I worked with Haleigh on getting some enclosures ordered. We needed the parts shipped ASAP and she stayed on top of the order and helped me to be sure it was processed as soon as possible. Also, Brend... See more
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Ordered a supposedly brand new Karcher vacuum. The box arrived completely tattered. One of the vacuum buckle was completely broken off and sitting on the bottom of the box. When I reached out to cus... See more
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We paid an additional $100 for urgent shipping. After three calls to customer service to ensure the order would ship out and confirm it would be shipped overnight speed, our order shipped out 5 days... See more
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Finally, after living in the Las Vegas desert for over 5 years I can go about daily endeavors without being shocked by static electricity everywhere I go ... And in a city full of slot machines that... See more
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Company details
Written by the company
ISC provides industrial products and tools that help you get the job done - everything from air tools to electrical enclosures to portable generators. We're here to help!
Contact info
15835 Quorum Drive, 75001, Addison, United States
- (972) 964-2700
- info@iscsales.com
- iscsales.com
Two orders thus far
I've placed two orders; both were delivered on time, well handled, and with proper communication.
September 2, 2021
Unprompted review
Reply from ISC Sales
Hey Aron, thanks so much for the 5-star review! We're glad you received your orders on time and appreciate you placing a second order with us as well.
The fridge compressor arrived quickly…
The fridge compressor arrived quickly and well packed. I look forward to having my 1967 Kelvinator up and running soon.
July 23, 2021
Unprompted review
Reply from ISC Sales
Thank you for the 5-star rating! We're glad you enjoyed your experience at ISC Sales.
I always get my order prompt and its…
I always get my order prompt and its always correct. Thank You
July 22, 2021
Unprompted review
Reply from ISC Sales
Hi Lynn, thanks for the positive review. We appreciate your continued business!
Fast shipping and correct product…
Fast shipping and correct product received. Frequent updates via email, good online experience too. I felt comfortable with the entire transaction. Thanks!
July 20, 2021
Unprompted review
Reply from ISC Sales
Hi, thanks so much for your 5-star review! We're glad to hear you had such a positive experience, and we hope to see you again soon.
Item came in a timely manner
Item came in a timely manner. Works (I think HA!)
May 27, 2021
Unprompted review
Worse purchase of my lifetime
So I Make a purchase, it takes over a month to be delivered. Then once delivered, the core is stuck, I reach out to customer service, no action, just long emails about how sorry they are, and new numbers I should call. I even offer to take the generator head to one of their stores for repair, and the address they provided was a residential area, the owner of the house looked at me like I lost my mind. So, nearly three months on, I'm out of my money, no functioning generator, and I'm left with no tangible course of action. I wouldn't recommend you buy anything from these people. Who knows if this is what they do to everyone, feels very much like a scam, buyer be aware!!!
May 12, 2021
Unprompted review
2.4kw generator head howed on time and the staff was very…
Showed on time and the staff was very helpful with my questions.
March 16, 2021
Unprompted review
Great experience
Great experience, item shipped quickly and was exactly what I ordered.
March 4, 2021
Unprompted review
extra plug in
it was alright i guess wish the cord head another male plug in on it to plug into a power inlet box.
February 17, 2021
Unprompted review
Product/Compressor was garbage. Only ran for 20 min, and siezed up.
The shipping was perfect and speedy. The product i received was garbage. The A/C compressor only ran for 20 Min, and then locked up. VERY VERY VERY VERY VERY disappointed and pissed off about that. I own an AC company and have been a service tech for 15 years. I installed it myself with caution. Very pissed off about it. I would never buy a compressor from this place again. And where is the warranty on this compressor. oh yea,,, There is NONE!!
September 17, 2020
Unprompted review
Extremely pleased with this purchase
Received order 3 days after ordering and the wheel kit was exactly as described. Very easy assembly complete with easy to read instructions and diagrams along with the author's humor thrown in. Extremely pleased with this purchase and the quick shipment.
September 3, 2020
Unprompted review
Happy Customer!
