Isbjörn of Sweden Reviews 953

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We’ve been purchasing from Isbjörn for many years. The kids are growing, but the brand remains a constant. This time, everything went smoothly as usual — ordering and delivery were quick. The on... See more

Rated 5 out of 5 stars

I recently found Isbjörn of Sweden when looking for a good hat/ushanka for my son. We were all highly pleased with the quality and style of the item, but also with the customer service they provide. I... See more

Company replied

Rated 5 out of 5 stars

My child is thrilled. The jacket was delivered quickly even though I ordered it during Christmas week. We have bought many jackets and overalls from Isbjörn over the years and have never been disa... See more

Company replied

Rated 5 out of 5 stars

Cannot tell about long term use. On the first look very good quality. Ordered from germany with no problems at all. Package arrived within a few days, sooner as most domestic orders. German speaking s... See more

Company details

  1. Children's Clothing Store
  2. Activewear Store
  3. Outerwear Store
  4. Swimwear Store

About Isbjörn of Sweden

Written by the company

Children are outdoors a lot. We want to give them the best conditions of beeing outdoors all year round, regardless weather conditions and age. With clothing that breathes, warms, and transports excess heat, we provide kids with premium and sustainable, long-lasting outdoor wear. With a timless Scandinavian design we dress tomorrows adventures!

We offer clothing from Baby to Teen sizes (56-170/176cm), including base layers, mid-layers, UV-protective clothing, hiking garments, shell and padded outerwear plus accessories like hats and gloves .

ISBJÖRN, meaning "polar bear" in Swedish, draws its name from one of nature's most resilient creatures—a symbol of strength, adaptability, a fearless spirit that navigates the harshest environments with grace. Inspired by this remarkable animal, ISBJÖRN of Sweden was founded in 2005 with a vision to create high-performance outdoor clothing for children, ensuring they stay warm, dry, and comfortable, regardless of the weather conditions they encounter.

What sets ISBJÖRN apart from the competition is our unwavering dedication to sustainability. We understand that the future of our planet rests in our hands, andas such, we have made it our mission to minimize our environmental impact at every step of our production process. From carefully selecting eco-friendly materials to employing ethical manufacturing practices. ISBJÖRN is a responsible brand that actively works towards a more sustainable future.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

953 reviews

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1-star

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

We’ve been purchasing from Isbjörn for…

We’ve been purchasing from Isbjörn for many years. The kids are growing, but the brand remains a constant.

This time, everything went smoothly as usual — ordering and delivery were quick.

The only suggestion would be to improve customer support responsiveness. It would be great to have additional contact options beyond email — such as phone support or live chat (via social media or the website). This is an important part of the overall experience and customer peace of mind.

March 9, 2026
Rated 5 out of 5 stars

Loving Isbjörn of Sweden

I recently found Isbjörn of Sweden when looking for a good hat/ushanka for my son. We were all highly pleased with the quality and style of the item, but also with the customer service they provide. I’ll blindly add this brand to my list for future purchases!

February 1, 2026
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Reply from Isbjörn of Sweden

Hi Daniela, thank you so much for your kind review! We’re thrilled to hear that both the quality of the hat and our customer service exceeded your expectations. It means a lot that you’ll keep us in mind for future purchases! Warm regards, Team Isbjörn

Rated 5 out of 5 stars

Amazing quality of the product (winter…

Amazing quality of the product (winter oversll for girl) and fast delivery

January 9, 2026
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Reply from Isbjörn of Sweden

Hi Vladlena, thank you for your kind feedback! We’re thrilled to hear you’re happy with the quality and delivery of the winter overall. Warm regards, Team Isbjörn

Rated 5 out of 5 stars

Def worth it!

Great quality on both craft and material!
Just got the penguin winter overall and my 1+ year old boy is having a great time outdoors!

January 5, 2026
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Reply from Isbjörn of Sweden

Hi Alan, thank you so much for your wonderful feedback! We’re thrilled to hear that your little one is enjoying the Penguin winter overall and having fun outdoors. It’s exactly what we hope for, warm, comfortable, and ready for adventure! Warm regards, Team Isbjörn

Rated 5 out of 5 stars

Top service

Top, fast Service and good quality. Will order again at manufacturer. 👍🏻

December 25, 2025
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Reply from Isbjörn of Sweden

Hi M.L, thank you for your feedback! We're thrilled to hear you’re happy with the service and quality, and we look forward to your next order! Warm regards, Team Isbjörn!

