAKE THE NECESSARY CHANGES

I have requested that the send me a refund the original jumper cost over 36 pounds. they said this couldnt be done but that i could keep the jumper they sent. and have a discount of up to 35percent of another item. i also asked if the could send me the original item that i ordered as this was still on sale again they said that they couldnt do this and i would need t return the polyester jumper before they would proceed with any further action. i was required to pay the return postage. My question was why should i pay for there mistake. and why would i buy another item when they could not fulfill the original contract, this is a very poor company, and unfortunately puts other similar organisations in a negative light. they have had money for a cashmere jumper and provided a polyester jumper which i could have possibly bought locally for half the cost. their emails are all very polite but and not helpful