Their customer service is knowledgeable and prompt! Best prices, shipping is fast and when you have a problem it's rectified with speed and no bs!
I will be back to buy another generator next month and this is now my go to website!
July 29, 2020
Unprompted review
The correct items were shipped quickly…
The correct items were shipped quickly and everything was perfectly smooth! They had great service and great prices so I'll be using ISC for all my HVAC supplies needs in the future.
July 1, 2020
Unprompted review
Reply from ISC Sales
Thanks for the kind words regarding our speed and service, David! The team here at ISC Sales prides itself on providing great service, products, and value to our customers and we look forward to helping with your HVAC supply needs in the future.
Unreliable and unprofessional...
We paid an additional $100 for urgent shipping. After three calls to customer service to ensure the order would ship out and confirm it would be shipped overnight speed, our order shipped out 5 days after the order was placed and at ground shipping speed.
This company may have competitive prices but it will end up costing you more when deadlines are pushed back because of poor communication and lack of attention to detail... Our experience in one word? Frustrating.
May 26, 2020
Unprompted review
Reply from ISC Sales
Hello Brian -- thanks for taking the time to write this review. We aim to provide speedy shipments for all customer orders and I'm sorry to hear that we and our shipping partner missed the mark this time. Please feel free to contact me (Mark Praschan, Ecommerce Manager) at 972-964-2700 if you would like to discuss this further. Thanks again for your feedback.
No cutomer servcie.
I ordered several boxes of filters and one arrived was the wrong size. They would not take a return even though unopened, would not send replacement or even offer free shipping on replacement. Terrible customer service - avoid ISC.
March 30, 2020
Unprompted review
Reply from ISC Sales
Hi Brian, we'd like to apologize for the negative experience you had. We would love the opportunity to make things right if you received a different size item than what you ordered. If you would be willing to discuss this further, please call our Ecommerce Manager, Mark Praschan at 972-964-2700 at your convenience. We hope to earn your business back soon. Thank you for your feedback.
Reply from ISC Sales
Thank you for taking the time to share your great experience. It was our pleasure! Please let know if we can help you with any other HVAC supplies in the future.
Order placed 8/27/19 for 12 air…
Order placed 8/27/19 for 12 air filters. Yesterday, day 49 I called & order was not completed or in production. Rep said, "I'll call you back." Never did. Today, day 50 called again & rep said I'll call you back. I canceled order. Looking forward to a refund.
WHY BOTHER TAKING AN ON LINE ORDER IF YOU CAN'T FULLFILL IT? What a waste of my time & yours.
October 16, 2019
Unprompted review
Reply from ISC Sales
Steve, thanks for taking the time to share your review on this site. We strive to provide excellent experiences to all of our customers, but it's clear that we came up short for your order. We failed to meet expectations and I hope you'll accept my sincere apology on behalf of the ISC team. I believe you've since spoken with our Customer Service team, but please feel free to contact me personally at 972-964-2700 if there's anything else we can do to help make things right. Mark Praschan, Ecommerce Manager
My orders are processed fast and the…
My orders are processed fast and the customer service is friendly and helpful. I appreciate the email updates from the acknowledgement to the shipping information. It is helpful to know when my product will arrive.
October 11, 2019
Unprompted review
Reply from ISC Sales
We're glad to hear it, Kevin! Thanks for taking the time to share your thoughts here and please let us know if there's anything else we can do for you.
Fast shipping & Excellent Price!
Fast shipping, EXCELLENT price! Great seller. Highly recommend ISC Sales.
October 10, 2019
Unprompted review
Reply from ISC Sales
Thanks for the kind words, John! We're glad you had a great experience with us here at ISC Sales. Please let us know if we can help you find any other industrial supplies in the future.
Great product and excellent customer care!
Unfortunately my product was not packaged well enough to avoid damage in shipping. Fortunately ISC customer service came through, and paid for me to have it repaired to like new condition.
Therefore, and since the product was well made of high quality materials I am happy to bestow the full five stars. THANKS, ISC.
January 4, 2019
Unprompted review
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