iScooterGlobal.eu Reviews 

166
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptional build quality of the electric scooters and express great overall satisfaction with their recent purchases. Reviewers emphasize that the support staff is extremely helpful, professional, and quick to resolve any minor issues that may arise during everyday use. Some reviewers were not happy with customer service and stated that products unexpectedly broke down or completely stopped working after a short period of use. A few consumers also mentioned experiencing significant difficulties when trying to obtain full refunds or proper assistance after encountering unexpected technical failures.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing great satisfaction with the... See more

Response time

Customers consistently note positive experiences with response time, praising the outstanding support team... See more

Staff

People report positive experiences with staff, highlighting quick support and professional assistance that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

🇮🇹 Recensione in italiano Ottima esperienza con iScooter Global. Ho avuto un piccolo problema e il ricambio necessario non era inizialmente disponibile sul sito, ma il servizio assistenz... See more

Rated 5 out of 5 stars

I bought an ix4 and was amazed how good the scooter was very good quality and everything works perfekt, it has everything you need the acceleration is incredible, i would buy one again if i needed it... See more

Rated 5 out of 5 stars

I’m extremely happy and satisfied with my recent purchase from iScooter. The customer service was excellent, with very quick responses. I was particularly impressed with how efficiently they handled m... See more

Rated 5 out of 5 stars

I purchased an ix5s a couple of months ago. Quality and build is excellent. Great communication from iscooter. A replacement part was sent without any problem. Very pleased so far. Thank you!


Company details

  1. Motor Scooter Dealer

Written by the company

The iScooter Story Founded in 2015, iScooter is committed to making personal transportation smarter, greener, and more accessible. Driven by innovation, we tackle challenges like traffic congestion, urban stress, and environmental impact. Today, iScooter is trusted by riders in over 30 countries, delivering cleaner, easier, and more fun ways to commute.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

166 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(166)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High-Quality Electric Scooter at a…

High-Quality Electric Scooter at a Great Price!
This electric scooter offers excellent build quality at a very competitive price. Our customer service team responds quickly and provides clear, helpful information. Plus, enjoy super fast delivery—your scooter arrives in no time!

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

Its a scam i order a bike 2 weeks ago…

Its a scam i order a bike 2 weeks ago still not shipped im calling them no answer im emailing them they are replying in 4-5 days without answering my question no shipping info nothing is given do not buy from here if you love your money since 2 week they couldnt be reached.

September 19, 2025
Unprompted review
Rated 4 out of 5 stars

Great customer service iscooter gave me…

Great customer service iscooter gave me as the battery i had been using had a fault they sent one out straight away then unfortunately the display gave up yet again they sent out a replacement free of charge. Yes it was a pain to have such problems but their customer service was very good.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the iScooter iX3

I ordered the iScooter iX3 and I absolutely love it! The scooter is amazing – it’s fast, smooth, and feels really well-built. Everything works perfectly and the battery life is great for my daily rides. I’m honestly so impressed with the quality for the price.

Also, I have to mention the customer service – they’ve been fantastic! Super helpful, quick to respond, and really friendly. I definitely recommend both the scooter and the company.

If you’re thinking about getting one, just do it – you won’t regret it!

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

IX6 scooter

Bought two IX6 scooters and have been really pleased by the performance of them. Rugged build and nimble, also looks good. Great customer service from the company as any queries are answered within 24 hours. Really cannot fault anything. Excellent!

June 17, 2025
Unprompted review
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