Rated 5 out of 5 stars

Great jacket fast delivery

My child is thrilled.
The jacket was delivered quickly even though I ordered it during Christmas week.
We have bought many jackets and overalls from Isbjörn over the years and have never been disappointed. The clothes last long and are very reliable and warm. Some products have been used by three kids one after the other.

December 23, 2025
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Reply from Isbjörn of Sweden

Hi Ashwin, thank you so much for your wonderful review! We’re delighted to hear that your child is thrilled and that the jacket arrived quickly, even during the busy Christmas week. It truly means a lot to us to know that our clothing has been trusted and loved by your family over the years, and even passed down between siblings. Take care! Team Isbjörn

Rated 5 out of 5 stars

The hats are amazing

The hats are amazing, warm enough and suitable even for where we currently live where it is Rome
The adjusting size is so logic as it can be worn for years.
My son loves it and where it all the time in Sweden and even in Rome

December 16, 2025
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Reply from Isbjörn of Sweden

Hi Sonia, thank you so much for your lovely review! We’re so happy to hear that the hat works perfectly both in Sweden and in Rome, and that your son loves wearing it all the time. It’s wonderful to know that the adjustable size makes it practical for many years of use. Thank you for sharing your experience with us! Warm regards, Team Isbjörn

Rated 1 out of 5 stars

Where is my package?

November 30, 2025
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Reply from Isbjörn of Sweden

Hi Osiris, thank you so much for reaching out to us! We kindly ask that you check the email we sent regarding your package and its delivery. We want to resolve this as quickly as possible so that you can receive your parcel without any further delay. Warm regards, Team Isbjörn

Rated 5 out of 5 stars

Super awesome packaging

Super awesome packaging. It smells like forest! How cool is that.

November 28, 2025
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Reply from Isbjörn of Sweden

Hi! Thank you so much for those words, we hope you love your new items from us! Warm regards, Team Isbjörn

Rated 1 out of 5 stars

Product didn’t arrive after more than 2…

Product didn’t arrive after more than 2 weeks, also didn‘t get any response to asking about delivery status.
Quite poor customer service

November 24, 2025
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Reply from Isbjörn of Sweden

Hi Johannes! Please feel free to check our previous messages, we’re happy to assist you and will do our best to help resolve this as quickly as possible. Warm regards, Team Isbjörn

Rated 5 out of 5 stars

good shooping experience

The overall is very good quality and the process of buying is very easy.

November 23, 2025
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Reply from Isbjörn of Sweden

Hi Maria, thank you for your kind feedback! We're so glad you enjoyed both the overall and the shopping experience! Warm regards, Team Isbjörn

Rated 5 out of 5 stars

Perfect customer services and…

Perfect customer services and communication.

November 22, 2025
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Reply from Isbjörn of Sweden

Hi Barbora, thank you so much for your kind words about our customer service! Thank you for a good conversation! Warm regards, Team Isbjörn!

Rated 5 out of 5 stars

All best

All best, thanks

November 23, 2025
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Reply from Isbjörn of Sweden

Hi Monja, thank you so much! Wish you a lovely day! Warm regards, Team Isbjörn

Rated 5 out of 5 stars

top products with excellent delivery

This is the first time I've bought products from your online site. I was recommended it, and I have to say the quality seems excellent.
I received the package in 8 business days, intact.
The customer service was quick to respond and very helpful.
I hope that shipping to Switzerland will soon become possible and not just to the EU.

November 2, 2025
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Reply from Isbjörn of Sweden

Dear customer, thank you so much for your kind words! We’re thrilled to hear that you’re happy with the products, delivery, and our customer service. We hope to offer shipping to Switzerland soon as well. Warm regards, Team Isbjörn!

Rated 5 out of 5 stars
Isbjörn of Sweden logo

Reply from Isbjörn of Sweden

Hi Frank, thank you so much! We're really glad to hear that you’re happy with both the products and the delivery. Warm regards, Team Isbjörn

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