Isbjörn of Sweden Reviews 958

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

We’ve been purchasing from Isbjörn for many years. The kids are growing, but the brand remains a constant. This time, everything went smoothly as usual — ordering and delivery were quick. The on... See more

Rated 5 out of 5 stars

Cannot tell about long term use. On the first look very good quality. Ordered from germany with no problems at all. Package arrived within a few days, sooner as most domestic orders. German speaking s... See more

Rated 5 out of 5 stars

Last year we purchased the Isbjorn Penguin Snowsuits for all our children. Where we live, we have a lot of slushy weather. I watched my children roll in icy slushy mess, and come into the house comple... See more

Rated 2 out of 5 stars

I have bought sth on-line for my kid, and received the confirmation email afterwards. So was just waiting to receive that and after a few days I found an email in my junk folder that the request is ca... See more

Company details

  1. Children's Clothing Store
  2. Activewear Store
  3. Outerwear Store
  4. Swimwear Store

About Isbjörn of Sweden

Written by the company

Children are outdoors a lot. We want to give them the best conditions of beeing outdoors all year round, regardless weather conditions and age. With clothing that breathes, warms, and transports excess heat, we provide kids with premium and sustainable, long-lasting outdoor wear. With a timless Scandinavian design we dress tomorrows adventures!

We offer clothing from Baby to Teen sizes (56-170/176cm), including base layers, mid-layers, UV-protective clothing, hiking garments, shell and padded outerwear plus accessories like hats and gloves .

ISBJÖRN, meaning "polar bear" in Swedish, draws its name from one of nature's most resilient creatures—a symbol of strength, adaptability, a fearless spirit that navigates the harshest environments with grace. Inspired by this remarkable animal, ISBJÖRN of Sweden was founded in 2005 with a vision to create high-performance outdoor clothing for children, ensuring they stay warm, dry, and comfortable, regardless of the weather conditions they encounter.

What sets ISBJÖRN apart from the competition is our unwavering dedication to sustainability. We understand that the future of our planet rests in our hands, andas such, we have made it our mission to minimize our environmental impact at every step of our production process. From carefully selecting eco-friendly materials to employing ethical manufacturing practices. ISBJÖRN is a responsible brand that actively works towards a more sustainable future.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

958 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I am sorry for that

I am sorry for that, but I have never experienced worse quality for outdoor kids clothes. Even cheaper brands keep good shape longer. My kids had a winter overall, winter trousers, and winter jacket. All the pieces were ok'ish after a year of use, but no longer than that. I even had to buy a new winter jacket in the middle of the season as the one from Isbjörn of Sweden my kid had got destroyed zip and had a lot of other deffects

February 1, 2024
Unprompted review
Isbjörn of Sweden logo

Reply from Isbjörn of Sweden

Dear Ana, Thank you so much for your feedback! That makes us so sad to hear this about your experience with our clothes. We would be very happy if you could get back to us on info@isbjornofsweden.com with some more information about this and we will try to help you in the best of ways! Thank you so much in advance! All the best Isbjörn Team

Rated 1 out of 5 stars

Nothing received 9 days after order and…

Nothing received 9 days after order and impossible to speak to customer services. Very disappointed.

December 20, 2023
Isbjörn of Sweden logo

Reply from Isbjörn of Sweden

Dear Harriet, Thank you so much for your feedback! We are so sorry, unfortunately our customer service phone is closed during Christmas but our email is open for qestions during the week days. We just sent you the tracking number agian that was sent to you and hopefully your parcel will arrive safely. Thank you so much! Isbjörn Team

Rated 5 out of 5 stars

For Players:)

The service is quick and strade. My son loves his new snowsuit. The snowsuit is comfortabel with enough space to jump, run and play.
The suit smells strong thats unconfortable. I hope it goes by quickly.

November 28, 2023

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